CSAI Auto Service

Feb 05, 2025

The guys at CSAI never disappoint- Ryan and Gilbert are the best! They don’t ever try and up sell you on unneeded services and are upfront with pricing. They keep you updated on the progress of your car and are transparent about their recommendations. I’ve brought my here several times for routine/preventative maintenance and big repairs. Thank you guys for always being wonderful

Dec 06, 2024

Called a few days ago and spoke with Ryan. He gave me all the necessary information that I needed to complete my registration. Pass!!

Dec 06, 2024

Honest, competent and good communication! This shop has kept my 2002 honda accord going even with all the issues of a salvage title car and at over 201,000 miles that is no small feat! when a repair has failed they honor their warranty too, that is rare from small shops. Recently had to deal with a check engine light, they replaced my spark plugs and used engine clean kit to flush things and the issue was resolved. Bravo.

Dec 06, 2024

This place is small but very good. They save me the trouble of having to go to the dealer & the staff are very nice. Female friendly too! Ask for Ryan or Gilbert

Oct 06, 2024

Had my AC repaired and my front brake pads and rotors replaced in July. Cost me $1, 600. ac started blowing warm air again just a month later and my breaks started making a weird noise as well. I took it back in so they could reevaluate the AC and the brakes. they tried to charge me for a brake inspection when I just wanted them to check the work that they had just done. They also stated that there was a different leak in my AC unit than last time. Compressor was replaced a month ago but now they're saying that there was a leak in one of the lines. $1,000 later I now have my car back and I will never ever return to this place!!!!!! They show absolutely no compassion or take any responsibility for any work that they've previously done. Do not trust this place. It's all about the money.

Sep 06, 2024

What a great group of people to work with. Led by Jonathan along with Gilbert and Ryan. They are professional, clean and most of all competent, no short cuts....I will use again and highly recommend

Jul 06, 2024

Exceptional Service! My Fiat 500 was towed to CSAI. I wasn't able to accompany the tow driver. I Informed Ryan of my situation, he advised me to give the car key to the tow driver and he'd call when the car arrived which he did. He called in 2 day to inform me of the problem. Service was fast. My car was ready the next day and reasonable!

Jul 06, 2024

I returned on Monday, June 17, 2024 to CSAI as a repeat customer for a DMV smog inspection. I was able to make appointment and was in/out in about 40 minutes. I strongly recommend CSAI for their professionalism and customer service.

Apr 06, 2024

Ryan and staff did an excellent job on me Genesis in order for me to get a title. Arrived @ 10:00am, prompt action and I was out in less than 60 minutes. Professional attitude and customer service.

Mar 06, 2024

Great work always dependable and reliable very friendly great customer service

Mar 06, 2024

I took my Infiniti G35 to CSAI to to repair a major leak and some other issues. The completed repairs went just fine. My 2004 vehicle is running like it's brand new. CSAI did an excellent job in repairing my vehicle. CSAI has great customer service. Ryan did a great job in explaining the repair process and everything turned out fine just the way he said it would. I will continue to have my vehicles repaired at CSAI.. I highly recommend this automotive repair shop.

Mar 06, 2024

Lousy creeps! Front doors were both locked, with no one in the office either. Had to trudge thru automobiles sitting in drive way. And the guy that was in charge was impolite, rude and inconsiderate. The creep actually said to me, "What do you want"?! I was sent there by AAA to have a car battery tested that I bought from AAA. These bums are supposedly certified by AAA. The guy said, "we don't test batteries for them anymore". What? After all the time effort and personal risks to get here with the battery in the first place? I lugged the battery across town, WITHOUT a car! What, you don't service AAA batteries anymore?!! LIAR! Where were all those really nice people who go the 'extra mile' to help you??? A boat load of sheep dip, that is. What it really boils down to is; if AAA had done their job properly from the start, I never would've ended up at this dump at all and could have been spared the frustration and anguish too. I wouldn't recommend CSAI to change a roll of toilet paper. And folks there is a $50.00 service fee that is charged to have your AAA battery evaluated at these AAA authorized places. It was an expensive battery too, top of the line! They don't tell you that or write it on your receipt when you buy the battery from them. AAA are LIARS and DECEPTIVE CROOKS! And CSAI SUCKS!!!

Feb 06, 2024

A hidden gem! Found CSAI by accident and have used them for my smog checks ever since! They are knowledgeable, professional, great communication, and helpful. The waiting area is clean and they are reasonably priced. I needed a quick repair to pass my smog check, got it done, and we’re good as new.

Feb 06, 2024

All of the service is reasonable. The office clerk is really friendly and helpful, he is happy to answer any questions. The place is also clean and bright! The service is also really quick, we didn’t make an appointment, but they still do it in a day. After checking, they will send what is the problem with the picture, to let people know what makes the problem. The only thing which is not very good use is the phone call, I have no idea which to clicks.

Feb 06, 2024

Excellent service.

