Discount Tire

Jan 31, 2025

DISCOUNT TIRE (& AMERICAS TIRE) HAS SOLD ME TIRES SINCE 2002...KEEPS ME ROLLING...TY...(last trip for a flat fix...lost stainless cap...however...it has been replaced!!!

Jan 17, 2025

Always had a great experience at Discount Tire at Rita Ranch

Jan 17, 2025

I was impressed with the professional staff(Estaban is great) and purchased 4 tires, but wow, the $88 to install....somehow I thought it was included in the tire price. So, no bargains here, misnamed store!

Jan 07, 2025

If you was great customer service go to the Discount tire on houghton Rd in Vaill Wonderful person there. And very respectful.

Jan 07, 2025

Outstanding staff.....very knowledgeable and a pleasure to deal with.....thanks Manny!

Jan 07, 2025

The wife bought 6 new tires for dually, when she got home the front left was flat. Took the wheel off and brought back to them. After checking the tire they found it was the stem core and fixed it. I initially was a bit agitated as that should have been checked prior to the vehicle leaving the shop. The store Manager John came over to talk to me and offered a deal to cover my time of having to bring the wheel and tire back up to them. This was amazing as I myself work in the service industry and understand how hard we work to keep customers happy! Thank you John and Discount tires for not even making me have to ask, great customer service!

Jan 07, 2025

Took care of what I needed promptly and courteously

Jan 07, 2025

Very fast best in Tucson,AZ

Dec 07, 2024

Always take great care of my tire needs!

Dec 07, 2024

I went in to have my tires filled with air. Yes, I needed air but the women filling the tires with air said one tire was showing extreme wear and she could see/feel the steel mesh or whatever it is called. I went into a competitors shop and they said the tires (front) were showing pre-mature wear, which they showed me the worn tires (no steel mesh showing), but the tires could be rotated and should have at least another year of driving. It is that honesty that customers deserve and not being lied to and scared into buying. Speaking of buying, I purchased the tires at the competitors and they now have my trust. Discount does not.

Dec 07, 2024

I had an issue and Jessie as well as the store manager were able to help me get the issue corrected. Very Professional and went above and beyond. The Houghton store has always been great. Thanks guys

Dec 07, 2024

The people at check-in are ALWAYS SOO NICE! They are there to help. The guys doing the work are always happy & nice. Nobody does customer service better than them!

Dec 07, 2024

They did a great job with my last purchase, they were very helpful. I will be back in the future.

Dec 07, 2024

Troy is Very Knowledgeable And Professional…I Go Here For All My Tire Needs.. The Staff Here Are Very Friendly And Helpful…

Nov 07, 2024

Careful going to this place. They want to sell you tires. They will tell you 9 out of 10 times you need new tires. I been told with new tires that I need new tires. I only asked for rotation and refused to rotate because I need new tires. Even tho the tires were new. And car only had 19K miles. Careful.

Nov 07, 2024

Great customer service and was fast. Will continue shopping there

Nov 07, 2024

Great service and fair pricing

Nov 07, 2024

These guys are incredible. 10/10 experience, they helped me tremendously and worked with me to get my issues solved. Huge shoutout to Shane and Don, their professionalism and expertise was awesome.

Nov 07, 2024

They got us in and out quickly. Efficient customer service! Highly recommend.

Nov 07, 2024

With as many tires as I go through, the team here is the best they care about the service they provide and go above and beyond my expectations every single time!

Oct 06, 2024

After coming here for a few years this store has become much less professional in customer service. !!ATTENTION!! Always check any and all work done by this store. Some of the installers are very inexperienced and can cause damage. They will try to get you to leave before you discover and damage or missing parts with out bringing this to your attention!! Take the time to inspect any of the work done for damage or missing lug nuts. On my last two visits I discovered missing lug nuts and damaged parts that were tossed into my vehicle hoping I wouldn’t notice. I had to stop the tech at one point trying to put the tires on the wrong rims. And show how to mount the spare on the simple mount on my vehicle. Very very unprofessional and deceptive. Some of these installers are very inexperienced but have supposed to be trained before hand. They will try to hide any damage or missing parts to avoid getting in trouble and hope you don’t notice. ALWAYS INSPECT ALL WORK BEFORE LEAVING!!!!! A customer should never have to worry about things like this from a professional Business. Customer beware!! If possible watch as work is performed. One would expect this from small tire shops not a large tire chain. Had to return to have this corrected. Should never had happened. Their only concern is hustling customers in and out as fast as they can. I have bought tires for my three vehicles here in the past but will never return to this store again.

