Clintonville Automotive Repair Service

Feb 05, 2025

CARS thoroughly investigated everything I asked them to and answered all my questions. They completed all of the work in one day and even washed my windows!

Feb 02, 2025

Good experience

Jan 31, 2025

I was impressed from the minute I made the appointment and along every step of the way. Everything was explained to me and they truly went above and beyond for me to make sure that I had a reliable car and peace of mind. They have made a loyal customer out of me!

Jan 31, 2025

Was highly knowledgeable and ethical. I plan on using them again

Jan 24, 2025

As the cold weather set in shortly after the start of the new year, my cars battery began exhibiting signs failing. I pushed it as long as I could, until one cold morning, it just would not start anymore. I called CARS and was able to get scheduled in shortly thereafter. A quick jumpstart got it started and I delivered it to the shop.. CARS records showed that my battery had been installed six years ago. A further check of my vehicles maintenance records indicated additional services I had neglected were needed. Additionally, the 15 year old air struts on my hatchback were worn out and would no longer support the hatch in an open position. Everything was taken care of and I had my vehicle back in 24 hours. If I wasn't satisfied with the quality and cost tf their serice, I wouldn't keep going back. I have been a satisfied CARS customer for 45 years. I haven't found another shop that gives the quality of work and customer service I have found at CARS.

Jan 17, 2025

Called to get pricing on repairs and the guy was extremely rude. I will not take my car there. I called John's Auto and they were very nice and they fixed my car.

Jan 17, 2025

I’m a huge fan of Clintonville’s diverse small businesses. It’s what makes it such a wonderful place to live along with its schools, walkability, and friendly neighbors. I’m not one to typically complain about services, but because this situation was so egregious, I just wanted to share my experience so no one else in our community is taken advantage of. I was having an issue with a radiator fan in my car that wouldn’t turn off when the engine was shut off. I took the car Clintonville Auto Car Repair. They told me that it was a leaky head gasket and said repairs would be close to 6 thousand dollars. On top of 400 dollars I owed for the inspection.They wouldn’t take my extended warranty( now I realize it was because insurance would have called foul ) so I took it to another shop. There after doing testing, it was clear that the head gasket passed all the tests and given that there were leaves all over the spark plugs Clintonville Auto Car Repair didn’t even do a visual inspection. I’m flagging this so no one else in the neighbor gets taken advantage of.

Jan 07, 2025

I have been coming to CARS for almost 5 years, and they have always been wonderful. As a woman who has limited car knowledge, it's hard to find a place that won't take advantage of you, but CARS is one of those places that doesn't. Most recently, to potentially save me a lot of money, Paul went out of his way to research if my car's problem would be covered by the dealership since it was a common problem for Hyundais, something I would never know or consider. They have also monitored a problem on my car for years that I mentioned hoping not to have to pay for until finishing graduate school. They could easily lie and tell me it needs to be fixed now, but for a couple years now, they have told me at each oil change that it hasn't progressed. I'll be really sad to lose this place when I move out of town!

