Downtown Car Care Center

Jan 24, 2025

Staff is friendly, helpful and always courteous. They know what maintenance my car needs when I ask. Easy to schedule online. Fair prices. My car has 101,000 mi. They have maintained it since 25,000 mi. Still runs great. And it’s a Lexus - they know domestic and foreign auto maintenance.

Jan 17, 2025

Did the work really quickly and well. I was not happy with the $125 diagnosed fee when I told them exactly what was wrong.

Jan 17, 2025

Wonderful, definitely going back for recommended service

Jan 10, 2025

Very helpful and was able to do the repair I needed in 1 day!

Dec 07, 2024

Always top notch service. Wouldn’t go anywhere else.

Dec 07, 2024

As always, great service. Great folks to work with.

Dec 07, 2024

Downtown Car Care is our go-to for automotive issues. Honest, efficient and friendly.

Dec 07, 2024

Got me in quickly and work was completed on time. Will highly recommend to others

Dec 07, 2024

I had a wonderful experience at Downtown Car Care Center. Kathy was so kind and communicative, and helped me with my problems with my accessory belt and tensioner. I had been waiting for two weeks for another shop to fix it, and it was at Downtown Car Care Center for less than 24hrs. Will definitely be recommending and using again in future instances.

Dec 07, 2024

I had some really weird problems with my car and we needed it soon for a trip. I called Kathy at DTCC and she got us right in. They identified the problem and fixed it quick. Thanks Kathy!

Dec 07, 2024

They're always great to me, and I always feel like I got a great detail for the level of service they provide.

Dec 07, 2024

This is a great little shop that provides friendly, personalized and reliable service and reasonable rates.

Nov 07, 2024

All good

Nov 07, 2024

At Downtown Car Care I know that I can trust them to keep my car running well without charging for unnecessary services. Just had a servicing done for a 2000 mile road trip that I’m taking. Specifically asked them to check all hoses and belts as well as tire tread and to complete any necessary work to make sure I won’t have issues on the trip. Expected a bigger than normal bill when I picked it up, but they said it all looks good so they only did the oil change. So refreshing not to be taken advantage of as I have experienced at other auto repair shops, particularly as an older woman.

Nov 07, 2024

I have visited Downtown Car Care Center twice and both times I've left extremely happy. I'm a student in Indy so the location is very convenient. Recently, I got an oil change for an excellent price, cheaper than the previous place I went to. I really enjoy Kathy, she is very friendly and took it upon herself to teach me how to check my oil level. I made a request for an appointment online and they approved it in less than 12 hours. I was able to get my car in for my oil change asap and it was done within a few hours. Last time, I had a more emergent issue with my car so I called and was able to get in AND FIXED within the same day. I don't leave reviews often but I have left a review both times I've went here due to the awesome service!

Nov 07, 2024

Just bought a car and it broke down driving home. We were from out of town and didn't know who to call. They connected us to a tow company and got our car looked at same day. I can't thank them enough for their help

Nov 07, 2024

They work fast and car is running well! No complaints!

Nov 07, 2024

Wonderful customer service. Professional. Trustworthy! Downtown car center is friendly and great with work with!

Oct 07, 2024

Downtown Car Care is always friendly, professional, and fast. I recently got a new car and didn't hesitate to take it there, as I had with my previous car. Highly recommend!

Oct 07, 2024

Great job as always

Oct 07, 2024

Great people

Oct 07, 2024

Great service. Transparent in pricing and efficient.

Oct 07, 2024

I have taken a few different vehicles here. Such honest and reliable work. I also feel better taking my car here to help out a local small business.

Oct 07, 2024

Yes. Always do a great job

Sep 07, 2024

Excellent service on my SUV. Repairs were done very quickly

Sep 07, 2024

Excellent, fast service. Price was great too.

Sep 07, 2024

Very professional and friendly service. Work quality is excellent. Cost is very reasonable. Good work ethics, which is most important to me. Kathy is more of a family friend now than just a service person. She takes care of six of my clan’s vehicles.