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Complete Auto Center Pro

5

4

3

2

1

4.8
(257 reviews)
Review highlights

"Got me in same day even being short staffed. The owner is a very hard worker and very reasonable on price. Highly recommend."

"Great owner....no problems...great work and assistance...would return for service"

"This company provided the best car service I’ve ever received!"


Overview

Categories

Auto repair shop, Brake shop, Oil change service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

Auto Repair Services You Can Count On! At Complete Auto Center Pro our priority is our customers. For years our elite team of mechanics have provided outstanding service that has earned us a reputation as Waterford's #1 destination for complete auto repair. We take pride in the wide range of auto repair work that we provide. Every day customers walk into our shop in need of many different services and every day our versatile team of mechanics meets their needs. Whether it's the exhaust, transmission, brakes, tires, engine, fuel system, air conditioning, coolant system, or radiator you can count on Complete Auto Center Pro to get the job done right at an affordable price and in a timely manner.


Reviews (39)

Jan 24, 2025

Great service. Great customer service. Very professional and welcoming.


Jan 07, 2025

Great experience! Able to get in same day, no sales pitches and fast turnaround. Highly recommend


Jan 07, 2025

I highly recommend Complete Auto Center Pro. They were able to get my car in right away, they were upfront and honest about the needed repairs, and they were very friendly!


Dec 07, 2024

Help my buddy out with a flat tire, fast and reliable, Nice people go get ur help here


Dec 07, 2024

I had a car that was out of commission, one auto place couldn’t tell me what was wrong but the guys here did! Even though the result of what was wrong with the car wasn’t what I had hoped, these guys went out of their way to assist me throughout the entire process of me looking for a new vehicle, holding my old car free of charge until then! John was as kind and respectful as can be and if you guys ever need something fixed or looked at, the guys here are who I recommend!


Dec 07, 2024

Very humble and outright people recommend getting ur vehicle fixed up here, helped me when I was in a jam 🙏


Nov 07, 2024

Honest with high integrity. I bet it's because they are family owned. Wish I could give them 6 stars.


Nov 07, 2024

I believe Complete Auto Center Pro was not completely honest with me. They originally told me I needed a rear wheel bearing replaced and they gave me a high estimate to fix it. I had decided to check with another shop because they quoted me a much lower price and I wanted another opinion. Complete Auto Care Center Pro charged me a $40 estimate fee which is not stated anywhere. When I asked them for a detailed receipt on which rear wheel bearing was bad they just wrote in both rear wheel bearings were bad. They also said the original quote was to have both rear wheel bearings replaced even though I was told just One was needed at the time. Also, it says One on the slip of paper I received from them. After I inquired about it again, he said the price would of included both wheel bearings. I then thought that was more reasonable. But, he then refused to do the work if I wanted him to do it. He obviously was not really going to replace 2 wheel bearings. I took the car to another shop and they confirmed I only needed One wheel bearing and it is driving much better now. Honestly and integrity is important. I would not recommend Compete Auto Care Pro to anyone!


Nov 07, 2024

I came in to get looking to get my brakes. They gave me a great quote and they have great prices. Definitely will come back! Monty


Nov 07, 2024

I need my ignition coil and spark plugs replaced. Louie and his mechanics had me all fixed and ready to go in no time. I had to wait for it to be finished and Louie had the cutest dog who kept me company. Honest men, did not try to upsell me or tell me more was wrong. I’ve been to several places in the area and this one exceeded my expectations by far. Thanks again!


Oct 07, 2024

Lou and his team are the best. Lou has been my family's mechanic for nearly 20 years. Honest, affordable and always delivers the repairs on time when he says they'll be complete. I never have had anything go wrong after my car has been serviced. Highly recommended.


Oct 07, 2024

Super experience here. Fast excellent work. Great mechanics. You can’t go wrong coming here. Came in again for service and just like before the service was great and fast


Oct 07, 2024

The crew of mechanics take pride in doing a job well done. Excellent service and if I have a problem I'm there!! Thanks gentlemen for keeping me safe and on the road. 💯


Oct 07, 2024

This was my first time at this auto shop... definitely will be back. Took care of my vehicle in a quick and affordable manner. John was awesome and very helpful throughout the process. Thank you!


Sep 07, 2024

Amazing customer service, goes above and beyond for their customers.


Sep 07, 2024

Great people :)


Sep 07, 2024

My new mechanic! My vehicle was diagnosed and ready for pickup within 24hours. Louie is knowledgeable, honest, and efficient.


Sep 07, 2024

Our family has used Complete Auto Center several times. The last was when I brought my 16 year old boys new vehicle in for an inspection prior to buying it. Louie checked out the car and he told me exactly what I needed to do to make sure it was safe and in great running shape for my son to drive. I purchased the car and brought it into the shop, within one day the car was safely on the road. They even sent me photos of the old parts versus the new parts . I have one happy son and I'm one happy mom. The staff is always professional and the prices are reasonable. We have always been happy with the great service by Louie and his staff at Complete Auto Center.🌞


Aug 07, 2024

Always a great experience. I had my breaks done and 2 new tires. Very affordable and everyone is very friendly. Lou and his crew are the best. I will definitely be back for my oil change. thanks again.


