East Gause Tire and Automotive

Jan 07, 2025

Fantastic customer service. Have been bringing my cars here for years. The staff are always very friendly and accommodating with reasonable prices for their services

Jan 07, 2025

I personally advise you to take your car to this place ,, Goid people and knows exactly what there’ doing

Dec 07, 2024

Charges $169 to diagnose a check engine light

Nov 07, 2024

Great place! We went there with a bad tire (bubble formed on the outside) we just bought about 30 minutes up the road and they were incredibly nice and accommodating. Would definitely recommend using their services! Thanks again you guys!

Nov 07, 2024

I recently had the pleasure of experiencing what I can confidently say was the best customer service I’ve ever received. From start to finish, every interaction was handled with utmost professionalism, efficiency, and genuine care. The team went above and beyond to ensure that all my needs were met, making me feel like a truly valued customer. They were attentive, patient, and always ready to provide thorough assistance, no matter the request. It’s rare to find such a high level of dedication to customer satisfaction these days, but this team exceeded my expectations in every way. They made the entire process smooth and stress-free, turning what could have been a challenging situation into a truly pleasant experience. I couldn’t be more impressed, and I’ll definitely be recommending their services to everyone I know. Truly a 5-star experience!

Aug 07, 2024

I've been coming to this location for tires & service for years now. After a few tire changes, oil changes, alignments, etc... I'm here to say thank you to this business and their employees!! PSA: If you are looking for great service(vehicle & customer) along with great prices, this is the place to go. Local place with great people that take care of you and your vehicle.

Jul 07, 2024

Great customer service very nice people!! And do a great job!

Jul 07, 2024

They provided outstanding service when I needed my flat tire fixed. Torres, an employee there was incredibly helpful, promptly fixing the flat with care and offering excellent customer service throughout. I was impressed by their efficiency and friendly demeanor, making it a top recommendation for anyone needing tire repairs or service.

May 07, 2024

From the moment Joe answered the phone we knew this was the place that would help us! Early on a Monday morning he helped us coordinate replacing 5 tires on our RV in the same day including ordering them. Everyone was helpful and kept us informed. Outstanding customer service from Joy, Trey, and Joe - the only thing they could have done better is if they would have went to the RV and changed them for us. LOL Just kidding - we highly recommend them. Had a similar great experience a while back changing a battery. They did exactly what they promised and in the timeframe promised on both occasions.

May 07, 2024

I was going to write another review and give them another five stars. After the below service, I needed them quicker than I thought. My car was doing all kinds of crazy codes. Their service is beyond great. I easily could have been taken for a lot more money than I spent. I had 10 error codes. Instead of addressing each one independently, the master technician for these types of problems was well aware of these error codes. Rather than spending money on it each one independently he felt he knew exactly what to do to get rid of all of them with one fix. So far so good. I just appreciate the honesty of not trying to replace 10 different things and charging me for each. If something else pops up at least I know we're doing it by process of elimination instead of spending tons of money and replacing things that may not even need it. I'm extremely happy and I trust me I'm driving a great distance to come to them because I do trust them. I really cannot say enough about how wonderful they are. I was in desperate need to have a tire put on and get off the spare. All places in Gretna were going to take 3-5 days to get my match. Long of short, I started calling in Slidell the first place to answer the phone said I could drop the broken one and come back later to install. I got there an hour before it was scheduled to come in. They knew I had drive 45 minutes and didn't want to inconvenience me to come back later. I am freaking stoked. They are awesome. I will definitely use them again. I love people who care about their customers

May 07, 2024

My friend Trey is one of the mgrs. I called him to help getting new 4 tires and front end alignment. He cares so much about customers and I set me up real good. Can feel difference on the ride n driving. I live 55 miles away for this great service and excellent savings.

Apr 07, 2024

Excellent customer service on a rainy Friday afternoon when you’re an out-of-towner headed to New Orleans for the weekend! Needed a patch on a tire & it was done in 30-mins or less. Great, friendly people willing to go above & beyond!

