Euro Cars Southend
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Review highlights
"Great staff, great customer service, and fast turnaround. A bit pricey but they do use high quality parts and high end brands so you pay for what you get. Labor cost is …"
"Hands down the absolute Best Car care service experience I have ever received!!!"
"Been able to work with us and educate us on what is urgent vs could wait."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
2429 S Tryon St
Charlotte, NC, 28203
Phone number
Call: (980) 819-9230Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
Closed
Description
Enthusiast Driven Service, Repair and Performance. Owned and run by passionate petrol heads, we focus on providing a truly bespoke customer experience. We work with you to provide tailored care for your European car, exotic or classic. Maintenance, service, repair and performance. We hope to become your partner in caring for your vehicle. From track to road to grocery, we choose these cars because of passion, performance and looks. Allow us to fully manage your European automotive care needs, maintaining and improving the performance that fuels your automotive passion As passionate automotive enthusiasts we are experienced with BMW, Mercedes, Audi, Porsche, Lamborghini, Ferrari, Maserati, Alfa Romeo, Jaguar, Land Rover.
Reviews (34)
Feb 05, 2025
I visited back in December after reading all the awesome reviews. As a female I was definitely treated with respect and they took their time and explained everything. They took good care of my range rover. They changed my oil & topped off all fluids for a reasonable price. I'll definitely make the trip from Columbia again for future repairs. Thank you Euro southend!!
Jan 24, 2025
Great shop, honest pricing and great people.
Jan 24, 2025
Euro cars have been servicing my car for years and I have been pleased…Excellent customer service. Alex or Dillion will take care of you.
Jan 17, 2025
I had a small oil leak, but noticed that the underbody of my Mercedes GL350 BlueTec, showed signs of oil residue. I immediately took my car to EuroCars. They were able to diagnose the problem the same day even though I did not have an appointment and completed repairs the next day!
Jan 17, 2025
I had replaced the coils and plugs on my 2013 MB GL 450 but was still getting the CEL. I took it to EC Southend because Dillon had helped me research and figure out a tricky electrical issue. He helped me without any prior history with the shop. I just stopped by hoping they could give me some advice and Dillon got on the forums and solved my problem. In any case, I had my GL 450 towed to their shop to figure out my CEL problem. They got me in and a day later got it back to me. The issue was simple and they provided the simple fix. I am sure the MB dealer would have would have taken the opportunity to provide a complex and costly fix to a simple problem. These guys are straight shooters and do great work. They are car guys who enjoy helping car people.
Jan 10, 2025
These guys are fantastic. Honest, reliable, and know their stuff. I highly recommend them for any and all auto work.
Jan 07, 2025
2013 S550 had problems trying to figure out why car was making a noise on the front end also experience car not wanting to accurate couldn't figure out the problems due to no check engine light. Alex and his crew took the time to drive the car look over it many of time to pin point the problem without guessing and just throwing parts that wasn't needed. Great to say problem is sloved and recommend 100% for service I will forever bring my cars to them check them out the best benz shop and other vehicles in town. Must I say customer service and communication was extremely great.
Jan 07, 2025
EuroCars Southend saved me $7k dollars by fixing a hose to the turbocharger in my 2012 BMW X5 vs. replacing the turbocharger as recommended by the dealer. And they did not charge me a penny to do so! I will be taking my car to them for all future services.
Jan 07, 2025
Friendly and knowledgeable staff. Accurate quotes and timely service as scheduled. Five Stars !!
Jan 07, 2025
Just excellent with my older S550. Great work.
Jan 07, 2025
The Euro Cars Southend team was extremely knowledgeable and helpful going out of their way to assist me.
Dec 07, 2024
Alex and Dillion were fantastic! I’m always a bit hesitant taking my exotic to a shop for the first time, but these guys exceeded all expectations. They handled my MC with care, giving it a fresh oil change and suspension calibration. Now it’s back on the road and running perfectly!
Dec 07, 2024
Awesome experience! Diagnosed and fixed my car at reasonable price. Alex and his team are a great small business. Definitely our new place to have our cars serviced.
Dec 07, 2024
Bringing my car to Euro Car Southend feeling discouraged after dealing with several issues. From the moment I walked into the building; I had a strong sense I was in good hands. They listened carefully to the issues I was experiencing and gave me a clear estimate on the time, cost and effort needed specifically. Proactive and true to their word; keeping me updated throughout the entire process -(Communication is superberb). My car was fixed faster and way beyond my expectations. It was refreshing and stress free knowing, that an Auto Repair Shop that genuinely cares about getting the job done right the first time; Does in fact, exist! My car runs perfectly now, and I couldn't be more grateful. Highly recommend for their professionalism, transparency, and efficiency!" Two words to describe them : Honest Work Ethic and Quality Service.
