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Combs Collision & Body Shops

5

4

3

2

1

4.5
(110 reviews)
Review highlights

"… adjustor was very nice and caring about the issue. Gave me honest advice and made everything swift with insurance. Felt very safe here and would give them further …"

"Great quality, service and great people to work with."

"Great customer service all around as i felt valued and that i was in good hands."


Overview

Categories

Auto body shop, Auto dent removal service, Auto painting

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

Closed


Description

FAMILY-OWNED The auto body repair industry has undergone a major shift in the past decade. Giant corporations continue to buy local repair shops. We are family-owned and operated since 1987. Our efforts fuel the Columbus economy. EASY & SAFE You can send the info and pictures of the damage using our no-contact, online estimate form. Once your vehicle is here, use the “check repair status” link in our website menu. PROVEN Read a live feed of customer reviews from Google and Carwise (an industry authority). We are A-rated on Angie’s List. CAPABLE Our techs are iCar degreed. Newer vehicles can have 170+ computers on-board and major collisions don’t just involve auto body panels.


Reviews (34)

Feb 03, 2025

Excellent work and great, friendly staff! My car looks as good as ever. Thank you!


Oct 07, 2024

Combs might be the best mechanic I’ve ever worked with. Their staff is beyond friendly and they were very communicative with me during the repairs. Highly recommend.


Jun 07, 2024

I love this place, they treated me right and did a great job. The entire experience was well done My first interactions with them in person, was when I dropped my car for repair. I figured I could walk home in an hour or two, and when we were finished and I started walking away they asked is no one picking you up? When I said no, they insisted on driving me home. Very glad they did, it started to rain and it would have been horrible. They replaced the front bumper and side panel on my Buick enclave. They found damage that I had missed, and it looked new when they were finished. They talked me through how to fix an unrelated problem and how to get the part. A kindness indeed. On another occasion, I had a light out in the interior gear shift console that three places declined to repair because it was so difficult to get in and replace the bulb (and they could not believe I was willing to pay to have it done). On a whim, I asked them if they thought they could do it. Their response was yeah we got a guy. That light had been out for 18 months. it is so nice after all this time to finally have a working light in my gear shift lever in the console. I happily paid them. When a side mirror was damaged, I simply called them. They fixed it for less than the dealer charged my dad for the same car model and repair. Just go there. They are amazing. Shout out to the man who drove me home, I'm ashamed to admit that I do not remember your name, but you have had a very interesting life I really enjoyed meeting you. I did not bother with pictures of the car because the repairs just looked new... They have always treated me extremely well.


Jun 07, 2024

Not all heroes wear capes! Brent at Combs Collision was incredibly helpful. He took the time to thoroughly explain what my options were for my fix, and offered to try to fix the problem in a way that would not require a new part. His solution worked beautifully, and he wound up saving me lots of time, stress and money. He was exceptionally helpful and did the work with a smile. It’s rare to get such great customer service these days, and it was such a wonderful experience that I will gladly tell anyone I know who needs body work on their vehicle that Combs Collision in Dublin is the place to go!


May 07, 2024

Just picked up my Lincoln and it’s GREAT! Looks brand new. Staff is very professional and go above & beyond with detail. I am so pleased. I chose Combs Collision in Dublin after reviewing multiple body shops and I made the perfect choice. Thanks


Feb 07, 2024

5 stars for Combs Collision! Thanks Brent, Diane and the Combs team) for fixing my truck and helping me thru the process. My truck looks great! If I ever need anything in the future I will surely reach out to Combs Collision. Great job team!


Feb 07, 2024

Amaze Balls! Fantastic Biz


Feb 07, 2024

Great job with repairs and did more than expected. Nice people too.


Feb 07, 2024

Great work, done in a timely manner, nice staff. Definitely recommend.


Feb 07, 2024

Highly recommend! Great staff and even better service. 7/5 stars! Thank you for your work!