Apr 07, 2024

Had a series of unfortunate events happen that ended with me blowing my tire out. Thankfully, I was right down the street from Goodyear. When I explained my situation, they immediately jumped into action to help me. I cannot explain how much of a Godsend these people, especially Trey Howard, were. Thank y’all so much.

Apr 07, 2024

This place and these people are the absolute best!! Very nice to run across such a place when you're from out of town and need help immediately! They got us fixed up in what seemed like 20 mins! Greatly appreciate the service and the staff!

Apr 07, 2024

We had a great experience with having a tire repaired. All of the staff were kind and friendly. They quickly identified the problem and patched the tire. Highly recommend this shop!

Mar 07, 2024

Appreciate Greatness! Service was great, I stopped procrastinating and decided to get my air fixed in my car to beat the Louisiana heat. Mr. Trey and the staff hooked me up. My car blowing ice cold air! Thank ya’ll for the service.

Feb 07, 2024

These people are the nicest, most honest, down to earth people ever. Each worker is amazing. Any issues with your vehicle, big or small, they explain it to you before they fix it. This is my #1 trusted auto shop!

Feb 07, 2024

Brought my Coyote F150 a few months back and felt extremely comfortable with Ms Joy and today Mr Tre is the MVP definitely returning, ps BEST PRICES IN TOWN, I've called around lol.

Feb 07, 2024

Came in due a screw being in my tire and they quickly repaired my tire took about 15 minutes. Would come again

Feb 07, 2024

Fantastic job on the alignment. These guys are serious professionals and did the job really quick. Highly recommended.

Feb 07, 2024

First cold snap and I needed air in all my tires before driving to Texas. Buddy was helpful with a smile and kind soul. Will definitely come here for all my tire needs. 12/10 recommend

Feb 07, 2024

If you’re worried about dishonest mechanics that will try to steal your money, I wouldn’t worry about that here. They are very professional and will be honest with what the issue on your car is. Every time I brought mine in they checked stuff like brakes even though they didn’t need to just to let me know the condition. They know what job needs to be done and will clearly explain everything. I highly recommend them.

Feb 07, 2024

My car was having issues driving from Florida to Texas. I stopped at two place before them and they were not able to get me in. The kind people at east Gause took care of me knowing I was needing to get back on the road. Highly recommend. Thank you so much for being a lifesaver

Feb 07, 2024

Needed affordable replacement tires for my 5 year old vehicle. East Gause Tire and Automotive was the exact place to go. I live in Mississippi but will travel reasonable distances for trustworthy, professional deals. Very happy I went to East Guase for what I needed. In addition to my five year old tires I also replaced the original battery when they rightfully recommended it! Be good to yourself, go where you can trust the mechanics! I'm very happy I did.

Feb 07, 2024

Patched my tire and had me back on the road quickly. Highly recommend.

Feb 07, 2024

They saved my vacation. In the middle of the night, on a 9 hour drive down to visit some friends, one of my tires blew. After getting towed to their shop and spending a night sleeping in my car, I was prepared for the news to only get worse from here. But that's where the bad part if my trip ends. The staff was incredibly friendly and inviting (even letting me in about 20 minutes before they were supposed to open), and the shop itself was cozy with fresh coffee and comfortable seats. They had my new tire hooked up and I was out of there before I even had time to finish my coffee! All of that aside, the prices were very reasonable. I don't live anywhere near them so I doubt I'll be making any return trips, but I can say that every repair shop could learn a thing or two from East Gause Tire and Automotive.

Feb 07, 2024

This is the best auto shop I have ever been to, Hands Down! The service started immediately when Ms Joy answered the phone and made sure that the could get my vehicle in that same day when others told me no. Service did not stop there, Trae and his team got me a quote that same day, a quote that made me very happy. I picked my car up next day as promised. The work is outstanding! I love driving my car now! It’s like brand new! I highly recommend them & will use them always in the future! Thanks Guys!!

Feb 07, 2023

Always a pleasure doing business with Joe and the people at Goodyear. Don’t like spending money but maintaining my vehicle is a must in the long run. Always impressed when they advise me against doing something because it isn’t needed and will save some cash. Hard to find good honest people.

Feb 07, 2023

Excellent customer service!