Euromotive, LLC German Auto Repair BMW, MINI, VW, Audi, Porsche, Mercedes Benz

Jan 16, 2025

Got ready to go to work this morning and my car wouldn't start. Battery was completely dead. Call Euromotive around lunch time and they told me to come on in and they'd take care of it. Sure enough, they got me in and out (for less than quoted) pretty quickly for the short notice. Very thankful that they were able to get me in today or else it would've made things very difficult with kids and work.

Dec 06, 2024

I brought my sl600 mercedes in for service. The dealer had had the car for 3 months and could not fix the problem. The technician at euromotive was able to diagnose and fix the problem . They kept me in the loop during the diagnostic process, answered all of my questions and fixed my vehicle for a fair price. I highly recommend them and would not take my vehicle anywhere else for servicing.

Nov 06, 2024

Went in with a water pump leak on my Mercedes. They provided a cost estimate. Ended up paying less as they found the issue not as severe as expected. Very honest people. I interacted with three people in three visits all of which were positive. Highly recommend this place.

Jul 06, 2024

I have spent over $6,000 dollars at Euromotive over the last 10 months on repairs for my BMW and Porsche. I've never had a problem until a week ago. I have been a good customer. I picked up my car after its most recent repair - which took most of the month of May - and the paint was covered in brown stains. My best guess is that it's tree sap that dripped on the car over the course of the many weeks it was at the shop. The day I picked it up, I washed the car. The stains were baked in and would not come out. A picture is attached, which I took AFTER the car was washed. I was instructed to take it to a specific auto detailer to remove the stains and I would be reimbursed. I did so, at my own expense of $250. The owner refuses to return my calls despite the fact that I have called and left voicemails half a dozen times over the last week. At this point, I am left to assume that he does not value my business. Be careful in dealing with this shop. If there is any kind of confusion, the owner will undercut his employees and give you the runaround. There are plenty of mechanics in town, and I will be taking my business to the shop near Rose Hill drive and Preston Ave in town. Updated 7/2/24 - It's notable that the owner took the time to respond to this review at length on google, but still refuses to take the time to reach out to me directly to resolve this.

May 06, 2024

Euromotive did a prepurchase inspection for us. We were satisfied with the inspection's thoroughness and price. Really appreciated knowing that I was buying a great Porsche.

May 06, 2024

Needed engine oil housing gasket replaced and oil plug replaced that was causing a major leak in my ‘14 BMW 328i which BMW quoted me $1200 to repair. I called Euromotive and they quoted me $550 and told me exactly long it would take. They kept me updated and even offered secured after hours pick up for convenience. I was satisfied with the service. The ladies and techs were friendly and informative. No complaints. I’ll be going back whenever my baby is need and as I modify her. They charge a $150 diagnostic fee that doesn’t go towards service.

Apr 06, 2024

Great service and super nice!! Got me in quickly and determined the problem with my car fast. Can’t say enough good things about this shop!! A++++

Feb 06, 2024

Able to fit me in quickly for a routine oil change before a mammoth road trip. Nice people and work was done completely and quickly.

Feb 06, 2024

Awesome experience! We had our BMW at BMW in Charlottesville for a total of about 5 months total. They repaired it, my husband drove it home and then went to drive it 2 days later same light came on and lost power. Called BMW they towed it back to their shop and repaired it again still light on. They then said it needed the cylinder rebuilt to the tune of $9089!!!!! I then called around to get second opinion and another shop suggested Euromotive. Best decision I ever made!! They replaced the head gasket that was leaking; BMW HAD ALREADY REPLACED IT!!! The stuff BMW said needed done he did not find other than replacing battery also. No lights on, car runs like a charm. Oh BMW did pay for the head gasket to be replaced again as they did a Mickey Mouse job. Would never take a vehicle to them again. Would not think of taking all my vehicles anywhere but to Euromotive, LLC. It's nice to have a place to go that you can trust.

Feb 06, 2024

I brought my ‘16 M4 in with electrical issues as well a noisy tensioner. Garrett diagnosed both issues methodically - and fixed them for significantly less than what my old shop in NoVa was going to charge. Chasity kept me informed the whole time. I’ll be going to Euromotive from now on.

Feb 06, 2024

Knowledgeable technicians and straightforward automotive service for European vehicles. Just watch for the turn lane, it comes up quick on the left. Nice waiting room, too.

Feb 06, 2024

Professional, knowledgeable techs.

