Discount Tire
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Review highlights
"… I came in with a flat, and they were quick and very helpful in answering my questions about the car! They got me in and out, and the customer service is second to none! …"
"Long time customer, have always received friendly service and decent pricing."
"Great staff and only place I bring all my cars for tires."
Overview
Appointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
If you’re looking for a tire store or rim shop near you, Discount Tire is the name you can trust for the best service and prices on the widest selection of tires and wheels in town. Located on the northwest side of San Antonio, your neighborhood Discount Tire store can help you find the perfect set of new tires or rims. We can also get you back on the road in no time with services that include tire installation and rotation, balancing, flat repair and free air pressure checks. We stock the most popular tire and wheel brands in town, and can order and install any tire and rim combination that fits your car, SUV or truck. Make an appointment or stop in today! At Discount Tire of northwest San Antonio, TX we’ll get you taken care of.
Reviews (37)
Feb 02, 2025
I’ve been needing tires for a while and did the research thoroughly on which I need and wanted, called this store and Matthew was able to execute within two days of me calling. He was able to get the set I wanted delivered to the store and kept excellent communication of when they’d be there, as well as scheduling an appt. Within an hour and change, I was checked in, went over pricing, left my keys and was called notifying my truck was done! Couldn’t have made the process any easier for myself. Real happy with the new set from 265/70R16 to 285/75R16
Jan 30, 2025
They are currently going through some renovations but that doesn’t stop them from providing great service. The sales rep was initially swamped, they get a lot of customers , and I have to wait an extra 10 mins, but when it was my turn I could tell he was looking out for me and trying his best to solve the problem. They were also able to expedite my fix and get me back on the road in half the time I thought they would. He didn’t oversell, explained everything, wasn’t pushy, and tried to get me the best deal and discounts he could. It was a great experience and I’m sure it will be even better when the renovations are complete. I’ll be back anytime I have tire problems.
Jan 30, 2025
I had an 8:15 appointment for two Michelin Eco Sport tires that I ordered online and prepaid for. The customer service was absolutely amazing! As soon as we arrived, a team of three guys came over in a pit crew style—seriously felt like I was gearing up for a NASCAR race! 😂 I was in and out in about 20 minutes, and I couldn't be happier! I’ll definitely be coming back here. Great job, team! 👏👏👏
Jan 30, 2025
This place needs new management. They are not keeping up with operations. They were not busy and still completely skipped over me for two hours with my car sitting right in front of the garage. Update: These bit.ly links that are provided in response to negative feedback do not work.
Jan 23, 2025
I have been a discount tire customer for over 25 years. There service is unmatched in my opinion. Just this week, I went into this location for a rotation and tire balance and had an issue with the locks on the rims. I also made the appointment electronically at the wrong location meaning for it to be this store. Although going through major construction, the manager took care of my lock issues (on them) and got me in an out in an hour as a priority because of this issue. I will be back buying new tires again in March. Keep up the great customer service.
Jan 23, 2025
These guys are under construction at the moment, which caught all of us (customers) off guard. There are 2 small portable-like spaces to check in and wait. With the freezing temps this morning the guys were trying their hardest to keep us warm, checking the heater multiple times. They were apologetic toward the lady that was there with a small baby. The guys worked well in tight quarters with each other, being polite and respectful. They were still extremely efficient, even out of their “comfort zone”. They even had my heater on high so it would be nice and warm when i got in my car- that is really going above & beyond!!! Management should show appreciation for their effort! I would love to have a crew like this working for me. Your guys are always THE BEST providing top of the line customer service. You continue to be my go-to for all tire needs. Keep up the excellent work! I did not get any names, but the crew at this location working around 8:30-9am, THANK YOU!
Jan 16, 2025
Always great service.
Jan 16, 2025
Worst possible location ever and terrible management
Jan 09, 2025
I love this location. Everyone is friendly. Qomar and Rick are always there to help me! Always give me the best advise and know their stuff… thanks guys
Jan 06, 2025
Always been a 5..but not this morning. Anthony not heloful,probably tired..he checked me in as a walk in. I actually have an appt. Followed up 40 mins later..Pedro helpful and said I was not chkd in as an appt. Anthony does not have the right attitude for this great place. If you get anthony...double chk his work
Jan 06, 2025
An hour long wait for air pressure hits different when you gotta go
Jan 06, 2025
Awesome guys to work with. Very friendly and knowledgeable .
Jan 06, 2025
Shout out to Discount Tire. I had the busiest day and “boom” a notification of a super low tire. I drove over to Discount and explain the situation. Zachary jumped on it. He explained to me the process, and that he would do the best he could to get my car done. 30 minutes in and out and kept informed through the process! Discount tire for the win again!
Jan 06, 2025
This place has always been great no matter who helps.
Dec 06, 2024
Fast and professional
Dec 06, 2024
Great friendly staff. Reasonable prices and quick service. Discount Tire truly is the best place to buy tires. Today, I had a flat and they patched it for free. They also will air up your tires anytime they are low. Lastly, The app allows you to quickly schedule an appointment and keep track of the progress of the service once you arrive.
Dec 06, 2024
Great service and results.
Dec 06, 2024
I had a tire emergency I came in here at the very least minute when they were about to close and Qamar help me he did an amazing job and was very professional i felt so relieved after u left here
Dec 06, 2024
Jason S helped me choose some awesome looking wheels for my Jeep. Absolutely love how they look! Always great customer service at Discount Tire. Much appreciated.