Feb 06, 2024

Gilbert and Ryan were knowledgeable, straightforward and thorough. Car was done as promised for a fair price. This auto repair shop is the real deal…highly recommend!!

Feb 06, 2024

Good SMOG certification classes, and good learning environment. As well as good Brake and Lamp inspection courses.

Feb 06, 2024

Great service: fast, reliable, communicative, honest, nice, affordable - all the above. This is our go to spot and will continue.

Feb 06, 2024

Ryan, Gilbert, and Evan have been awesome in helping with my car troubles. Been going here for years, and while my car may be their "problem child" they don't treat me like one! Thank you guys!!!

Feb 06, 2024

These guy's tried to take advantage of my friend when she took her car there, price gauging like crazy bcuz her car was already there after breaking down right around the corner. Ryan, said he was the manager and did not want to even wiggle or negotiate on the price as $1500 to change a bad alternator was a good price. Luckily we found another shop and was able to save $600. Don't go here if you're wanting to get a good deal and expect good service.

Feb 06, 2024

This establishment is one that you can wholeheartedly depend on for accuracy, honesty, and dependability. I’ve been coming here for years and will continue.

Feb 06, 2024

We first took our BMW to the mechanic we've depended upon for 20 years and after paying the fee and leaving with the problem unsolved, we found CSAI Auto Service. They are mechanics who are more experienced in the specific issue our car required for repair. Ryan, at CSAI AUTO SERVICE has been so great to work with. He and the shop are very knowledgeable, professional, accessible and helpful. They diagnosed the issue quickly and replaced the computer in a timely fashion. I've never seen a mechanics shop so clean and orderly, which, I believe, is one of the factors of their success. Good job, guys! Thanks for giving our car a new lease on life.

Feb 06, 2024

great mechanic after having some bad luck with another mechanic in the area, super informative and great work , been doing oil changes and changed brakes with them no complaints

Feb 06, 2024

1/17/2024 Excellent Service...AS USUAL! I have been going there for years and in fact, just recommended it to a very good friend of mine. I talked about the owners Patricia and Johnathan, as well as the professional staff Gilbert and Ryan so much that she remembered and just asked me for their number. I live in another city with many service stations but drive quite a long way to CASI Auto because I trust them. For a female, that's saying a lot. The staff communicates with you so there are no surprises. The facility is always clean and comfortable, and I never feel that I'm being cheated. I ask a lot of questions; therefore, I may not be the easiest customer to deal with, but they have never been rude or disrespectful to me.

Feb 06, 2024

1500 to replace the alternator and didn't fix the cause of the alternator going bad. Hasn't even been 30 days and the problem is coming back. They are scammers charging the most for the bare minimum.

Feb 06, 2024

Always go to CSAI for service - excellent service and staff. Ryan and Gilbert are very special - always helpful in scheduling appointments and ensuring timely repairs, plus factor is both are caring, kind and treat clients like family. Patricia and Jonathan are great to interact with too

Feb 06, 2024

Excellent service with very helpful, professional staff. We were very satisfied with the quality of the work, timeliness, and pricing. We have a very safe, reliable car once again. Highly recommend CSAI.

Feb 06, 2024

Great group of professional mechanics. They didn’t hit us with additional fees and walked us through reach step of the process m, what more can you ask for.

Feb 06, 2024

Great staff and friendly service!

Feb 06, 2024

I had CSAI do my smog check today. The price was very reasonable. I waited in the office and did some work on my laptop. Nice and air conditioned. Receptionist was super duper nice. Really great customer service. I had even forgotten my DMV smog check paperwork and they took care of everything no prob. The info was sent to the DMV electronically and I'm all good to go.

Feb 06, 2024

It was great

Feb 06, 2024

Quick, communicative, professional, and they do a great job!

Feb 06, 2024

Ryan up front and the service technicians in the back are all top-notch. Everything was done With integrity and professionalism. I have taken my car in several times and have been completely satisfied every time.

Feb 06, 2024

Scammers charging to much and not doing a complete job . Wouldn't recommend taking ur car here

Feb 06, 2024

There are plenty of auto repair service stations near my home but I gladly drive the extra 30 minutes to have my vehicle serviced at CSAI Smog & Auto Repair. The owners Patricia and Johnathan are honest, professional, courteous, and care about their customers. The prices are reasonable and I know that as a single woman I am not going to be taken advantage of. They always do an excellent job and they do not charge for unnecessary work. I feel comfortable bringing my vehicle here. The place is clean, they have up to date technology, and actually send you photo's of your vehicle repairs. Quite impressive!

Feb 06, 2024

This is a fantastic place to take your car. They even offer automotive training. Their service is top-notch. I’ve been going to them for years and they’ve kept our cars running in excellent shape. And very friendly. And now they’ve opened a second location where they do smog checks. Such good people. And just as importantly, they treat my wife with the same care and respect that they treat me. Never condescending. Never “man-splaining.” 100% honest.

Feb 06, 2024

Went for a smog check, they take your money and fail you for no reason.