Jan 07, 2025

I'll try to keep my review brief. Back in June, my Hyundai Sonata was targeted and broken into for an attempted theft. They broke the glass and while they didn't steal the car, they completely messed up my steering panel. I tried calling a couple places that could fix this, C.A.R.S. told me they could, so I had my tow truck drop it off there. It took about a month to get my car back (that wasn't entirely their fault, my understanding is there was a cyber hack that delayed things. Still, it would have been nice for them to let me know that update versus me calling them asking what was going on). Not long after, my car was having trouble turning on. Tried jumper cables, that didn't work. So again, I had my car towed back to C.A.R.S. for further inspection. They replaced the starter. A month later, again, I was having troubles turning my car on and took it back for a third time to C.A.R.S. They told me basically nothing was wrong, my vehicle is in "theft mode" and if I just play around with the key fob, it should work. I found that odd because I never do anything different when I get in my car and turn it on, but ok. From there, sometimes it would turn on, sometimes it would not. I would have to basically hope and pray the "key fob" trick would work. After some more time, that no longer would work and I had to use jumper cables to get my car to turn on. I no longer could trust C.A.R.S. to fix this issue, as I kept racking up charges and my car was never reliable. So I took it to Luke's Auto instead. There, they found my module was completely disconnected. Since I had to jump my car so often, I now needed a new battery. I'm not a car guy, so getting into the specifics on the repairs is above my pay grade. But here's what I can confidently share: Driving (if I could drive at all) my car ever since I took it to C.A.R.S. made my life hell. Between my initial insurance claim and future visits, I spent thousands of dollars to not have a reliable vehicle. Ever since I took it to Luke's, it has been a pain-free experience and my vehicle has been perfectly normal. Had I simply taken my car there back in June, I would have saved so much money and had so much less stress. Not to mention, they came across significantly more communicative and customer-friendly, from their waiting room all the way to their follow-ups.

Jan 07, 2025

Paul and Ericka was so great to me their communication was on point and I felt comfortable about leaving my vehicle with them I’m recommending everyone I know that has car issues to come to Clintonville automotive repair

Dec 07, 2024

Been going to CARS for years and once again proved why I go there. Took my car in for an undetermined buzz at a specific RPM and they were able to diagnose and fix the broken exhaust system mount.

Dec 07, 2024

Everything was super smooth

Dec 07, 2024

Having a trustworthy mechanic on call is one of the greatest luxuries in life, and a difficult thing to procure. Every time I've needed them these guys have been there for me.

Dec 07, 2024

Honest, thorough, and fair. We don’t trust our automobiles with anyone else!

Dec 07, 2024

I cannot say enough about the kindness of the people working at this place. I was in the middle of an absolute crisis and Gary was such warm and understanding human. And the people who checked me out were also so warm and kind! They knew that I needed any sort of break, human kindness and understanding. As for my car, they got in back in working condition in no time! They truly seem to care about you. Which is very nice and refreshing. I can’t ever say enough thank yous to them.

Dec 07, 2024

Reliable auto service; the only place I take my cars.

Nov 07, 2024

Replaced brake and fuel lines (entire lines from front to back) and the ABS module. I highly recommend CARS.

Nov 07, 2024

The folks at Clintonville Auto have serviced our vehicle on several occasions and they are always very thorough in their diagnosis and thoughtful of how that is going to impact us financially. They have worked with vendors as well as their own staff to keep costs reasonable and stick to the estimate that they provide. I would highly recommend these guys to anyone looking to have their vehicle serviced by trustworthy individuals.

Nov 07, 2024

This is the place to take your vehicle if you want quality work done. They do a full diagnostic run of the car and let you know what’s going on as well as things to plan for. Once your car has been to CARS, you have a very good idea of how well your car is doing. I recommend highly.

Oct 07, 2024

Always friendly, knowledgeable and helpful people. Never worry that they are doing or recommending something that is not needed or necessary.

Oct 07, 2024

Extremely happy with Clintonville Automotive. I dropped my car off and was walked through the entire process, ensuring that I knew what to expect along every step of the way. They made sure to call before any actions that might result in me paying money, and gave me a detailed report of what they found in the diagnostics. Then they informed me that my used car was still under warranty and were honest enough to send me back to the dealer. They may have foregone one transaction, but they gained a loyal customer for my future family car needs.

Oct 07, 2024

Great as always!

Sep 07, 2024

Amazing! I felt so taken care of. They were kind and honest which is important for all customers but especially for me as a woman in a mechanic shop. I like their vehicle reporting system and it was just a really nice, efficient experience. I’ll definitely be back.

Sep 07, 2024

Happy with the service, we’re going on a long trip and getting our car ready. I feel the work on the brakes was great.

Sep 07, 2024

They advertise on their website as transmissions being their specialty but didn't seem to know many specifics about my makers transmission and referred me to a specialty shop. I asked for one specific item to be looked at but they charged me to tell me 2 of my fluids were dirty which they were not and they really didn't know what was wrong with my car.

