Cinco Car Care

Jan 24, 2025

Have been using Cinco Car Care on and off since 2010. They are professional, honest, and provide great service. It’s the only shop I have been to where I’ve been provided guidance that saved me money. A couple of years ago, they even caught a mistake made, proactively reached out, and made things right.

Jan 17, 2025

Best Place!

Jan 10, 2025

I have had a couple of issues with my car (2019 Infiniti) and CCC has been absolutely phenomenal. Courteous, straightforward, informative, and, most importantly, friendly. Honestly, this is the only place I trust coming to with my automotive questions and concerns.

Dec 07, 2024

Would give 0 stars if I could. I walked in and was greeted with a very unapproachable man like I walked in the wrong place. I asked if they'd check out my 2019 Chevy impala. They kept my car about 30 minutes and told me there was nothing wrong. Just for me to still experience the same issue. So the next day I took it to the actual dealership and guess what! It was the transmission clutch! How if you're a mechanic did you miss that! I'll tell you how! You probably thought I couldn't afford the repairs! I was stereotyped as soon as I walked in! And because of that you missed out on over 3k

Nov 07, 2024

This place is the worst. I took my Mercedes there and got an estimate and it seemed excessive, I took it to get a second opinion and in came in much less. Stay away from these crooks..

Jul 07, 2024

Cinco Car Care has taken excellent care of my family and I for almost 30 years. They are like family. We trust them completely. Hands down, the best in Katy! Catherine Maberry White

Jun 07, 2024

Cinco Car Care is the best mechanic on the planet. They are respectful, very competent, and trustworthy. You will be very glad you went to see Adam and his team.

Jun 07, 2024

If you need to get your vehicle fixed, you need to bring it to Cinco Car Care. We’ve brought two of our vehicles here and we’ve not had any issues with their work. Our vehicles are working very well. No issues at all. And the second vehicle was a tough fix bc the mechanic that worked on our vehicle before we brought it to Cinco Car Care messed up our fuel system. At first it seemed as though Adam at Cinco Car Care wasn’t going to be able to fix our car, but he NEVER gave up. It took him a bit but he told us that he was not going to give us a car that didn’t work and he didn’t. Adam is a man of his word. He took great care of us and we will continue to bring our vehicles here. Thank you, Adam, and all the staff at Cinco Car Care. We’re so thankful that we FINALLY found a great mechanic.

May 07, 2024

I have a 2015 Lexus LS 460 F-Sport with ~50,000 miles on it as well as a 2019 GX 460 and they both run beautifully. For example, the staff at Cinco Car Care are instrumental in helping me to maintain the F-Sport and go out of their way to offer not only top tier service and advice, but top tier products as well. I use Amsoil 0W-20 Signature Synthetic (fully synthetic) oil in the F-Sport and I do not know of another shop in Houston that carries Amsoil and offers premium synthetic oil changes, K&N oil filters, and such friendly can-do customer service.

Mar 07, 2024

Good spot. They take care of customers and do a good job. Highly recommended.

Mar 07, 2024

Ninfa and her team did an outstanding job detailing my Q60 In and Out. Sergio and his team oil, inspection, and wipers again perfect

Feb 07, 2024

Excellent service

Feb 07, 2024

Great service, very trustworthy. Highly recommend.

Feb 07, 2024

I chose this shop because of their good reviews, however my experience was very poor. I will not return to this shop and will not refer them to anyone I know.

Feb 07, 2024

I was charged nearly $500 for a car diagnosis, but they could hardly provide any meaningful insight – just a single sentence on a piece of paper. To preface this, nothing was said when I walked into their office. I walked in, told them who I was, and they silently printed out a piece of paper with a 1 sentence diagnosis, and no other description of troubleshooting steps. When I asked for a more detailed report of their findings and the car's issues, their response was strangely hostile: Adam, the person at the front, weirdly and angrily stared at me in silence for 5 seconds before saying "Sure, I can do that." The other two people at the front desk were equally unfriendly. When I asked for an itemized list of necessary repairs instead of a flat price, one’s response was, "We're not going to do that," with the old man in the back shaking in anger, telling me they “spent too much time on it”, among other things. The old man seemed very hostile from the start and at one point was almost yelling at me, so much so that I had to take a step back and say “I’m not here to argue, I just want to see some actual troubleshooting steps on this diagnosis.” Adam promised a 30-minute wait to rewrite the report, but it dragged on much longer. I watched as he aimlessly wandered the office, clearly avoiding helping me. Before choosing this place, I phoned to confirm their ability to provide a thorough explanation of my car's issues and necessary repairs. If I had known they would offer a one-sentence diagnosis at a $500 cost, I would have never come here. Finally, when I received my car, it wouldn't start anymore, and I had to have it towed back. They returned it to me in a much worse condition. Whether they did this on purpose to be petty or they are just incompetent?…Your guess is as good as mine. If you enjoy weird and hostile energy, be my guest; you’ll love it here. It seems like they just want you to "pay and go" with minimal explanation and a complete absence of customer service.

Feb 07, 2024

It’s ok

Feb 07, 2024

My family has been using Cinco Car Care since they opened decades ago. They have ALWAYS given us really great service AND they give it to you straight. They actually value having their customers return. It’s good to call ahead to see how busy they will be, but they have always found a way to work with me when I was in a time crunch.

Feb 07, 2024

My go to for state inspections. Close to home and they are all very polite and friendly.

Feb 07, 2024

We started using them because of the proximity to our house and have continued because of their honesty and hard work, and they give back to the neighborhood. I have referred others to them.

Feb 07, 2024

As a woman it feels so intimating going to mechanic shops because of our lack of knowledge in cars. I recently moved in cinco ranch and took my car to this place as it was walking distance. I hated every second of it, I tried explaining my car issues and was said “not sure what you trynna say” i found it rude and started getting nervous because I didn’t know what else to say, I obviously don’t know what’s going in with my cat thats why I brought it so you can check and tell me... The mechanic shop was eager to close at 3 i get it, it was freezing, however, I was told I would get a quote the next day for what my car needed, never happened. I don’t doubt they do a great job, customer service is just a -1 out of 10 :)

Feb 07, 2024

Dinging a star off a 4-star review due to the fact that they did not refasten my oil plate cover, causing it to come apart mid-drive and scrap itself into irreparable damage down the highway.

Feb 07, 2024

Had oil change and wheel balance competed. Took a bit longer than expected, but I prefer that over rushing. Definitely busy, glad I made an appointment. Thank you!

Feb 07, 2024

I love to cinco car care .. been going over 20 years I would go anywhere… they treat me VIP I DEAL with Adam junior he is the best … good service. Expert friendly very good job honest I will keep going their

Feb 07, 2024

Very reliable, honest and affordable car shop with over 30 years of experience in the field.

Feb 07, 2023

Mr. Mickhail is à person of excellent character. Your car is in the best of hands at Cinco Car Care.