Feb 06, 2024

These guys are professionals and their prices are fair. Definitely recommend them.

Feb 06, 2024

These people are the best - amazing service from the front desk to the mechanics. Fair pricing, efficient work. Don't hesitate!! (BMW, X3)

Feb 06, 2023

Absolutely the best in Charlottesville

Feb 06, 2023

Fair and efficient...they are popular so schedule in advance

Feb 06, 2023

Fast, friendly service all issues with my Mini were resolved and i was kept in the loop on part arrival times and ETA's. 1/26/23 - The engine in my Mini died over the summer. It has taken several months to come up with a plan for the repairs and to get the car back on the road. Big shout out to the guys Euromotive & Garrett. They have been very patient and understanding of the situation as well as been more than accommodating to my emails and adding of some extra parts to the car while it was apart. Anyone looking for a great automotive shop that services German cars reach out to Euromotive!! They do great work and treat your car as if it’s their own!

Feb 06, 2023

Just the best staff, friendly, willing to listen and not pushing for things your car doesn't need!

Feb 06, 2023

They did well on a couple occasions with my car which is very high mileage and not very common. They especially did well communicating which is always important

Feb 06, 2023

Traveling thru VA when ignition coil went bad. Contacted MB dealerships and they offered no help. Found Euromotive online. Called them and were sympathetic to my situation. Diagnosed my problem, located the part I needed and repaired the same day. ( actually in less than 2 hours). Great service. If I lived in the area they would have all my business. Thank you very much!

Feb 06, 2023

You have to look for the good in every situation. Chasity (front office) is very professional provided excellent customer service everytime. God bless you! The World needs more people like you to represent businesses. Keep up the excellent work 🙌🏽

Feb 06, 2022

I have been a customer of Euromotive since they first opened. Troy and Eric are professional and honest and fair. They have taken care of major repairs as well as routine maintenance on my Land Rover. I can count on them and I trust them. Euromotive provides exceptional service in a friendly and professional manner. They are patient with my questions and they have always been there when I needed them.I wouldn’t consider going anywhere else. Highly recommend.

Feb 06, 2022

5 where it counts, 4.9 overall. Friendly staff and I don't feel like I was gouged or up-sold on anything (when they easily could have). -0.1 because they have an N64 with Zelda but it doesn't work. Probably needs a new AC adapter. What a tease :(

Feb 06, 2022

I saw great reviews here, so decided to try them. Was not the case for my family. They had the car initially back at the end of 2021 and could not fix . Picked up the car until the part came from BMW. Two months later..yep two months later they called back saying to drop off the car to fix. Then they said it needed more additional expensive parts. From Nov to the end of Jan did not have a car and when we did finally get it back and paid more than initially quoted, car was in pieces in the back seat. What parts are those, whose additional parts are those? Maybe you are missing some from your car? See photo. If they did not put the car together before claiming it was done...what else did they not do? Maybe you will have a better experience but mine was unacceptable. This is a real review.

Feb 06, 2022

I wouldn't take my mercedes benz know where else they are awesome way better than the mercedes benz dealer they kept my car for four months and couldn't fix it

Feb 06, 2022

Took in my A4, ended up needing a new wheel bearing. They figured out the issue and got it back to me quick. They charged a bit less than I what I'm used to for labor, so that was nice, though that may be standard for the area. Very polite, direct and knowledgeable. Couldn't ask for more.

Feb 06, 2021

A wonderful service center :)

Feb 06, 2021

Got a flat tire and stopped here by coincidence. We had no idea what to do and Troy helped us out by changing our tire! Would've been lost without him!

Feb 06, 2021

Great and professional atmosphere and staff! Chastity, the front desk attendant, was attentive, professional, and kind during all interactions. The team follows safety precautions and provides stellar service. They had diagnosed the issue with our BMW, ordered the parts, and solved the problem within 24 hours. So pleased with the service!

Feb 06, 2021

Great place to get BMW serviced. Very friendly customer service. Best independent BMW shop in Charlottesville.

Feb 06, 2021

Great service, friendly staff, and convenient location

Feb 06, 2021

Highly recommended! Best knowledgeable for the bmws, I love to bringing my car to this place just pls make earlier schedule for the customers! Sometimes can’t waiting that long ( 3-5 days! )

Feb 06, 2021

Just stopped in to ask questions..

Feb 06, 2021

Nice knowledgeable owners. But I brought car in with oil leak, paid $600, and still have the same oil leak.