Costco Tires Duluth MN

Jan 30, 2025

Jeremiah at the counter in one of the best customer service workers I’ve ever met!! Give him a raise!!!

Jan 06, 2025

Just got tires rotated and balanced and 20 minutes into the drive our car is shaking a lot. We pull over to check the tires and the nuts were almost coming off. They only finger tightened it. We have kids in the car and that dangerous! Please just do better at keeping the community safer.

Dec 06, 2024

IT'S NOT WORTH THE SAVINGS. They ruined 12/20 of my lugnuts and ruined the thread of one of my inserts so a new lugnut couldn't even be placed and I had to replace the whole hub. THEY DIDN'T EVEN TELL ME. They left a lugnut out entirely on each back tire and threw the missing bolts in my back seat so I didn't notice right away. The wheels weren't mounted all the way and I had to have them fully remounted. By the way this horrendous job took over THREE HOURS and I had an appointment that I arrived on time for. Just no, absolutely do not go here. I spent more money repairing my car than I saved on the tires.

Oct 06, 2024

DO NOT GO HERE! On 7/28/2024, I had a flat and the only place open at that day/time was Costco Tire Center. Originally went in to just get the flat replaced but then was told it’d be safer to have 2 new rear tires instead of the 1 tire. Totally understandable. However a couple weeks ago, my tire almost CAME COMPLETELY OFF while driving. Since getting it changed, I checked it MORE THAN 10 times to make sure my lugnuts weren’t loose and that my tires were both safe. My rim for my truck is completely ruined now and Costco says it’s not their fault. However, I had Walmart replace my 2 front tires LAST SUMMER, and those are still as tight as they were when I got the job done. DO NOT GO TO THIS TIRE CENTER UNLESS YOU WANT TO BE AT RISK OF GETTING IN AN ACCIDENT. Pics provided below. Thanks

Oct 06, 2024

I had needed new tires, went to the tire center and ordered new tires. They took at week to come in. I scheduled the install. I made the appointment and in the middle of the install they called me and told me that they couldn’t install the tires because they couldn’t lift the vehicle. It’s a little rusty but all the other shops have put it on the lift just fine. It is Minnesota, so there is going to be salt rust. I have done work on it myself and was able to jack it up perfectly fine. I told them since they can’t install them and since I would have to take it to another shop to get it installed I would be charged for it. I asked for a partial refund to compensate for the additional charge I would be forced to pay going somewhere else for their lack of ability to install my tires. The said “you probably will get charged but we won’t give you a partial refund”. They said “we can refund you and you can go somewhere else”. They also said I “could bring my car home, put it on blocks, find a ride back into town, get my tires put on my wheels and then bring them home to install them myself.” What a joke. The manager was rude, the tech installing my tires, she didn’t know what she was doing and the other techs were of no help at all.. I took it to another shop to get them installed the next day and they did it just fine. If you have a brand new car they will work on it but any other vehicle they struggle. 0/10 do not recommend bringing your vehicle there. If I could give zero stars I would.

Mar 06, 2024

Workers are nice enough but their communication skills could use a lot of work. I waited an hour and 45 minutes for a tire rotation… They didn’t call and told me to been sitting there for a while after I checked about 15 minutes prior

Feb 06, 2024

Extremely rude person working the main desk. People get frustrated but no reason to be rude.

Feb 06, 2024

They include balance and the rotation when you purchase the tires. Awesome! But it takes a SOLID 90-120min to do it of not more. It's ridiculous!

Feb 06, 2023

Air is available! Located in the parking lot across from shop when the store is open. Bought my snow tires here and filled with Nitrogen. Haven't had a single problem and swapped them out with my summers. Looking forward to another set when my summers go. No better place on the range to get tires.

Feb 06, 2023

Tire shop manager ver helpful with me selecting new tires.

Feb 06, 2022

Best in the business!!

Feb 06, 2022

Great service and great prices! Thank you Team Tire Duluth!!