Classic Collision

Jan 24, 2025

Poorly ran shop! Dont take your Cars here! Go see A real Body shop like Dinks or Carter!!!!!

Jan 07, 2025

If I could give this business ZERO stars, I would. I had an appointment to drop off my 2023 Ford Bronco for Hurricane Helene repairs on 10/15/2024, with the understanding that I was dropping it off for them to begin their teardown/evaluation for the supplemental insurance claim for damages that were not covered on the initial claim estimate from my insurance company. I was not going to be able to get into a rental vehicle until 10/24/2024 due to the high volume of rentals needed post hurricane, but I decided to drop it off anyway as to not delay the repair time. They had my vehicle for 7 business days before they even began their teardown/damage assessment, and then they failed to supply my insurance company with the supplemental insurance claim within the required timeframe and my insurance company subsequentially stopped paying for my rental, which I had to turn in only after paying $500 out of my own pocket for a rental that should have been covered. Since then, I have been told multiple time that my vehicle was through paint and just awaiting the front bumper, which was due to an error in parts shipping (company the front/rear bumpers were ordered from sent 2 rear bumpers, not the body shop's fault). The bumper/parts issue was discovered the Monday before Thanksgiving, and here we are on the 9th of December and they have zero information on when the correct bumper is due to arrive, and that is because they have not supplied the off-road company from which the bumpers were ordered with the requisite information to start/complete the return of the incorrect parts and have the correct parts shipped. I know all of this because I had to call the off-road company myself this morning to find out what the hold up with getting the correct parts was. The communication from this body shop is either willfully deceitful (I have been told on 3 separate occasions that my vehicle had been through paint only to find out that it is in line to be painted today), ignorant to the point where one would question if they even knew what they were doing at that facility or completely non-existent (my texts/calls to the shop are ignored to the point that I have to personally stop in to get any information on what is going on with the repairs). They have had my Bronco for almost 2 full months now and I am no closer to knowing when I will finally get my vehicle back than I was when I dropped it off on the 15th of October. If I could pull my vehicle from that body shop and take it to another one in town, I would. I would NOT recommend taking your vehicle to this body shop and would advise that you find another shop in the area that can communicate with you honestly and frequently while your vehicle is under their care. This is not that place.

Oct 07, 2024

Hardworking and compassionate team! Highly recommend for all collision needs.

May 07, 2024

Highly recommend!

Apr 07, 2024

Repeatedly pushed back agreed upon finish date. Estimated time went from 10 days to 3 weeks due to their own scheduling errors. Was never updated on car condition and had to call to be informed of setbacks.

Feb 07, 2024

Classic Collision is awesome! They repaired our Nissan Rogue and it it is perfect! Great service, helpful, friendly employees! I would recommend this business to anyone needing car/ body repair services!!!

Feb 07, 2024

It's always a pleasure to see people taking pride in there work and it shows here that they do . Thanks for everything

Feb 07, 2024

Loved it. Extremely professional and did awesome work. Kept me informed the entire process and saved me money.

Feb 07, 2024

Still no communication. They had my car for almost 2 months and it's still not right

Feb 07, 2024

They did not take the truck when they said they would. When they did get the truck and gave us a date, it wasn't ready! The shop and office are not in sync with what's going on. We would get a text that truck would be ready, but when we called, no one knew what we were talking about. They couldn't fix the sensors and were supposed to call us when the dealership could fix that. That was 3+ weeks ago, and we still haven't heard from them! We will never take our vehicle to them again!

Feb 07, 2024

They went above and beyond to help me during a stressful situation, and I couldn't be more grateful. Thank you, more than I can express!

Feb 07, 2024

Unprofessional and unreliable. I tried to have my car repaired at Classic Collision. After looking at my car, Carrie said that “they would get back to me”. That did not happen. I called Carrie 4 times and she was always “busy” and would return my call. Well that never happened either. Don’t use this business.

Feb 07, 2023

I would really recommend classic collision Because the reception there is amazing Kerri she can awnser all of your questions with no issues and has a great personality and they have the best prices and staff

Feb 07, 2023

They did a great job! It took longer than I expected but they were waiting on parts.

Feb 07, 2023

They did great work. And more than expected. But I waited 2 months to get in, was told 1 1/2 - 2 weeks. Got it back a month later.

Feb 07, 2023

Very professional and helpful. Our car was totaled, and they helped us through the process since they were the local sight for our insurance company adjuster.

Feb 07, 2022

Did great work, took the car after an accident and it looked like new.

Feb 07, 2022

Every time I need work done on my 🚙 i ALWAYS take it there. I have referred other to. They very nice & keep to u up to date.

Feb 07, 2022

I would like to thank Chris and his entire team for dealing with my collision repairs in such a timely and professional manner. This is a well established collision center and I will recommend anyone to use it. Thank you all.

Feb 07, 2022

Very nice customer service. They make sure you are fully satisfied with their work.

Feb 07, 2021

Excellent service amazing people

Feb 07, 2021

Great service

Feb 07, 2021

I had to also have my front bumper included major work. They replaced everything & painted what was needed. Chris made sure I was PLEASE before I paid a cent on my 2015 ToyotaTacoma. The customers service was great. He did as promise & I would refer him to ALL!!! Before & after pic

Feb 07, 2021

Professional shop with great personnel l highly recommend

Feb 07, 2021

Very friendly and professional.

Feb 07, 2021

Very impressive they even wrap cars instead of painting them very good.

Feb 07, 2020

Danny is great. Great place to have your car or truck repaired after a collision... could not be more pleased with the finished work.