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Cliff's Auto Repair

5

4

3

2

1

4.7
(435 reviews)
Review highlights

"Great experience with Cliff’s place; they help me with an immediate issue and very reasonable price. I called around to other shops and Cliff’s was the only one that was …"

"Great service, prices are reasonable, they give you options about your repairs."

"Did the work quickly and for the exact price we discussed."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service


Hours

Sunday

Closed

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

Closed


Description

At Cliff’s Auto Repair, we pride ourselves on delivering top-tier auto repair in Houston, TX with distinctive family-style customer service. We treat every customer like a part of our extended family, providing a warm, personalized experience in addition to our expert auto services. We understand that vehicle repairs can be stressful, so our mission is to ensure a friendly and hassle-free repair process that leaves you confident and satisfied. Choose Cliff’s Auto Repair in Houston, TX, and experience the difference in family-style customer service today. At Cliff’s Auto Repair, we look forward to serving you and your vehicle with the utmost care, professionalism, and expertise. Trust us to keep you safely on the road.


Reviews (32)

Feb 06, 2025

Honest employees. Not one unhappy customer passing through the doors as I was there. Polite staff.


Feb 03, 2025

Professional, fast, & friendly service.


Jan 30, 2025

Friendly and honest service.


Jan 30, 2025

I've been using them for years - When Cliff was there! His son and DIL now run the place, and it's still great. Honest quotes and quality work always with exceptional customer service!


Jan 30, 2025

Stopped by this shop for some work, to my surprise when I walked in I was immediately greeted, even though he was working with another customer. When it was my turn, I was treated with great respect, and after some small conversations I could tell that they had a great person up front. He was very knowledgeable. I'm so sorry that I don't remember his name. #great guy.. my service was 1/20/25 around 1PM or so. I was pulled in immediately. The shop was clean &organization was definitely on point.. you have made a customer for life.. SN, I'm in the industry. But these people killed it..


Jan 23, 2025

They did an excellent job at Cliff's auto tech. I was worried I would get stuck with a huge bill, as I usually am when it comes to auto repair, but I was pleasantly surprised with my bill. They also called to confirm I wanted them to take a second set of tests.


Jan 23, 2025

Very glad I took my vehicle to Cliffs. The explanation of the issues were clear, the cost seemed fair and they got my vehicle back to me within the timeframe they quoted. I definitely recommend!


Jan 16, 2025

I love Cliff’s they are always so quick, kind and truly wanna provide a good service. They aren’t there to squeeze you for every penny you have. They are going to fix what needs to be fixed, sure they’ll let you know if you have other issues but they don’t pressure you to do them. Especially being a woman and going alone, I’ve never felt like they’ve taken advantage of me.


Jan 09, 2025

Friendly front desk and mechanics. Did the tie rods on my truck and needed them greased. Brought the truck in and one of their techs had it done in the parking lot free of charge and had me on my way under 5 min. Clean shop, I will do business here again.


Jan 06, 2025

Always fast and very helpful


Jan 06, 2025

Candice and the other staff were extremely helpful. Spent all morning troubleshooting an issue with my cars oil pump and did everything they could to help reduce the severity of the cost and problem. Would highly recommend to anyone looking for honest and reliable work!


Jan 06, 2025

Great and efficient service!


Dec 06, 2024

A little pricey


Dec 06, 2024

A rare gem. If you're looking for a skilled, honest, reliable mechanic in the Copperfield area, this is the one for you! I've had nothing but positive experiences with the owner and his team. Everyone I've interacted with there has been professional, responsible, friendly, helpful and trustworthy.


Dec 06, 2024

At Cliffs they almost always show you exactly what’s wrong/missing with you vehicle and are always super helpful when it comes to 1 on 1 parts for you specific model


Dec 06, 2024

Awesome service no up sales just quality service from their mechanics.


Dec 06, 2024

Best and most thorough customer service in Houston. Simply honest and professional, went above and beyond, won’t go anywhere else in the future. Thank you for an incredible customer service experience!


Dec 06, 2024

Easy to get an appointment and the work is always finished within the time frame given.


Dec 06, 2024

Exceptional service, quick and the alignment service mechanic was professional and courteous, he aligned the vehicle, went on a test run, came back and re-aligned one wheel, was very Thorough to make sure the car ran straight. He backed the car up to the front door. So after I paid, I went out the front door and the car was waiting for me there. Very impressed. Highly recommend the alignment service.


Dec 06, 2024

Fast and excellent customer service.


Dec 06, 2024

Great auto shop. Was well informed on Mercedes and helped me avoid making a mistake and going with a cheaper oil change. Very honest shop and will have my business from now on.


Dec 06, 2024

Great service


Dec 06, 2024

Helpful and quick getting my service I needed done! Thanks


Dec 06, 2024

I have always taken my vehicles to Cliffs Auto Repair with great results. I took a vehicle in to get a second opinion on a $4,500.00 repair quote from another auto repair shop near my office. Jeff confirmed the diagnostic, but said he thinks the issue is covered by the manufacture and said I should call the dealer. I did and it was covered. I cherish honesty, especially in auto mechanics. Great people!


Dec 06, 2024

I've taken my car to Cliffs for a few years now. They were recommended by a neighbor. Its a warm welcome as soon as you walk in and the guys behind the desk are ready to help. I found them to be honest and extremely knowledgeable. They keep you informed about your vehicle and always trying to save you money with options. The only mechanic I will go to!!!


Dec 06, 2024

Jeff and Candis we're great. They made sure I was well informed of everything going on. They were honest and didn't pressure me for addons or anything but necessary. I will be going here in the future for sure!


Dec 06, 2024

This is hands down the best repair shop there is. Cliff the owners main focus seems to be about being honest and doing the right thing, it really feels like it’s a top priority. The staff there are as honest as they come. They act like Jesus himself is watching every word they say to a customer (which he is). Prices are the best I can find more than half the cost of a dealer!! and trust me I looked everywhere. With the price of inflation going crazy don’t be stupid take it to Cliff get it done fast and at a great price! Dosent matter what’s going on with your car Cliff is going to figure it out! Never had a bad experience and I plan on making the location my only service location!


Nov 06, 2024

Highly Recommend this shop. Dropped my car off for a second opinion on a Monday morning. Jeff was very nice and patient with us. He answered all of our questions. After doing a diagnostic test on my car he called and advised me that it was actually a manufacturer recall and the dealership should fix it for free. This was great news as the first shop I had taken it to did not tell me that and in fact quoted me a price between $700-$1200. I am so very glad we decided to get a second opinion and even more grateful that Jeff is an honest man. He could’ve easily taken our money but he didn’t. So even though we didn’t have any maintenance work done on our vehicle we will definitely go back there with any upcoming vehicle issues that may occur. Thanks again Jeff y’all are awesome!


Nov 06, 2024

It was a great experience!


Nov 06, 2024

Just the best there is. Hands down.


Nov 06, 2024

Still an owner of a Old Model Oldsmobile and Cliff's is the only place I know, that has the knowledge to fix my car.


Nov 06, 2024

The shop I regularly go to wasn’t able to complete a state inspection. I went to Cliff’s having never been there before because it was close to home and still open. I was greeted immediately by Candis, my vehicle was taken back and inspection taken care of very quickly. The waiting area was clean, comfortable, and had a lovely coffee bar and water. Candis was very knowledgeable and informative. I was very impressed, so much so, that the following week my husband needed an emergency repair, I sent him to Cliff’s. Great service by honest, knowledgeable people. You can’t ask for more these days. On top of that, we’re supporting a small business.