Convoy Auto Repair
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Review highlights
"Very friendly service - easy to book appointment and get information. I appreciate my interaction and repairs. I know if I have an issue or question, I can call them. Tha …"
"Fantastic service, friendly staff and got me on my way with no charge."
"For example, BMW authentic coolant is around 30$ per gallon."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto tune up service
Directions
3909 Convoy St
San Diego, CA, 92111
Phone number
Call: (858) 560-9131Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:00 PM
Tuesday
7:30 AM - 5:00 PM
Wednesday
7:30 AM - 5:00 PM
Thursday
7:30 AM - 5:00 PM
Friday
7:30 AM - 5:00 PM
Saturday
Closed
Description
Convoy Auto Repair is a family owned and operated car auto service center in San Diego. We have been providing dependable, honest, and thorough car repair to families for 50 years. We are proud to be part of the San Diego, Kearny Mesa, Clairemont, Serra Mesa, Tierrasanta, Mission Valley, and Linda Vista communities. For 50 years, we have been servicing and repairing domestic, foreign, and hybrid vehicles. Over time, we have been fortunate enough to develop such lasting, trusting relationships with our clients. Our team has seen second and third generations of families pass through our doors. We truly care about our customers and the services we provide to them. Why? We love what we do.
Services
Reviews (36)
Feb 03, 2025
Spent over 1k to fix the noise in my car caused by wheel bearing, I was told it was fixed but I was still hearing noise. Went back and was told to change my tires first. There's no way the tire is the cause of such noise. Had to take it somewhere else to get it fixed. PS: I still drive it with the bad threaded tires pending when I'm able to change it and there's NO noise. So it's not the tires! I paid for it to be fixed, not just only for diagnosis!! The other place I took it to didn't even mention anything about my tires causing the noise.
Feb 02, 2025
Convoy Auto Repair provides top-notch service with honest and skilled mechanics. They diagnose issues accurately, offer fair pricing, and complete repairs efficiently. The staff is friendly and communicative, ensuring a smooth and stress free experience.
Jan 31, 2025
I have shared several reports in the last two years about the great service I have received from Convoy Auto Repair keeping my 2005 Honda Accord 6 speed stick shift running great. They did it again this week, finishing important maintenance work they recommended several months ago. (I finally got around to taking my car in yesterday at noon, and the work was completed by the end of the today. Way to go Convoy!)
Jan 31, 2025
STAY AWAY! RIP-OFF ARTISTS - This is the nightmare you always worry about when looking for a good mechanic. I had my car towed in and diagnosed, which they charged $160 for. They found that the fuel pump and module had gone bad. I love my car and give it the best service and parts. I liked Convoy's professional demeanor on the phone, and I was in a jam with time, so I went forward. OMG, I will never trust a mechanic without vetting them again. They charged me $928 for a part I cannot find costing over $300. I have heard about upcharging for parts, but over 300% markup? IT IS ABSOLUTELY DISGUSTING AND A SCAM. Their labor rates are higher than dealership rates. My bill made me want to vomit. I feel completely ripped off. I called them, and all they can say is that they have a warranty. They should be ashamed of themselves.
Jan 17, 2025
Great service, transparent with pricing and polite.
Jan 17, 2025
This shop is organized and professional, with zero BS. Will be returning!
Jan 17, 2025
You guys rock! You got our van back to us in better shape than it was! Thank you!
Jan 10, 2025
I arrived early and was welcomed, so I left early and made it to an unexpected appointment!
Jan 07, 2025
Clean facility, courteous mechanics and they did a well maintenance on my vehicle with great prices and recommendations.
Jan 07, 2025
Fantastic service very professional
Jan 07, 2025
Great customer service! Got my car in and out quick!
Jan 07, 2025
Great customer service. Very thorough with reasonable prices. I would recommend giving them a try for your vehicle needs!
Jan 07, 2025
I had a very pleasant experience at convoy auto repair . Diagnosed and fixed my auto in no time . Very upfront and less costly than the dealer . I would recommend them to anyone and will use them in the future if and when my auto needs repairs .
Jan 07, 2025
Needed a alternator replaced and they worked with the price and gave me a good deal
Jan 07, 2025
Very friendly service - easy to book appointment and get information. I appreciate my interaction and repairs. I know if I have an issue or question, I can call them. Thank you Joe, my mechanic and the staff.
