DW Campbell Tire and Service Center
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Review highlights
"Everyone is very professional and the work that they do is outstanding. And they never try up sell you stuff to increase your bill. They very honest and and to the point. …"
"Very reliable, honest and a great neighborhood automotive service shop."
"Best in town, it's the place I choose even though I live 30+ miles away."
Overview
Categories
Tire shop, Auto repair shop, Brake shop
Directions
1921 Howell Mill Rd NW
Atlanta, GA, 30318
Phone number
Call: (404) 352-0001Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews (30)
Feb 06, 2025
Good service and fair price, always a pleasure to do business with DW Campbell.
Feb 01, 2025
Darren and Marcus did a great job addressing the issue with my tires and the wait time was relatively short and very efficient. Thanks
Jan 31, 2025
They are the best. Never "up-sell" to make a buck and will always tell you if something "really" needs to be fixed. Been going there 15+ years
Jan 24, 2025
Showed Up 10 Minutes Before Closing, Had Ran Over Something Causing Whole in One Tire, They Stayed & Replaced with New Tire.
Jan 17, 2025
Quick and efficient service. Would not go anywhere else.
Jan 07, 2025
Always professional and quick turn around. Very honest workers.
Jan 07, 2025
I've been using this place for 20+ years. They have always been helpful, courteous, considerate, etc. My cars seem to smile when they have done their work.
Jan 07, 2025
Very reliable, honest and a great neighborhood automotive service shop. Even feel good about sending my daughters to this place as the guys behind the counter never try to take advantage of them by selling them services they don’t need done on their cars.
Jan 07, 2025
great service, fast and reliable- Marcus and the team always make it clear about what they need to do to the car, how long, and most importantly why they need to do it- highly recommended
Dec 07, 2024
Best in town, it's the place I choose even though I live 30+ miles away.
Dec 07, 2024
Everyone is very professional and the work that they do is outstanding. And they never try up sell you stuff to increase your bill. They very honest and and to the point. I have been using them fir over 15 years and have never been unhappy with any of the work that they have done on my vehicles.
Dec 07, 2024
I have used this location for the past 27 years. The staff is incredible. I can recommend them without any reservation. They do a fantastic job.
Dec 07, 2024
I took my truck in to replace the side mirror, as I only needed the mirror cover and glass—both of which cost just $70 on Amazon. Everything else, including the electrical components, was working perfectly fine when I dropped it off (I even checked beforehand). However, after two days, my company declined the repair because the shop was trying to charge over $600 for the job. When I went to pick up the truck to fix it myself, I found that they had removed the door panel without any reason, and mysteriously, the electrical system was no longer working. In the end, I bought all the parts on Amazon for $70 and replaced them myself, but now the electrical system doesn’t work at all—for no apparent reason. Very disappointed with this experience and wouldn’t recommend their service.
Dec 07, 2024
Very professional and great service
Dec 07, 2024
Wouldn't get my car worked on anywhere else. Tony and his crew are honest and quick
Nov 07, 2024
Always reliable and timely. Staff is knowledgeable and helpful.
Nov 07, 2024
This Goodyear location has been my ‘go-to’ auto repair shop for almost thirty years. They are knowledgeable, professional and highly service-oriented. I recommend them highly. Thanks to Tony, Marcus and the rest of the team for their reliable, timely help.
Oct 07, 2024
Awesome business!
Oct 07, 2024
DW Campbell really sets the bar. I’ve taken my vehicle there for years and always know they’re going to provide excellent service for reasonable costs. Do yourself a favor and trust them with whatever you have that has wheels.
Oct 07, 2024
Excellent service as always!! They have been my go to since 2005 and never disappoint.
Oct 07, 2024
Great Service from Q. and the team. Both,their professionalism and customer service was beyond outstanding. I had an issue with vertigo and I had my warranty company tow my car in. I Spoke with Q. who made me fill comfortable in trusting him 2 leave my car with the team at DW. He then worked with my warranty company who covered the repair of my A. C. all while keeping me informed of the progress of the repair,all in a matter of 1 day. My warranty company (Endurance)then towed my car back home as I was recovering from vertigo. My car is my baby,and I was nervous because of it being my first time dealing with C.W. TIRES.. U can trust these to put in the work,this is my new home 4 car repair, let them take care of u 2..
Oct 07, 2024
I always have a wonderful experience at this store!!
Oct 07, 2024
Well taken care of and let me know of problems I was unaware of. Had I gone without having those fixed, I’d been in deep trouble! Thank you!!!
May 07, 2024
Awesome service, always honest and fair.
May 07, 2024
Got me in and out in no time. Exceptional customer service.
May 07, 2024
Great team, great service and very knowledgeable. Been fixing my car hear for almost 2 decades
May 07, 2024
I like providing a challenging but realistic photo of Grandma and grandbaby.
May 07, 2024
These guys are the best! Wouldn't go anywhere else.
May 07, 2024
Today, I had a nail and flat tire on the right passenger side of my vehicle. Tony was able to identify and fix the problem quickly as well as get me in and out quickly. Tony Kinsler - the store manager was very informative and his customer service was great. I am shocked at how fast Tony and his staff were able to resolve the issue with my tire and get me out of there! Highly recommend! Ask for Tony.
Apr 07, 2024
Truly a horrible display of customer service and blatant lying. I experienced a transmission issue on my 2014 Dodge Charger and had left it to this Goodyear. Once checked out, I was told over the phone THREE TIMES the only service I was paying for was a "block test" for my engine which was $35. When I arrived to the shop to retrieve my car, I was given a bill for $186. They charged me for a "diagnosis run" as well which was not informed to me as the customer, nor did I agree to that at all in any case. When confronted about the over charge, the manager Tony and the sales associate "Q" did nothing but gaslight the situation, claim "I didn't remember what they told me", and held my vehicle hostage unless the total of $186 was paid. I also did not receive the itemized list requested for what was needed to be done to my vehicle. I, the customer, was flat out lied to and taken advantage of, while also being made to look as if I'm angry or irate, when I arrived with the pretense of paying $35 for a simple engine test, but was forced to pay $186. Another sales associate agreed they lied and stated they should've only rung me up for $35. These guys are unfortunately money hungry losers and they will lie to you over the phone and take advantage of any dollar they can. If going here, asked for itemized lists of work, associates names who you speak to on the phone, and maybe record your phone calls with this location. They will lie to you. The most disgusting display of customer service I've ever experienced and associates Tony and Q have not one ounce of professionalism, integrity, or honesty in their very, very small minds. Sadly this is what makes them nobodies. Unfortunate. I also called Goodyear and D.W. Campbell Corporate to report this claim and they informed me that THIS LOCATION is NO LONGER ASSOCIATED with D.W. Campbell OR Goodyear and is an INDEPENDENTLY OWNED SHOP. So in actuality, we DON'T KNOW who owns this shop and why they still wear Goodyear uniforms. They are lying for every dollar they can because basically, nobody can challenge them! Do not send your car here!