Discount Auto Shop
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Review highlights
"… I called them and they came and picked me up and drove me and my kids back to the hotel. They fixed my SUV the same day. I am very grateful for their service. Thank you"
"Great service, great people and their prices r awesome!!"
"Staff is nice and always offers the best quality items for your car."
Overview
Categories
Auto repair shop
Directions
4900 Doniphan Dr
El Paso, TX, 79922
Phone number
Call: (915) 412-3810Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:30 PM
Tuesday
8:00 AM - 6:30 PM
Wednesday
8:00 AM - 6:30 PM
Thursday
8:00 AM - 6:30 PM
Friday
8:00 AM - 6:30 PM
Saturday
8:00 AM - 5:00 PM
Description
Optimum qualty and trusted mechanics services. We make sure that we explain in detail inspections and what will take to take your vehicle safe and secure back on the road. We guarantee our work and always will treat you with the respect that you deserve.
Reviews (35)
Feb 07, 2025
The worst experience I ever had with this service, take my advice and save your money and time, don’t go there at all
Jan 24, 2025
Garbage place , they use old parts, they never get anything done when they say, they never update you, they never return calls, parts still missing they say it will be here and it never shows up, put old door on, no key, wrong color paint, no door seals, they are the worse mechanics ever, don’t waste your time and money there.
Jan 17, 2025
BEWARE BEWARE BEWARE, THEY WILL TAKE YOUR MONEY AWAY MY TRUCK WAS AT THE SHOP, PAY OVER 3K THEN THEY COULD NOT FIX IT AND CHRIS LIE EVERY TIME HE SEND MY TRUCK TO RUDOLPH AND ALL IT NEEDED WAS RADIATOR CHANGE I HAD TO PAID RUDOLPH TO GET MY TRUCK BACK. CUIDADO CON ESTE SEÑOR NO CONOCE LA VERGUENZA
Jan 17, 2025
Worth going too. Fixed the problem in 1 half hours.
Jan 07, 2025
Cannot overstate how awesome these guys were. Even though I came in at the end of the day, they rushed to patch me up and take care of multiple problems, charged a better than fair price, and were friendly the whole time. I know who to come to if I have any problems this side of the state.
Jan 07, 2025
Good work! Good communication they did a great job on my truck! Thank you
Jan 07, 2025
The only place a trust. Kind people and very good work 👍
Jan 07, 2025
Total rip off they charge you for stuff they never do or pretend to do
Nov 07, 2024
Very caring and helpful staff.
Sep 07, 2024
Chris and his crew did a great job fixing my turbo issues
Aug 07, 2024
"Fixed" my car quickly, had the same problem and was dead again within a day, couldn't tell me what they had done to "fix" it exactly, and when I call they say they'll call back after asking around what they did to "fix" it, and then never call back. Charged me $220 for basically doing nothing and I'm in the exact same position I was in before.
Aug 07, 2024
I’m a pilot car. My car was overheating. I took it there. The first time paid $900 for a new fan system. The second time he said I needed some kind of seals in my motor fix paid him $2100 have been back six times in my car still overheats. I don’t know that he even did any of the work. He always tells me he’s going to fix it or it’s fixed I went to go get it the other day and he closed up shop and kept my car overnight. I’m from Oklahoma. I had nothing with me then the next day he acts like it’s no big deal. Save your money. Don’t go to this place.
Aug 07, 2024
They rip you off I had 2 leaks in my car and both times they charged 400 and now to replace my heater core I'm getting charged 900. I don't recommend them it's not discounted at all. It's way more expensive then the labor cost it says online which is 500-600. I did my research on it.
Jun 07, 2024
I went there telling the owner I had been played everywhere from previous mechanics taking advantage of lady’s and he did the same thing it’s disgusting how men can have the nerve to abuse of a lady like if they don’t have a mom a wife or a sister or not to mention if they have a daughter it’s very disappointing. They supposed to flush my transmission oil my car broke from the transmission and I get to a transmission shop they gave me a record saying it had no oil my car never leak oil or anything they just charge 240$ then he said your brakes are not working I’ll give them to you for free it wasn’t for free he just substituted the price. How sad that!!!
May 07, 2024
Do not come here save your money for somewhere else. Time and time again I call Chris only to be met with his answering machine, or he calls me to say my car is ready only for me to show up and he tells me some excuse about the car not being ready to begin with. A few days job has taken 4 months with no updates and only lies to waste my time.
