Colony Car Care
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Review highlights
"… as oil changes and State inspections. Lots of the other shops will either have a broken state inspection machine. This place will get you in and out in a timely manner."
"Very knowledgable gentlemen and i am a happy customer."
"Professional, great service, friendly and all around good people!"
Overview
Categories
Auto repair shop, Auto electrical service, Auto radiator repair service
Directions
7319 Elm St
The Colony, TX, 75056
Phone number
Call: (972) 625-8008Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
9:30 AM - 12:00 PM
Reviews (31)
Sep 07, 2024
Quality service. Very impressed.
Jun 07, 2024
Although this location has changed hands several times it continues to provide excellent car detailing services as well as oil changes and State inspections. Lots of the other shops will either have a broken state inspection machine. This place will get you in and out in a timely manner.
Feb 07, 2024
Fernando was very kind and knowledgeable about my issue and didn’t hesitate to do his best to try and help in any way he could. Great service and great people. Really recommend this place, as you’ll not only get your car fixed with high quality parts but also learn the background of the issue.
Feb 07, 2024
My family just moved to the colony and we were recommended to this shop based upon local reviews. I called today to try and to schedule and a engine diagnostic, which on their website it says all "minor and major engine work" and when I asked if they did engine work I was told no twice very rudely, as if I was inconviencing them for asking, then I was hung up on. If you don't do engine repair I suggest you update your website. What a very rude and bad experience as a local resident. "Response from the owner kevin i answer your question and to rudness souned like you couldnt hear me so i raised my voise thanks for tring there is more shops in the are that could and may help you thanks" Reply to review response. You hung up while I was trying to ask you further questions, so whether you raised your voice thinking I couldn't hear you or not, your shop is extremely rude and I will not be giving you any future business, as well as passing the word around to the local residents about the complete unprofessionalism of your shop and individuals who answer your phone. Customer service training would go a long way for this shop. Your answer also did not align with your website so again, update your website or learn to not be rude when individuals call in about services you advertise.
Feb 07, 2024
Stopped by super late saturday to get a quick A/C recharge and Don Fernando hooked it up. Very knowledgable gentlemen and i am a happy customer.
Feb 07, 2023
Buena atencion
Feb 07, 2023
Called and asked if they do oil change the was told NO
Feb 07, 2023
Called with an inquiry of if they would be able to fix an older trucks issue, was then met with ”that's not the issue." answer with no explanation. Ok, then what is it? His response was plenty short and on the rude side for trying to gain business. Then telling me that it's this and not that and I offer to go get the part, you tell me that you don't know if that's the issue and I'd just be buying the part and "Did you hear what I just said??" Maybe they only want to retain the business they already have. Have the day you deserve Sir.
Feb 07, 2023
Fernando told me exactly what I needed to know and did exactly what he told me he was going to do. He takes great care of my cars every time I'm there.
Feb 07, 2023
First time taking my vehicle their and Fernando did an awesome job of explaining and taking of our family vehicle and thanks to him my wife can drive 85 mph now.
Feb 07, 2023
Made a simple call to ask about a tune up and was met with nothing but unproductive and rude responses. A little customer service goes a long way. Not getting my business and I recommend everyone looks elsewhere if that’s important to you.
Feb 07, 2023
My little truck was fixed faster than I thought it would be reasonable prices knowledgeable personnel
Feb 07, 2022
Always done me right. Highly recommend If you need em.
Feb 07, 2022
Always taken care of quickly, and always done right the First Time at a fair price.
Feb 07, 2022
Everytime i have a car problem they can count on me comeing there from now on! No one is rude up there there doors maybe open and sign says they are open and they all maybe standing around and wont help you because there closed! Thats a good shop! That meens there not going to rush your vehical and push you out the door to get the next car in faster and just take your money! They do the job right and who ever has something rude to say about this shop probobly shouldnt be driveing. Thank you Colony Car Care #1 to me!
Feb 07, 2022
Fernando really cares about his customers. He's very down to earth mechanic and helped me out a lot! Definitely recommend to check him out!
Feb 07, 2022
Good people. Price seemed fair for work we had done
Feb 07, 2022
Kindest most knolagable gentleman. Outstanding service. YES, a trustworthy, honest mechanic.
Feb 07, 2022
Very rude. Not helpful at all. Would not recommend, go somewhere else. It’s too many business like this to waste your money on rude and unprofessional people.