Dec 07, 2024
Euro Cars provided more value and better customer experience compared to any of the BMW service centers i have previously used. Hats off to the team at ECS.
Dec 07, 2024
Everything at Euro Cars Southend is done with precision. Scheduling your appointment, timely evaluation of your vehicles status allows for the Estimated repair cost to be precise with regard to cost and time required to complete the necessary Repairs. You will notice the environment is peaceful, orderly, and amazingly clean. This Spartan environment is maintained throughout the facility. The repair shop is amazingly clean and orderly. Your vehicle is in excellent hands and will be completed timely and operating beyond your expectations.
Dec 07, 2024
I fixed my Mercedes Benz E350 wheel bearings here. They had accurately diagnosed the real issue and fixed and my car is running very smooth now. Highly recommend if you drive foreign car
Dec 07, 2024
I had the pleasure of working with Euro Cars Southend for an oil change and DEF top off. I was very impressed by their very clean and organized shop. I was also informed that a small amount of DEF spilled during the top off (no big deal, stuff happens) but they went above and beyond to make sure I was happy. They provided and exterior wash to make sure it was just as clean as it was when it came in. I’m a satisfied customer, I’ll be back for sure. 11/21/2024 Update - I'm still a very satisfied Euro Cars Southend customer. I've continued to bring my Range Rover to them for routine service and repairs. The entire staff is friendly, they keep me updated on the progress of the service and have a very reliable turnaround.
Dec 07, 2024
I love Euro Cars Southend. Friendly staff, knowledgeable technicians, they are my go to for my 2016 MB GLA 4-matic. I won’t need a new car for at least another few years!
Dec 07, 2024
I normally don’t leave reviews, but this shop is so professional with such a nice staff working! They took excellent care of my car, with a full review of what I should look out for. They gave me a goodie bag, I even tried to tip but they said no thank you! (rarely happens). Ive owned several german cars, it’s not easy finding good honest mechanics. I moved to NC from Florida, so I was worried about finding a good shop here. Don’t even think about it, just choose this shop! -Austin Potts : Mercedes C300 4Matic.
Dec 07, 2024
If you have a problem with your car and looking for someone who is knowledgeable, professional and honest, these are the people you should come to. I dropped my son’s 1998 BMW at their facility, and after a thorough diagnosis they were able to find the problem, fix it and they made a detailed report of the job and outlined other thing that needs attention and to put the cherry on the cake they told me it was on the house because my company is a repeat customer to them. So knowledge, professionalism and honesty at its best, that’s how they got hundreds of 5 Stars reviews. Check them out.
Nov 07, 2024
Alex and his team are excellent and were able to get my vehicle done quickly and at the agreed upon price. Great communication during the entire process. I highly recommend using them.
Nov 07, 2024
Alex treated my car as if it was his own!!! Completely satisfied with the level of professionalism and thoughtfulness. This is a five star establishment. No question.
Nov 07, 2024
Amazing service from Alex and the Eurocars team. Expectations are always exceeded here. From Alex’s guidance in design to the work itself, a trusted partner for me. You can eat off the floor in this place!
Nov 07, 2024
First experience with Euro Cars Southend and will definitely be back in future. They were very helpful in getting my brakes and rotors replaced on my BMW M sport.
Nov 07, 2024
Great, prompt service. Addressed all my needs.
Nov 07, 2024
Hands down my favorite shop in Charlotte. Best service and pricing in the region for Maserati, and using genuine parts. Ask for Alex!
Nov 07, 2024
I always have a great experience at Euro Cars. Highly knowledgeable staff and great customer service. Would recommend to anyone with a BMW.
Nov 07, 2024
I had such an amazing experience getting my car serviced at Euro Cars Southend! I would highly recommend this shop. 😊
Nov 07, 2024
I took my vehicle to Euro Cars Southend for replacing bulbs in GLK350.. Awesome service and great place! I reached for my wallet to pay for the service and was told no "Charge" the service performed for on them.. I was left speechless and walked out with a Big Smile 😀 😄!
Nov 07, 2024
I was more than satisfied with the service I received. My car was dinosed, and repaired to my satisfaction.
Nov 07, 2024
Love bring my car Euro. Always take great care of me. When I drop my car they always get me a Uber to drop me off and pick me up. They are the best!
Nov 07, 2024
The Euro Cars service over charge me for my BMW repairs don't recommend this establishment.
Nov 07, 2024
These guys are tops at their experience and knowledge. My MB SL550 is 17 years old. They just replaced 4 sensors and it is now running like a new car. (Talk about power!!!) They are pleasant and explain all your options.