Feb 07, 2024

I wouldn’t have needed to leave a review seeing I did not have any work done by them, but just for the sake of letting others know before they take their car here. I had a dent in my door and fender and initially wanted the whole fender replaced which is what they quoted me for. Brent offered me the option beforehand to just get the dent out and buff/paint over the scratches. I declined at first. But after looking over the estimate later the same morning, I called back to get a quote over the phone for just pulling the dent out. Brent flat out lied to me and said that it would cost MORE for them to only get the dent out. How does that cost more when I’m not getting a whole piece of my car replaced for $2,600 that he quoted me? Glad I dodged this place with my business!


Feb 07, 2024

If I could give this shop 10 stars I would. Diane and Brent are absolutely wonderful. They were very diligent in finding what the problem was with my vehicle and literally did whatever they could to fix it and did just that. I recommend this shop!!!


Feb 07, 2024

Love these guys. Unfortunately I know them well (driving daughters) but they always do great work and treat you like family when you go in for service.


Feb 07, 2024

Took in my 2016 Civic to get some estimates done after a accident and the staff and my adjustor was very nice and caring about the issue. Gave me honest advice and made everything swift with insurance. Felt very safe here and would give them further business in the future!


Feb 07, 2024

Very good service. Fast and efficient!


Feb 07, 2024

We have had good experiences in the past so when someone hit our car we went to Combs for an estimate. We got an estimate and filed a claim. When the insurance company(Erie Insurance) asked for the estimate, Combs changed it to be $1400 less. The owner, Brent Morris, didn't write a new one, he changed the original. He was pretty honest about it. He says he is a Direct Repair shop for Erie Insurance and gives them deals and can only charge them so much. So $4000 for Combs Collision & Body Shop to fix my car for me, but for Erie Insurance to pay out, Combs Collision & Body Shop thinks it should cost $2500. doesn't seem right to me.


Feb 07, 2023

Absolutely stellar service, my vehicle was severely damaged and they fixed it beautifully. Shocklngly enough it drives better now than it ever had. They were not only timely but kept me informed through the entire process, Brent and Diane were so kind I can’t say enough great things, I hope they receive the accolades they deserve ! If I ever have any foreseeable damage or need any work I will be back and I would recommend them to anyone and everyone thank you combs collision !


Feb 07, 2023

I called to schedule an estimate for my front bumper which had pulled away from the quarter panels on both sides. They are pretty booked so it would be a while. When I explained what it was & the urgency (wanting to take the car on the interstate) the receptionist said to bring it in that day & at least someone can take a glance to see if it would be something they could schedule sooner. When I got there, Brent came right out & took a look. Although quite busy, he said he thinks he could fix it quickly - went to the shop, got a few tools, & fixed it in 10 minutes! And for a VERY reasonable price. I appreciate the flexibility they demonstrated from the front office to the expert at repairs. Thank you!


Feb 07, 2023

I had to schedule an appointment and they're busy enough that it took 4 weeks from inspection to getting it in for repair. However, their professionalism and service are top notch. They coordinated with the insurance company and the rental car company to make it easy for me. Their inspection was accepted by insurance without any additional work on my part. Once they had the vehicle they kept me informed. Best of all the repairs and paint matching looks great. If you can endure a little waiting, the results are worth it.


Feb 07, 2023

I was driving back from the store and knew today was the day I had to address the scuff, created by my friend of course, on the front passenger side of my car. With how busy body shops have been lately, I fully expected to be shrugged off to a later date far in the summer for someone to even look at the vehicle. I spoke to Brent when I walked in and he was immediately engaged in my ordeal. When he offered to check out the damage and give a ballpark estimate on the spot I was ecstatic! Brent took a second to check out the damage and gave me a very good description of what needed to be done. He pointed out a hidden crack in the paint that I never saw originally and explained how to gauge the severity of scuffs and scratches. The ballpark estimate was exactly in the ballpark where I thought it'd be. When he offered to see how much he could correct the aesthetics of the damage right then and there, I was shocked! Brent took time out of his busy day to grab all his supplies and was able to drastically conceal the eye sore. He is a true professional and I know when it comes time to get this issue permanently corrected, I'm taking it to Combs!