Feb 07, 2021
Highly recommend Colony Car Care! The owner , Fernando, and his experienced team and honest and quick! Professional, great service, friendly and all around good people! Thank you!!!!
Feb 07, 2021
Super nice guys they are real good at fixing ur cars 1010
Feb 07, 2021
Was very rude & ridiculous prices.
Feb 07, 2020
Came to this shop to have my tires pressure checked but unknowingly came to find out they close at 6 but still had their open signs up. And their doors were open where they work on the vehicles. I was rudely told to go down the street since they were “closed” so the guy could continue to talk to his buddies.
Feb 07, 2020
Fair pricing and honesty.
Feb 07, 2020
Went here because of the local reviews and figured id get honest auto care. I am a 27 year old woman with no knowledge of cars, I have to trust what they say. I was charged $1200 for an A/C compressor. That's parts and labor. When I pick up my car, the A/C doesn't work, I ask why, to which he replied "you said you wanted it fixed at minimum cost" and yes I did say that! But $1200 I should have it fixed with my air conditioning working would assume. I later find out after speaking to other shops that I was way over charged in the first place. As a compressor is only $300 part, so i spent $900 on labor. On top of that I dont Even have a warranty??? So frustrating, no ac no warranty, and I'm out $1200. Also very argumentative and apathetic. I'm disappointed because I had very high hopes, I even told Fernando that the community says he is honest and that's why I was putting my trust in him. Sad.
Feb 07, 2019
I bring my vehicles here every time and have always been greatly satisfied. The owner is professional and very friendly, the office and shop extremely clean and the repairs are done quickly. The pricing is fair and reasonable and the work is explained very well. You can trust this shop, folks!
Feb 07, 2019
I recently took my F150 in to have the AC fixed and a front end noise checked out. Fernando was very helpful and explained everything they would do and called me the next day before proceeding. Along with the repairs, he mentioned some items to keep an eye on that didn't need replacing yet but were starting to wear. Everything was very honest and transparent and the price for their services was very fair. I would not hesitate to refer Fernando and Colony Car Care to anyone looking for an honest, price-competitive repair shop.
Feb 07, 2019
Professional, friendly, and they really know their stuff! I recommend them to anyone and everyone!!! Great prices!
Feb 07, 2019
This place is a joke. Wouldn’t recommend at all based on how they treated me for something that takes 30 seconds to do with an impact drill. Be careful of overcharges Came here after being recommended and all I needed help with was changing the pulley off an alternator I bought and replacing it with the original alternators pulley. The reason why, was because the new pulley had a bigger lip on it that made it impossible to get the belt on and the original was the same diameter but didn’t have the lip so changing it would fix the issue. Fernando threw a fit and wouldn’t take a look at the alternators and when I asked if he could just help me out because I didn’t have an impact drill to swap out on my own he said he’d do it for 50$. Well guess what I drove down the road to AutoZone and they told me they swap these out regularly for people and do it for FREE. After I swapped the pulley’s I went to install the alternator and it works like a charm. Be wary of a person like this, if he wouldn’t help with a 30 second job to make a quick buck I can only imagine what kind of bs charges he gives out to his customers. Glad I never came here for real work, I prefer my mechanics to lend a helping hand when the job took a guy 30 seconds to do at AutoZone. No excuse for the character displayed here.
Feb 07, 2018
I found out from a oil change chain that I had some problems that needed to be fixed real soon. They gave me estimates and everything. I took these estimates to Fernando. I was a little surprised at first that he didn't want to look at the estimates & suggested work that needed to be done from the other place. The thing is that he wanted to assess it for himself. They don't go off anything that other places say and don't like to use other places parts to do repair work. They have been doing this for a long time, so what they need to do is to be given the space to look at the issue(s) for themselves and to take care of the problem optimally. If you have been doing something for decades (as they have), they probably know better. I let them have have my car, he gave me a full explanation for what was going on and asked me if he could move forward. After the work was done, he offered me to come back a week later for a follow up. The nature of work that was done in this case needs a check-up soon after. Everything was fine. In short, Fernando knows and cares about what he's doing there.
Feb 07, 2018
We love these guys. Our first experience with them was when we were told that what we needed was something simple we could do ourselves. Who does that anymore? They won our trust that day. They've worked on all our vehicles since. Fernando is honest about what he sees and the cost. One important point is regarding a wheelchair accessible Dodge van. The Dodge dealership was always hesitant to work on the van, not Fernando. Our 2000 Dodge van is still running, thank you so much Fernando.