Eastgate Chrysler Jeep Dodge Ram Service Center
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Review highlights
"Great place for parts and service. Very nice staff. I had service work done on my Pacifica and they took care of me quickly. Thank you"
"Went in for a routine oil change and the service guy treated my wife great."
"Service guys and staff were all very friendly and helpful!"
Overview
Categories
Auto repair shop, Oil change service, Tire shop
Directions
500 Shadeland Ave
Indianapolis, IN, 46219
Phone number
Call: (317) 352-7067Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 12:00 PM
Description
Eastgate Chrysler Jeep Dodge Ram Service Center is here to help you with all of your vehicle service needs. We have factory trained technicians and only use genuine Mopar parts and accessories to help you keep your car in excellent running condition. Our professionals will be able to assist you with all of your maintenance needs such as oil changes, tires, brakes, filters, and much more. We also offer some wonderful amenities such as loaner vehicle, shuttle rides, comfortable waiting area, and complimentary coffee. The next time you Chrysler, Jeep, Dodge, or Ram needs a tune up or repairs, contact Eastgate!
Reviews (31)
Nov 07, 2024
Just getting an oil change. They get us in and out efficiently
Nov 07, 2024
Took all Dat to get a car other than that Great service
Aug 07, 2024
Great service today they get the ball rolling Thank you Richard for your excellent service Thanks again Julie and Connell
Jul 07, 2024
Dented my truck during routine service. They dodged all my calls and refused to fix it.
Jul 07, 2024
Awesome Customer Service By Norm Thomas and his whole Service Team. Him and his Team are the reason we bring our 2 Jeeps, Ram 2500 Power Wagon and Dodge Journey to Eastgate!
Jun 07, 2024
One of the worse dealership I have ever been to there service dept is straight garbage trying to over charge you and not letting you know other things need fixed. One star because I have to give them one
Mar 07, 2024
Excellent service by Jeremy Williams. Would definitely recommend.
Feb 07, 2024
All 10 Stars 🌟 Great, Efficient, and Professional Services.
Feb 07, 2024
Everyone there is very helpful and friendly. I have never had an issue. Always take care of anything I need.
Feb 07, 2024
Everyone was very helpful and thorough in my service appointment!
Feb 07, 2024
Everyone was very nice and professional
Feb 07, 2024
Excellent customer service! Great Maintenance manager. Fast quick maintenance Service. Norm Thomas is an excellent Maintenance Manager!
Feb 07, 2024
Excellent service
Feb 07, 2024
Good!
Feb 07, 2024
Great job
Feb 07, 2024
I don't like that yall sold me a car that I have to have the lock nuts cut off. No lock key and they don't have a key for the nuts either. Already cut 1 off
Feb 07, 2024
I have been coming to Eastgate for almost 30 yrs for service. I live in Cicero and will only use Eastgate Chrysler for my service and purchasing my vehicles. Norm Thompson is an amazing service writer/manager. He is honest and treats his customers with the utmost respect. He is the reason I drive so fat for all my service.
Feb 07, 2024
I only get serviced at this location. Every time I come, I have a good experience in service. Norman is my guy! However, in the lobby they were not stocked with coffee water or snacks. The few snacks looked old. Service was going to pour me cup from their pot and offered me a bottled water.
Feb 07, 2024
I would recommend
Feb 07, 2024
John was so helpful and kept me informed during the entire process. I love Eastgate
Feb 07, 2024
Love the service
Feb 07, 2024
My experience was great. I sat outside at the picnic table & waited and every employee that came outside & walked by asked me it they could check on my Jeep for me. Duane Reidy was very nice & helpful to me. You guys have an awesome team out in the service area including when I paid they were very friendly & helpful.
Feb 07, 2024
NORM & his service crew are the best!!Always attentive & polite!!
Feb 07, 2024
Norm in service was a great help. The technician quickly diagnosed the mechanical issues on my Jeep. They repaired my Jeep well before the completion date & time quoted. I would highly recommend.
Feb 07, 2024
Oil change on a Saturday, quick very efficient service with no issues.
Feb 07, 2024
SAME DAY SERVICE EXISTS at a DEALERSHIP?? 🤯 My Ram tried overheating on me this weekend. I called Norm and left v/m. Spoke with Norm @ 11:30. Requested AAA tow, waited 1hr 39min for tow truck to arrive. Rick & Norm both returned call request upon arrival. By 2:30 Rick called with diagnosis, cost of repair total and advised could pick up in @ 1.5 hrs!! The longest part of the entire process was waiting for tow truck and initial vm reply... Great Job! Thanks a million Norm, greatly RESPECT and TRUST your ADVISE and JUDGMENT. Much Respect! Awesome Experience! Awesome Dealership!! Awesome Service!! Awesome People!! THAT IS... Eastgate Chrysler!! Thanks again, YA'ALL ROCK!! Matt McCasland Irvington
Feb 07, 2024
The service guy, Rick, was very helpful. He let me know approximate cost and time it would take and was right on it. Open communication was great.
Feb 07, 2024
The service was awesome
Feb 07, 2024
They are the best! I wouldn’t go anywhere else.
Feb 07, 2024
Wonderful service
Feb 07, 2024
always easy peasy