Crossgates Firestone

Oct 06, 2024

Always take my truck here. Honest mechanics. Good prices. Purchased tires here and get free rotation and balancing when I get my oil changed.

Sep 06, 2024

The technician added air to my tire.

Jul 06, 2024

Friday morning I was about to leave on a camping trip when I noticed a problem with one of my tires. I brought my tire to Crossgates Firestone and within ten minutes they repaired my tire and had me out the door. I understand my problem was an inexpensive repair and would disrupt the flow of business so I was pleasantly surprised at the speed my repair was addressed and resolved. These guys understand what great service is. I highly recommend. Thanks again guys for great service!

Jul 06, 2024

The Firestone family on Military Road has a professional staff, always keeping you informed, their prices are reasonable. My family and I have been going to this Firestone for years, and we are extremely satisfied with their services. I'm a retired veteran of the United States Army, and most of the time, they can add a discount depending on the service. If you have to wait for your vehicle, they have free coffee, a snack and beverage machine, and a rest room.I I recommend this Firestone to everyone. Job well done, Firestone!

Apr 06, 2024

Mike and all employees were super friendly and the atmosphere of the shop was very welcoming. I really appreciate the calm and friendly environment when waiting at a car shop for repairs or maintenance We got our car taken care of in a timely manner, and updates were provided throughout our time there.

Mar 06, 2024

One of the staff members was really busy but he was able to flex his time to quickly check my tires out to make sure there was no nail in one of the tires. Excellent service member!

Feb 06, 2024

Don't bring vehicle to these Greedy People they will charge money just to tell you they wont work on your vehicle and can't get vehicle back unless you pay

Feb 06, 2024

Great service and dair pricing. Highly recommended

Feb 06, 2024

I was greeted as soon as I walked in & DJ walked out to my car & showed me I needed tires & wiper blades too, even told me about a Rebate on 4 tires. He also said I was getting close to needing a brake tag too. Love ❤️ this guy. He made my experience 5 stars !

Feb 06, 2024

I've been a customer of this location for over a decade. Great people, great service, and they are always honest. The customer service here is top-notch. I highly recommend this shop for any vehicle maintenance, tires, and oil changes.

Feb 06, 2024

Staff is great. Trustworthy people.

Feb 06, 2024

There is a reason that I always come here. Friendly, honest and affordable. Customer service that is unmatched anywhere else. They go above and beyond.

Feb 06, 2023

Got the information I needed and look forward to being serviced soon.

Feb 06, 2023

Great, fast service. I didn't like that they charged $30 to patch a tire. At most places it's complimentary.

Feb 06, 2023

I love Crossgates Firestone. They are friendly, customer service orientated and do a great job. They have always been there when i have a bad battery, need tires, etc. I trust them and see why they are so busy. Give them a try... they are awesome

Feb 06, 2023

If you don't take appointments like it says you do on the website then change it!!!!!

Feb 06, 2023

Reasonably priced. Staff is perfectly skilled. Factually advised and professionally repaired.

Feb 06, 2023

They are generally pretty good. A little pricey on mechanic work. Not so sure on tires.

Feb 06, 2023

Tina and Greg( I think his namee was greg) very professional , knowledgeable , Understanding, honest, Courteous .as soon as the vehicle was hoisted they showed me what needed to be done. No upchanging or trying to get me to get unnecessary parts . Just good Ole fashion honesty.

Feb 06, 2023

Took my suburban in to check wheel baerings and A/c . They worked on a/c afew months pryior . Was told that wasnt the same compressor they worked on before. When told it is the some one .was made to feel i was lieing. They couldnt ot wouldntfix a/c . Very disappointed and will take my business elsewhere.

Feb 06, 2023

Went in for Inspection sticker - Quick - friendly service.

Feb 06, 2023

Woke up this morning with a flat tire. Went here for 7am, which is when they open. They took me in right away and advised that I needed a new tire, which I kinda thought it would. I was out the door within 40 minutes. Got quick service with a fair price. I have been here before and they do not try and up sell you stuff. Good job!

Feb 06, 2022

DJ is always helpful and polite

Feb 06, 2022

Mike is very very helpful and knowledgeable. This place has always done me right and the people are great.

Feb 06, 2022

They have been servicing our cars for years and always do a great job. Mike, Keith, DJ, and all their crew are great!

Feb 06, 2022

What friendly and helpful services they provide. Mike, Tina and the rest of the staff go out of their way to help me solve my auto issue s and questions. Thanks guys.