Jan 07, 2025
Very professional and trustworthy. For all the problems I've had with my ram van, every time these great group of people fix it fast and not expensive. I wouldn't take any vehicle to anyone else. I can't say enough great things. Especially Joe, thank you.
Dec 07, 2024
Excellent service . Great group of guys
Dec 07, 2024
Great place — clean, efficient garage, knowledgeable and friendly staff, tons of data provided about needed repairs, done in one day, and at reasonable prices.
Dec 07, 2024
I had a great experience at Convoy Auto Repair. They were really nice, helpful, and professional. They worked with my schedule and did great work! Would definitely recommend them.
Dec 07, 2024
I was disappointed when I picked up my car & found the gas gauge dangerously empty. I’m 80 years old & running out of gas could be catastrophic. Also the counter guy said they filled my window washer jug. And it was bone dry when I tried to use the next day.
Dec 07, 2024
I was seen immediately by a service rep. He was very helpful, courteous with Avery pleasant personality. He look at the problem in my car, told me I had the the air heat settings in the wrong place. Pu them right. No charge and I was off and running. Thank you Convoy Auto Repair!
Dec 07, 2024
Jim has great customer sevice skills, along with quick repair updates. They identified my car's issue right away and were able to fix it the next day. I highly recommend it to people who are looking for the right mechanic shop.
Dec 07, 2024
Quick service and turnaround - communicative as well and transparent Will see in the long term if they fixed the problem (stinky AC) but I do appreciate them being able to see me same day and address the issue just as quickly. Shops nowadays are always keeping cars overnight for some reason and never communicate why, but convoy auto repair was very communicative. I didn’t have to call once to find out what was going on or what the wait was all about. Price is what I expected it to be - which means it could’ve been more expensive than other places, but since it was within the range I told myself I was willing to pay I didn’t do any work to shop around so I consider it a convenience fee if I did over pay. Also nice guys at the shop.
Dec 07, 2024
Reliable mechanic. Easy to communicate with. I work during the day and greatly appreciate being able to email them. I feel they did good work on my car.
Dec 07, 2024
This is the 1st year Stanta has used Convoy Automative! The reason is due to Rudolf’s failure to have an extended warranty and he is getting a little older. My KIA Soul is a great piece of equipment but local dealerships suck on warranty/service. Santa found Convoy in 2009 and has been totally satisfied with David’s crew every since🙏
Dec 07, 2024
This was my first time coming to Convoy Auto Repair! I received fantastic service on my car—with very fair prices—and excellent customer service with Joe! Joe was so helpful and kind! I will definitely be back if my little Prius needs a little tlc in the future! Thank you!
Dec 07, 2024
Took it in for maintenance/service as my daughter is taking it to Colorado for school. One mention to Convoy Auto regarding a noise led them to diagnose (tire balance/alignment) that the vehicles rear axle was bent in a previous (non disclosed) accident. I think most repair facilities might have just charged me for the alignment and never found the root cause. Thank you!
Dec 07, 2024
Top notch service! Our go to for all of our vehicles, great mechanics and staff. Highly recommended.
Dec 07, 2024
Very professional and courteous. If I have any vehicle issues in the future I will be coming back here.
Dec 07, 2024
Well done. Great work I will be back and recommend to everyone convoy suto
Nov 07, 2024
Great customer care and honest attention to detail. These guys do all they can to make things right!
Nov 07, 2024
Convoy Auto repair service was great on my oil and spark plug change. Their prices were fair and upfront.
Nov 07, 2024
I have using Covoy Auto Repair for many years and have always pleased with their work.
Nov 07, 2024
Joe was super friendly, helpful and fast!! Will continue to bring our cars here for any future mechanical needs.
Nov 07, 2024
Took my 2009 Civic in for AC repair. My inspection results were ready within a few hours and the repairs were done in less than a day. The inspection reports were sent online, so I was able to review before the mechanic called me to discuss the findings. Overall, a great experience and I'd recommend them!
Nov 07, 2024
convoy Auto Repair provides excellent communications, with a detailed list of their work to be performed and recommendations of work that can wait for another day.