Feb 07, 2023

The service I have received from combs has been nothing short or fantastic. They have always treated me with the most respect and understanding. Needing repairs from a collision is a stressful time. The care from combs made that time a little less stressful. Thank you


Feb 07, 2023

They did a great job on my tailgate of my van and took care of the inside to. Very friendly and helpful


Feb 07, 2023

This is a family-owned business. I've had my bumper replaced here and this was honestly the best service from a car shop I have ever had. Brent, one of the main workers there, provides excellent service and when I called to check up on something or get extra things fixed after my original car fix, he just told to swing by and was able to see my car right away. He is amazing and kind. I would refer my friends and family to this place over other shops in Columbus..


Feb 07, 2023

This truly is collision repair by people who care. They did an awesome job on my truck!


Feb 07, 2023

Very friendly folks. I knocked my rear bumper lose and took my car to them. They said it was just missing a screw and a few clips and fixed it free of charge and wouldn't even let me tip them. Very friendly honest folks.


Feb 07, 2023

Brent and Debbie were so sweet and helpful. They made a frustrating process a lot easier for us. Highly recommend this shop!


Feb 07, 2023

Did a great job on my vehicle and were definitely pleasant! The best part is that the work was done in the time frame we were told!


Feb 07, 2023

Have had 2 experiences with Combs. Just got my car back today from most recent incident....the whole side of the car was damaged and part of front was as well....had to be towed to shop. It came out of shop looking brand new!! These guys are so meticulous and so very talented. On top of that, the front office person (I cannot remember her name), was very friendly!!! I cannot say enough good things about Combs Collision!!!


Feb 07, 2023

I just had my car repaired here after I hit a deer, and they did an amazing job on it!! They could not have done better, I am very happy with the work that was done, and everyone is super friendly and helpful!! My car parts were in quick and my car was repaired quickly as well. It looks so good!! 10/10 recommend combs collision for body work and painting!


Feb 07, 2023

They could not do anything for me but Brent took the time to look over my vehicle, even though he had to leave for a Dr. appointment. He was very polite and explained the complete process to my satisfaction. It was an hour round trip for me and I found out they are only open on Monday and by appointment the rest of the week. Still Brent helped me. Great business


Feb 07, 2022

AWFUL! Wouldn’t recommend to my enemy. My car was involved in a hit and run before Christmas. I dropped my car off to Combs despite requesting a tow in my work order. When I dropped off my vehicle the assistant manager was so surprised that I was there and even made a comment that clearly it was not drivable. Well of course it wasn’t safe to drive but waiting on them to contact me for a tow wasn’t going to happen. My car was in the body shop for 30 days and during that time I did not receive ONE word from them regarding my vehicle. No timeline. No update. No estimate. Only “please come get your vehicle and pay us our money”. Seriously, what an utter waste of a deductible. When I addressed this with both managers and owner, it fell on deaf ears. Excuses were made as to why my situation clearly fell between the cracks. The owner even compared my situation to paying your bill at a restaurant, stating paying my deductible was how “their guys get paid”. No mercy was spared. No sympathy given. In fact, Brent the assistant manager barely apologized. I had to call him out for him to even acknowledge that this was clearly an error. This “family owned” company is clearly a monopoly and is not out for the customer but for themselves. I’m hoping this review spares some naive person a lot of time, frustration and money.


Feb 07, 2022

I wanted to get my truck back it was my uncle's old truck and I had over 4000.00 into the drivetrain I did want the truck back I was going to restore it


Feb 07, 2022

They did great body work on my vehicle and provided excellent customer service. Much appreciated!


Feb 07, 2022

Very pleasant and knowledgeable staff. My car was repaired very well. I would recommend this place to anyone who needs their services.