Jul 07, 2024

Always super kind and get the job done pretty quickly.


Jul 07, 2024

I was just down the road when something punctured a hole in my tire. I quickly drove to them to see if they could fix my tire. They fixed it right away, free of charge. Thank you so much!


Jul 07, 2024

Once again I took my Saab for some repairs here. And once again they were great!Larry the mechanic went above and beyond to make sure my car got fixed. Not only that, the part I bought for him to put on wasn't the problem and also saved me money by realizing that wasn't the problem. When I went to pick up my car, he also came out and showed me what he fixed and explained everything with ease so I could understand everything he was saying. John also was a very calming person who when called me a was courteous, understanding and attentive while answering all my questions. Very cool knowledgeable people and reasonably priced. Thanks again!


Jun 07, 2024

Best service ever


Jun 07, 2024

DO NOT GO THERE!! I did and was charged $420.00 for a temp sensor that lasted 6 miles! Went back the next day with the exact same issue. Told me I needed a thermostat and quoted me $540.00!! Told Louie no way!! Went to MoTec and had it done for $215.00. Update to Owners Response …….. My car has only 60,500 miles. It’s been well kept and maintained. It wasn’t days later. It was the same day after paying over $400.00.


Jun 07, 2024

I came in with a really weird noise I didn't know how to diagnose myself, and Jon and Mark helped me out right away. Great guys, didn't try to rip me off or upsell me. If I ever have another issue, I'll be coming straight back here!


Jun 07, 2024

I was on a time crunch, they were very nice and explained what is going on with my ac. They did a temp fix until I can go back. I feel work other mechanics they were taking advantage of me but didn't feel that way with Complete Auto. My engine light is on as well, wasn't able to get too much info on that but again that was because I was in somewhat of a rush. For now I will be going back to get my ac fixed and see what is going on and why my engine light is on. I will update once I get that completed.


Jun 07, 2024

I wish i could give this place a 10 star Rating they do such good flawless work I come to them with all my worries about my vehicle if you are looking for a amazing trustworthy shop to fix your car I highly recommend this place you will not be disappointed


Jun 07, 2024

Louie fixed me up right super fast. I’m so happy to have found a neighborhood mechanic. I will be back for sure!


Jun 07, 2024

This is a little delayed, but I received help for my Hyundai through this shop. The people are efficient, friendly and great service! Tires rotated, rotors and brake pads replaced at a reasonable price per what was found. Thank you all so much again for your service and assistance! I really appreciated it!!


May 07, 2024

I had an issue with my wife's Honda Odyssey and her air conditioning not working properly. Upon doing some research, I came across Louie and his team. From the beginning, Louie was very honest and straightforward with me. He lifted the vehicle and showed the leaks in the lines. He also warned there may be an issue with the rear evaporator. We agreed on a fair price, and parts arrived the next day. After working on the vehicle, Louie informed me that the evaporator didn't need changing, saving me several hundred dollars. The honesty and integrity shown by Louie and his team is something rarely seen nowadays. I will be taking all my vehicles for service to Louie from now on. Louie and team are professional, courteous, great to work with, and just overall good human beings. Thank you so much Louie and team!


Apr 07, 2024

Absolutely EXCELLENT, 100 percent recommend taking your vehicle here. I am blown away by the customer service and quality of this business! Thank you Louie, you have set the standard exceptionally high.


Apr 07, 2024

Best service I’ve received in the past 10 years, the owner was very helpful and had everything resolved within 30 minutes. I definitely recommend this place and I see why the reviews are so good.


Apr 07, 2024

First time using Complete Auto and will definitely return as needed. Fast and honest. Highly recommend them.


Apr 07, 2024

Wouldn’t trust any other place with my car! The best! I drive out of my way to bring my car here! They are fast, efficient, and honest!


Mar 07, 2024

Great place to go get your oil changed! Everyone was friendly and they were honest about what my car needed. I will defintely be back and I will defintely recommend this shop to my friends and family!


Mar 07, 2024

I’m so glad that I found this shop! Louie is awesome! My car and my girlfriends car broke down at the same time and he was able to get us in right away. They were super quick and very reasonable on prices. Louie was very nice and knowledgeable and explained everything to us so well! We will not be taking our cars anywhere else from now on! And of course we love the best shop dog, Luciano


Mar 07, 2024

This spot is a hidden gem in waterford for great service! The owner is such a great guy, and so helpful! The mechanics were able to diagnose my car and get it running back on the road in record time.👌 Thanks again guys!


Feb 07, 2024

Fair and honest shop. I keep my cars for a long time and it's nice to have a shop you can trust. At my most recent visit they could have easily done a more expensive repair, but they recommended something smaller. They took the time to walk me through the options and answered all my questions. Highly recommend. Fast and friendly service!


Feb 07, 2024

Louie was extremely helpful explained every step of the process even going as far as to have me come into the shop so he could go over the issues with me in person. I felt very well taken care of.