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Derby Autobody

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4.8
(24 reviews)
Review highlights

"They did a good job, and I would go there again"

"They were very pleased with the quality of work."

"Did an excellent job on paint and body work."


Overview

Categories

Auto body shop

Website

N/A


Reviews (20)

May 07, 2024

Great price for the job! Car looks great!


Feb 07, 2024

Full autobody and paint work. Always great service!


Feb 07, 2024

Great work.. good communication and dealt with the insurance company so I didn't have to..


Feb 07, 2024

The Derby autobody does amazing Work


Feb 07, 2024

They did a good job, and I would go there again


Feb 07, 2023

Derbys auto is a great company. I used them last year when I was hit by an uninsured driver in Massachusetts. Jeff and Josh fixed my truck in a timely manner (meaning from when they received all the parts to when it was complete was timely, waiting for the parts to get there did take sometime but as Jeff will tell you he doesn't make the parts he only purchases them.) This is one of the hardest industries to own a business in because the insurance company's control everything about it. Treat these guys with respect or pretty soon no one will be around to do this stuff and you'll have the monopolizing dealerships to deal with instead.


Feb 07, 2023

Great honest service. I have used Derby on several occasions and was totally satisfied


Feb 07, 2023

I had some auto body damage from a hit and run accident, one of my friends recommended I go to derby auto to get my car fixed. Jeff was extremely helpful throughout the whole process, he works with insurance, he’s very prompt with replying to customers, and the staff is friendly. I will be going back to derby auto if I have any other car issues! Thank you!!


Feb 07, 2023

Very responsive And profesional.


Feb 07, 2022

I've had nothing but great service from Derby Auto. On more than one occasion he's used OEM parts even though the insurance company would only cover after market. Jeff always goes the extra mile to make sure the job is done right.


Feb 07, 2021

I had a rust spot around my wheel well area, previous owner rolled out the wheel wells making it look bubbly and ended up cracking the paint on my car. I just got my car back from here to fix that problem and it looks beautiful!! I couldn't believe it was the same piece that was cracked and rusted I swear I thought he replaced it, it looks so good!


Feb 07, 2021

My truck had been damaged twice in a parking garage and both times the work came back as good as new if not better and at reasonable prices as well.


Feb 07, 2020

Fantastic. I hit a deer and my car was severely damaged. Derby Auto fixed everything and you can’t even tell it ever happened. Great paint blending, everything lines up, the interior work was perfect as well. Very impressive talent, highly recommended!


Feb 07, 2020

Great work


Feb 07, 2020

I've brought my car here a couple of times to be fixed and have had great experiences and he goes above and beyond.


Feb 07, 2019

I had a lot of problems with my truck and I didn’t hear anything about my truck for at least 2 months. I had dropped of my truck at one place which is High Torque in Hudson NH and 3 weeks later my truck was was gone remind you I had already paid High Torque the deposit. Two months later my wife received a phone call from Derby’s Auto asking for another $3,977.00 and now I want to get my truck back and he was very mean and unprofessional to me when I called to see why he wants more money when I already paid. I got an email two days ago from the insurance company with paperwork with extra money he got to fix the truck and he forged my signature giving them permission to send the check!! And he didn’t even bother to call me and ask me for permission to start working on my truck and to get the check. I’m just letting everyone know these two places screwed me I don’t want anyone else to go through the same thing I did. This is a very stressful situation. -Luis Pacheco


Feb 07, 2019

Courteous, respectful, professional. Multi-generational. Convinced of his integrity and the quality of the work, I have returned several times, since. Jobs small and large. I've also recommended him to friends who live at considerable distance. They were very pleased with the quality of work. Summary -- very professional in manner and in deeds.


Feb 07, 2019

I will only go to Derby Autobody for bodywork done on my car. They work above and beyond for veteran’s and value their customers. They even communicate with the insurance agency if an appraisal is too low rather than putting the stress on you. Thanks again guys!


Feb 07, 2018

Brought my car in due to front end damage from a car accident. My car had a couple of issues with parts and such, but Jeff and his team were professional, gave me updates, and got the job done. The car is now fixed and looks great. Can't thank them enough.


Feb 07, 2017

Brought two cars here. Did an excellent job on paint and body work. Also saved allot of $$... 6 months later and another accident. Yet again derby suprises me with an amazing job on my fiat abarth. Looks better than before accident