Dec 06, 2024
Love discount tire! They have always been great to me. I will continue coming to them
Dec 06, 2024
Purchased new tires for my son’s car, took it back for maintenance and the General Manager said those tires weren’t purchased through Discount Tires.Tires were purchased in Feb and here we are in Nov. He offered a discount on new tires. He said the tires on the car were dangerously low. After further investigation, (we had pictures of the original tires that were the same ones still on the car) it was determined that they never gave me the new tires I paid for in Feb. After further intense conversation, they texted the new tires have been ordered. No apology, no conversation, didn’t admit it but the receipt paperwork had their notes admitting they did not give me new tires when I purchase them. I have been a loyal customer for over 12 years. I’m so disappointed they cheated me out of new tires and then tried to take advantage of me a second time by offering a discount on new tires.
Dec 06, 2024
Sergio and Qamar crushed it for me on Black Friday weekend. Thanks fellas!!!
Dec 06, 2024
Thank you Fabian for the great Customer Service. Your staff is top notch (Jacob C.) and always professional. I have been a Customer for decades and will continue to be.
Nov 06, 2024
Been getting tires here for about 14 years, everyone always friendly and helpful, pricing is hard to beat and although I hate spending the extra $$ for warranties it has come in handy way to many times. And they always stand behind it with no questions.
Nov 06, 2024
Fabian and Pedro were excellent, came in without an appointment and they took excellent care of me and got me in and out quickly. Very pleasant and welcoming experience and would highly recommend this location. Also thank you to the gentleman in the back working on my vehicle! Thank you discount tire.
Nov 06, 2024
I had a flat tire and went in for service without an appointment and was told my car would be ready in 2 hrs. Two hours later, my car was still sitting in the parking lot which is when I learned that if you don’t have an appointment they only get to your car when they have a break in appointments. I explained to one of the managers that I could not schedule a flat tire and that I found it unacceptable to have to spend a half day just to get the problem taken care of. Based on their policy of dealing with “emergencies” only when they have a break in appointments, I could have been there all day. As it was, I probably spent over THREE HOURS dealing with one flat tire. Rather than telling me it would be ready in two hours, they should have been honest and told me “we’ll get to it whenever - and if - we have a break in appointments”.
Nov 06, 2024
I had a screw in the middle of my tire. We called and Jason let us know they weren't busy at the moment and bring it in to have it taken care of. We drove over at 2:05pm and Pedro took all of our information, Jason took great care of us and we were out of there by 2:45. Both Pedro and Jason were helpful, competent And made us feel important. Great job!!!
Nov 06, 2024
Sergio R. provided top notch service. I had two slow leaks, which were fixed free of charge. Sergio also helped me identify a set of tires for my older vehicle, which is in the process of being restored. I have been to this particular store a few times and have always received great service with professional and courteous attitudes. Thank you!
Nov 06, 2024
Terrible service. I was in line for 45 to get air in a low tire. There was only 3 cars ahead of me. Ridiculous, if the tec was any slower he'd be going back words.
Oct 06, 2024
Discount Tire Team I wanted to take a moment to express my sincere gratitude for the outstanding service I received from JT during a recent visit. After unexpectedly blowing out a tire, I called your location, and JT assured me that I could be seen promptly. JT provided some of the best customer service I’ve experienced in a long time. He thoroughly explained the entire process of what would be done to take care of my car, putting my mind at ease during a stressful situation. His professionalism and attention to detail truly stood out. Thank you again to JT and the entire team for your exceptional service. It made all the difference, and I will certainly recommend your services to others.
Oct 06, 2024
Everyone here is great and super helpful. The lifetime warranty is worth it
Oct 06, 2024
Excellent service
Oct 06, 2024
Great service. They've really got their process down which keeps customer wait times down.
Oct 06, 2024
I recently had the pleasure of working with Adrian at Discount Tire, and the service I received was exceptional from start to finish. Adrian greeted me with a great attitude and respect, immediately making me feel like a priority. He quickly assessed the issues with my tires and sensors, and put together an efficient plan to address everything. What really stood out was how thorough he was in ensuring my car was kept in safe, working condition. Not only did he replace all four tires and sensors, but he also made sure my vehicle was clean and all details were in perfect order when the job was done. Adrian’s leadership really shines through in how well he manages his crew. The shop floor was well-maintained, and his team was both professional and friendly, clearly respecting Adrian’s leadership. It was easy to see that his crew appreciates the way he takes care of them as a team, following his direction with enthusiasm and dedication. Their positive attitude and willingness to help really added to the experience. Adrian’s drive, commitment to customer service, and leadership made this experience truly remarkable. I’m extremely thankful for his hard work and professionalism, and I wouldn’t hesitate to recommend him and his team for anyone looking for top-notch service at Discount Tire!
Oct 06, 2024
I was not sure what to expect when I came in today....but Sergio and Adrian put my fears and concerns at ease. So happy with the service I received! I followed Sergio's recommendations and I could not be happier! Thanks Sergio and Adrian....you gave me a MONSTER of a deal!
Oct 06, 2024
Qamar was incredibly helpful, friendly, and attentive throughout the entire process. No matter what questions I had, he was quick to respond, and made sure I had all the correct parts. His attention to detail and willingness to go the extra mile really stood out. Highly recommend working with Qamar.
Sep 06, 2024
Shout out to everyone at Discount Tire! My initial call for information was courteous and informative. Upon arriving, I was walked through purchasing options and got a great price for my needs. My vehicle was ready at the appointed time, and the last employee to hand me my key was just as fabulous as the very first one! The experience was even more impressive when I consider how busy they were.