Oct 06, 2024

Good experience getting tires on my truck. The text service didn't work so we waited longer than we should have but other than that they did great

Oct 06, 2024

I was very impressed with their service. The representative who helped me, Brandon, seemed very knowledgeable and very nice. Service was quick and prices were reasonable. I would highly recommend and I will definitely be returning to this location for my future tire needs.

Oct 06, 2024

The guys were nice, and This one is way better than the one in Sierra Vista, They get me in right away, Which I'm pretty sure it's probably the day I went there wasn't very many people, they also show you your tire so you know where the hole is in it, And they don't cost as much as the one in Sierra vistais which is 50 % more there, then Rita ranch... For the same exact tire. So makes you wonder if they charge a higher price there because of Fort Huachuca....I paid 175.79 there 2 months ago and 2 days ago 95.30 Big difference same tire.....

Oct 06, 2024

This place was so nice they were actually closed at 6 but they came out and aired up my tires that were low so that I and my nephew could get home safe back to Benson AZ. I will be using them in the future for all my tire needs. They went above and beyond to ensure we were safe that night. Being a widow of an army veteran who always watched out for my tires it was reassuring that someone else could ensure my safety as I traveled on I 10 back to Benson AZ. Thank you for your kindness..

Oct 06, 2024

This store has great people willing to help you out. Whether it be a simple air check or a tire replacement they are efficient and respectful. I’m very happy and grateful that I have them on my side and they have earned my trust coming in here. Troy is a memorable and friendly person who makes me feel like family whenever I come in. Jeremiah is a talented technician who ensured i got taken care of the same day. Thank you all for your great work!

Oct 06, 2024

Top noticed service with a smile. Best customer service in town. I only buy tires from discount tire.

Oct 06, 2024

Was heading to work and saw I had a flat. I called this store and they told me to come on down and get it checked out. They were so friendly and nice, they found the nail in my tire and patched it with no issue. They also price matched quality windshield wipes and installed them for free. Never a good start of the day waking up to a flat, but they were so quick and attentive, I'm coming back here for all my needs!

Sep 06, 2024

Amazing service help from Ian. Got me exactly what I wanted.

Sep 06, 2024

I’ve been buying my tires (and my wife’s tires) at this Discount Tire location (Rita Ranch) for many years. They have repaired many tires over the years as these roads seem to be plagued with nails and screws. A couple days ago, they repaired a tire for a relative of mine who had 2 nails in his tire. They were happy to do it and there was no charge. I highly recommend Discount Tire and especially this location and their awesome crew.

Sep 06, 2024

Stopped by for an air check and Ian was wonderful! Had to go inside for them to check one of the tires and Jesse was wonderful as well! Amazing service!

Sep 06, 2024

Update: Just purchased a new set of wheels and tires. Best deal anywhere I could find online. Went in to discuss before purchase and Ian was super helpful. I interacted with 4+ other employees and all were kind and courteous. Can't say enough good things about this location. 6th set of tires I have purchased via Discount Tire over they years. Every time is great. This is the first time I have used this location and it was wonderful. Smooth transaction and efficient. Manny helped me out, answering all of my questions and even made better suggestions than what I was originally thinking. Could not be happier!

Sep 06, 2024

Jesse and Jeremiah took care of me and they were fantastic. Helped pick new tires for a car I just bought. I have been a business owner my whole life so I tend to pay attention to it. Their processes are smooth and efficient. Instead of using technology to replace people, they use it to free up their folks so they can provide great customer service. Very pleased.