Sep 07, 2024

They did a thorough job, kept me informed and only did things after first getting my approval.

Aug 07, 2024

CARS always provides efficient service with great communication along the way.

Aug 07, 2024

DO NOT COME HERE, ESPECIALLY IF YOU ARE A WOMAN! YOU WILL BE TAKEN ADVANTAGE OF! First off: rude as heck! Me and my friend’s van broke down on the side of the road the night before bc of a radiator leak. When we came in and asked for help the guy at the front said, “well here’s what I’m gonna do. I’m gonna charge you $150.59 regardless if I fix it or not, then if we decide to fix it it’ll just go up from there.” My friend asked “How much does it cost to fix a radiator?” He said “I’ll charge you $909 and that’s not including a coolant flush which will be $233.” It was like he was pulling these prices from his butt. And a coolant flush is PART OF THE PROCESS. That’s like going to the dentist and then charging you to rise your mouth out after they cleaned your teeth. This company saw 2 woman who were from out of town who were just looking for some help. And he tried to take advantage of us. Luckily we aren’t stupid and have ppl looking out for us. But I advise any women coming here alone, to NOT! They WILL take advantage of you. When we went to tell him no thank you, he was on the phone chit chatting with his buddy and we were trying to wave to be polite and he completely ignored us as if we weren’t even there. DO NOT COME HERE! We ended up buying our own parts at autozone (my uncle has a commercial discount so that saved some $) but we went down to BERNIE’S and they only charged us 2 hours worth of labor. We got our Radiator changed, upper and lower radiator hose change, coolant flush and re-stocked, thermometer changed and a coolant fan changed. All in all, for paying for our parts plus labor, we walked away paying $589.16 Where THIS GUY TRIED TO CHARGE OVER $1,300 , AGAIN, TRYING TO TAKE ADVANTAGE OF WOMEN AND OUT OF TOWNERS! GO TO BERNIES!

Aug 07, 2024

I do NOT recommend going here. The guy at the front was going to charge us $150.59 just to inspect my van plus $909 for new radiator and another $233 for coolant flush. Go to Bernie’s instead where they will take care of you. This place (Clintonville Automotive Repair Service) takes advantage of people, ESPECIALLY women. Do NOT go here.

Aug 07, 2024

My car was overheating and having several issues, the technicians at Clintonville automotive repair were kind and helpful with explaining what was wrong with my car, the cost to fix it, why the parts failed and gave me recommendations for fixing. Ultimately my 15 yr old (210,000 mile) car reached the end of its lifespan but I will continue to use Clintonville Automotive repair for my next car. I highly recommend this shop!

Aug 07, 2024

Since it opened in 1962, CARS has taken excellent care of vehicles for three generations of my family. I've been a customer since moving back to Columbus in 2002, and have been consistently pleased and impressed with every facet of CARS' service. Their staff are the best, too! It's wonderful to do business with people who really care about my vehicles and about me.

Aug 07, 2024

They do good, thorogh work and take the time to explain everything.

Jul 07, 2024

Called for a tune up price.. guy really asked why do I need a tune up… i told him my spark plugs are bad..he said they really don’t go bad… and he couldn’t give me a price on just changing plug and wires he got look at it.. just sounds like they trying to get extra money.. got bad vibes from these people Reply to their reply .. To reply to them.. it was sparkplugs and wires.. I know because I had a compression test done... And was shown the plug .. I just asked for a job done that I wanted.. and there is something called routine maintenance I totally get what you mean about it being something else.. but some people know what they want . And Instead of just saying.. how are you sure or did you have a previous diagnostic... It was just handeled poorly

Jul 07, 2024

Fast and friendly service, will always bring my vehicle here

Jul 07, 2024

excellent work today! Worked hard to get my car back earlier than anticipated so I could go out of town last minute. Thank you all so much!!