Apr 07, 2024
Encontré muchas cosas de calidad me gusto mucho lo recomiendo.
Apr 07, 2024
Honest , far prices and great service
Mar 07, 2024
Friendly good quality service and fast
Mar 07, 2024
Great work! Reasonable prices!
Feb 07, 2024
Amazing, fast, and affordable, I'll be back if I happen to need any other kind of auto assistance. This company quickly diagnosed what was wrong with my truck and fixed it that same hour. 💪🤩
Feb 07, 2024
Crooks
Feb 07, 2024
He is fast, and fair..
Feb 07, 2024
How long does it take to fix a kia soul ignition?? It's been 6 weeks since Aug 4th, and still it's not ready? Is he refusing to fix my car or what??? Last excuse was waiting for a specific wrire to the module. I WANT My CAR!!!
Feb 07, 2024
I can't express how grateful I am for the exceptional service provided by this auto shop. From the moment I walked in, the staff demonstrated professionalism and a genuine commitment to customer satisfaction. The technicians thoroughly assessed the issues with my car, providing detailed explanations and transparent pricing options. The repair work was completed promptly, and I could immediately feel the improvement in my car's performance. What sets this auto shop apart is their dedication to going the extra mile – they even offered complimentary additional checks and recommendations to ensure the overall health of my vehicle. The level of expertise, combined with their friendly and communicative approach, makes this auto shop a standout in the industry. I highly recommend their services to anyone in need of reliable and trustworthy automotive care.
Feb 07, 2024
I recently visited this auto shop for an issue with my car’s brakes, and the service exceeded my expectations. The staff was knowledgeable, courteous, and they quickly diagnosed and fixed the problem. The pricing was fair, and I appreciated their transparency throughout the process. I highly recommend this shop for reliable and trustworthy automotive service.
Feb 07, 2024
I wouldn't take a broken skateboard here...I've been giving my friend a ride almost everyday for 2 months to talk to the manager/owner because they can't get anything right with parts or labor fixing a KIA ignition. Every time they give another lame excuse (lie) of what was done or needs to be done. I give them an F- for communication. You almost never can get them on the phone and they seldom call you with information or updates, so you have to go in person to find out anything and see what the "story of the day" is. *** ALSO*** Please take notice that the "great" 5 star reviews are pretty short. READ the 1 star reviews -- much more details on what really to expect.
Feb 07, 2024
My vehicle needed some work. I'm new to El Paso and needed a shop. They were professional and I had the vehicle when it was promised. I'll be a customer and will recommend them to anyone.
Feb 07, 2024
Nothing bad to say about discount auto shop
Feb 07, 2024
Quick and easy service. Staff was helpful by the time I went next door to get a burrito the job was done. Reasonable prices and great job over all.
Feb 07, 2024
Tengan cuidado con ese lugar... no son onestos te cobran por partes que no cambian...muy mala experiencia...CUIDADO!!!
Feb 07, 2024
Thank you so much Discount auto shop. They found out what was wrong with my truck and fixed it within that hour. You guys will be my first choice auto shop when something goes wrong with my truck. Thank you for being convenient and affordable. 💪🤩
Feb 07, 2024
This was the most professional and courteous automotive facility I have ever been to. I will recommend to anyone who needs service on their car. Great place!
Feb 07, 2024
Took my VW in for intake manifold replacement and synthetic oil change . I took the manifold, the sensor, and spark plugs as requested by the owner .. not only was the job poorly done but check engine was still on.. he said it would probably turn off soon.. the oil was drained and not put new oil in.. drove away with the car without oil until I got home only to check their work and realized that oil was not replaced and bolts were missing.. Had to take it back. Also had the recheck the manifold because the RPM was running too high and car was shaking. Before taking it to them car only had the engine light on. The vehicle didn’t show any mechanical problems until I drove it out of the shop. They blamed the faulty issues on the manifold being defective which I doubt it . Their attention to detail and doing their work properly is what gives them my bad rating and I’ve not recommend this place to noone and never will. I’m extremely disappointed with Chris and the owner who have very little to zero care for fixing what they messed up on my vehicle..
Feb 07, 2024
Very nice, very honest and clean, couldn’t recommend them enough
Feb 07, 2024
You can never compare this shop to any other shop. The men at the shop are friendly, nice, professional...great customer service. The prices are affordable from any other shop.