D&S Automotive Collision & Restyling | Mentor
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Review highlights
"They are real professional and friendly. Everyone is knowledgeable. They keep you updated. Very nice and professional work. They work well with insurance company"
"Great service, fair price, and the best quality workmanship!"
"The people that work there treated me like family."
Overview
Categories
Auto body shop, Auto dent removal service, Auto restoration service
Directions
7588 Tyler Blvd
Mentor, OH, 44060
Phone number
Call: (440) 664-2947Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Description
We handle collision damage repair on all makes and models in Lake County, and we are also the number-one shop for accessories like tonneau covers and truck lift kits. We are also a Tesla-Approved Body Shop, indicating that our staff is highly trained and has the state-of-the-art equipment necessary to service your Tesla, in addition to a wide variety of other makes and models of vehicles. Our Mentor location provides Tesla services including cosmetic repairs on parts like bumpers, trucks, side mirrors, wheels, and glass; full structural repairs; and collision and body work.
Reviews (31)
Feb 04, 2025
The people were great. Estimator was very forthright and let us know upfront there could be hidden damage. Progress was reported. Work was completed ahead of schedule. Very professional in all aspects.
Jan 31, 2025
Friendly and helpful!!!and knowledgeable!
Jan 30, 2025
They did an outstanding job in bringing our car back to looking new. Harley kept me up to date during the whole process . Thanks D and S.
Jan 23, 2025
D & S was great. My car looks new, staff were friendly and helpful. My only critique i have was the amount of times my cars finishing date was pushed back, with a bit of confusion i had at the beginning… i was informed my car would be fixed in around a week. Without any updates on it, I had called in asking about that update a week into my car being there and they said they are just now looking at it. Just a little hiccup at the start, otherwise a great experience. Thanks D & S!
Jan 23, 2025
Professional, courteous and quality workmanship. I was kept well informed throughout the process and got my truck back today and it looks great.
Jan 23, 2025
Quick and friendly updates without having to request information
Jan 23, 2025
The prices are extremely high. Most people don't care what repairs cost since insurance is usually paying for it. However, even through D&S is State Farm's "go to" body shop and first recommendation, I usually get additional estimates. They are far higher priced than others and include things that other shops don't. That might seem great on the surface but my son's car was declared totaled because of a high estimate. When I took their estimate to another body shop, the price came in lower but, strangely, State Farm insisted that the other shop had to include the items that D&S said were needed. Profits must be quite robust since they're buying up smaller competitors and expanding locations.
Jan 16, 2025
Used D&S for all our vehicle repairs and the results are excellent. When accidents happen, I really don't shop elsewhere.
Jan 16, 2025
Very friendly and trustworthy.
Jan 16, 2025
Very good experience. Staff were very friendly and helpful. Kept me well informed throughout the process
Jan 09, 2025
Great communication, did a great job in a timely matter.
Jan 06, 2025
Amazing customer service. They kept in constant contact with my suv. Extremely professional and detailed oriented.
Jan 06, 2025
Beautiful job
Jan 06, 2025
Car returned with job done well. Car cleaned inside and out. This group does great work.
Jan 06, 2025
D&S were awesome to deal with, prompt response, and finished the job ahead of schedule looking great! Highly recommend!
Jan 06, 2025
Extremely happy with the repair. It looks good as new! Very pleased with the entire process from initiating the claim with the responsible insurance party to staying informed via multiple text messages. That was extremely helpful and removed the stress knowing we were in good hands. Very friendly staff and wonderful service. Thank you!
Jan 06, 2025
From the start, D&S was helpful, friendly, and knowledgeable. They helped me navigate insurance, get my rental, and gave me frequent updates via text (thank you Alyssa, you’re the best!). I would recommend D&S to anyone who needs to repair their car after an accident. They made a tough situation easy to handle!
Jan 06, 2025
Great awesome fantastic job thank you very much
Jan 06, 2025
If you want to have your vehicle serviced because of an accident, this is the place to go to put your vehicle in great hands. Now my service was only for a sideview mirror, but the work and craftsmanship was great. They returned my car detailed like it just left the showroom floor for the first time. Now why the four stars, I'm glad you asked that question. There was a delay in getting my car back due to an an ordering of part issue, and I received my car back a week later. But things happen and if I needed collision service again, there is no other place I would take my car.
Jan 06, 2025
No experience D&S did not contact me with the determination that the car was to be totaled it was a determination the insurance company was in on and i had no say in the matter
Jan 06, 2025
Quick efficient service for a minor collision repair. Kept me well informed of schedule so I could coordinate with other services. Excellent quality of work. 😀
Jan 06, 2025
The service was beyond exceptional. Customer service representative and very pleasant. The work done on my car was awesome. Great job to all that worked on it. I’d recommend D&S to anyone who’s looking work on their vehicle.
Jan 06, 2025
They were quick, friendly, and communicated well. Looks like new.
Jan 06, 2025
Top drawer service!!! Kept me informed along the way. Would definitely recommend to friends and family. Repairs done expeditiously and done right.
Jan 06, 2025
Very professional and communicative, easy to work with to get a written estimate, and dealt with our insurance for our repair.
Dec 06, 2024
D&S was very professional and kept in contact with me during the whole process. They worked with my insurance and did a great job fixing up my truck.
Dec 06, 2024
Great shop to work with! Very kind and helpful workers. They completed the repairs on my vehicle in a very timely manner!
Dec 06, 2024
Highly recommend D&S they did quality work to my 2023 Santa Cruz and wow was it done quickly. I didn't expect to be getting it back so soon. My ONLY disappointment was having to return my rental vehicle do soon I was very much enjoying, 2024 Ford F150.
Dec 06, 2024
I experienced exceptional customer service at D&S Automotive. Harley kept me informed through every step of the way AND my car looks amazing!!!!!.
Dec 06, 2024
My car looks like a brand new car. D&S Collision service was professional and fast. They treated me with respect and kept me up to date with what was going to happen and how things were progressing. I would definitely recommend them for services. Thank you so much for getting my car back to me so quickly. Good job all around.
Dec 06, 2024
Very good service. Prompt response Mine got repaired before promised date. Highly recommend