Christian Brothers Automotive North Katy

Jan 06, 2025

Have been taking my car there for service, for the last two years. I highly recommend them for their mechanical solving ability to eliminate issues, and their cordiality, in doing so.

Jan 06, 2025

They really went out of their way to work with my schedule and to thoroughly inspect/ repair my car. A little pricey, but you get the quality that you pay for. Highly recommend!!

Dec 06, 2024

Good service. Good pricing.

Nov 06, 2024

Es bueno encontrar a personas tan agradables y simpáticas, ademas Sin dejar de mencionar que brindan un excelente servicio. Gracias al Sr. José y a su equipo de trabajo. "Hablan español".

Oct 06, 2024

2018: I always have an excellent experience when working with Christian Brothers. CBA have great mechanics. On 2 separate occasions, CBA identified the root cause of my automotive problems when another shop couldn't. Their customer service is top notch and it is always a pleasure. Thank you! Update 2024: You and you're shop earned this one time and time again! Ya'll are battin' 1000, keep it up!

Oct 06, 2024

Great experience. The customer service was great. They really helped me out with my vehicle.

Oct 06, 2024

I feel like I was raped by this group. They first charged me for services that was not provided, then any discount for diagnosis was wiped out when I called them out about the charge and was changed for a large payment only to look at my vehicle. PISSEED

Oct 06, 2024

I went to get an oil change and the service and work was incredible.

Sep 06, 2024

I recently moved to Texas from California and had a frustrating experience with Christian Brothers Automotive. I went in because my air conditioner stopped working and was quoted $790 by Andrew to replace the blower motor and resistor. This seemed incredibly high, so I asked for a breakdown. They claimed I was paying for parts, labor, and an $80 fee for checking the AC, despite advertising a ‘free’ diagnosis. They also gave me a list of things supposedly wrong with my car, including needing an oil change and brake fluid, which I knew wasn’t true because I had those services done just a week earlier at Jiffy Lube. When I asked about buying the part myself, they refused, claiming they only use ‘high-quality’ parts but offered to reduce the price to $573 with a one-year warranty instead of three. I was told my car would be ready that day, but then got a text saying the part wouldn’t arrive until the next day. After getting quotes from other shops at half the price, I called to cancel. Miraculously, my car was suddenly ‘ready.’ When I spoke to the supervisor, Jerry, he admitted they upsell to stay in business. Andrew even whispered that the part came from O’Reilly’s, which I found out was heavily marked up. This place should be called ‘Devil Brothers’ for how they take advantage of people. I will never return and urge others to avoid them.

Sep 06, 2024

I would highly recommend you get your struts fixed here. The technician Chunk did a excellent job, he was very friendly and his professionalism speaks for myself make sure you ask for him.

Sep 06, 2024

No se muden acá

Aug 06, 2024

Don’t come here.. didn’t even check my vehicle.

Jul 06, 2024

I had a bad experience here at Christian brothers We have been bringing our vehicles here for years but this time it was horrible.I brought my car in for a inspection I was told everything looked good and it passed and they accidentally input something on my inspection paper ,but that I should not have a problem not true.I tried to purchase my sticker online and couldn’t ,I drove a hour to try and get my sticker in the court house and they said you’ll have to take the vehicle back it did not pass.I immediately tried calling and asking what happened ? you guys said everything was fine ,they said well you’ll have to bring it back and will have to redo it again ,a inconvenience I stopped what I had to do to bring the truck back in again when it should’ve been fixed the first time .I tried calling back asked to speak to the manager so that I can get more info I was put on hold for 10 min the manager never came to the phone .I got the info from whoever answered the phone .So here it is 6-21-24 came in was told I had to wait a hour wth.Ive even asked for them to have the owner call me and still nothing .

Jul 06, 2024

I have been to this location several times and they have fair pricing. They always have great customer service and will even give you a ride home or back to work if its close. Good location overall for all mechanical services from oil changes to transmission work.

Jul 06, 2024

In response to Christian Brothers: it was this location on North Fry Road. I am not mistaken. DO NOT BRING YOUR VEHICLES HERE. Customer service and corporate offices are not helpful. I am writing to express my dissatisfaction with the service I received at Christian Brothers. I had my vehicle repaired on two consecutive days, specifically to address two check engine warnings. The repairs included replacing the knock sensor and the computer. Unfortunately, just two weeks after these repairs, my check engine light came back on, showing the same error code as the knock sensor. Upon further inspection, it was determined that the issue is now related to the engine mount and timing chain. I believe this should have been identified during the initial inspections and repairs. A thorough inspection at the beginning could have prevented the unnecessary replacement of the knock sensor and the computer, saving both time and cost. Upon further research and consultation with automotive experts, it has come to my attention that a faulty engine mount can cause excessive vibrations and misalignment in the engine compartment. These issues can directly impact the performance and longevity of other components, including the knock sensor and the vehicle's computer. Had the engine mount issue been identified and addressed during the initial inspection, it is likely that the subsequent problems with the knock sensor and computer could have been avoided. A thorough inspection should have included checking for engine mount integrity, which is a fundamental aspect of diagnosing engine compartment issues. The initial repairs were not only insufficient but also misdiagnosed, leading to additional, avoidable expenses. I spent well over $4K with the same issues and they want to charge me more to fix the motor mount and now a timing chain.

Jun 06, 2024

After Westside Kia totally sent me in circles. I was referred to Louis at Christine Brother's from Calibra Collision. Kia sent me to Calibra for a problem I didn't have. Louis, No muscles flexing or making me feel stupid. Louis took care of a problem Kia caused. Turns out westside kia messed up my car. Westside Kia fired, Christine Brother's hired. Thank you Louis. Sincerely Frances

Jun 06, 2024

BAD SERVICE! My car is worst than what I took it in for. Warning! use them at your own risk. I was taken advantage of they saw an opportunity to get paid my warranty company and all the service was about. Took my car mainly because was working but blowing like a cool fan. They did a diagnostic test and came up with other issues that wasn't having a problem with. Lesson learned if it's not broken don't fix it at least not with this company. The ac still doesn't blow cold unless ÿou put it between 60 to 63 or on Lo on the temperature. They convinced the warranty company that the issue was the compressor once they fixed that then they said it was the fan and the relay can't be take out of the fuse box it is built into it and the whole entire fuse box has to be replaced. They said the was and issue with the steering , had an issue with the mount to one of the struts. Got my car back from them. Omg! The car front end vibrates and the car wobbles, pulls to the right, the alarm to my seat belt notifications don't come on. My back camera alerts don't come on to show a car is near. The automatic rain detection dont come on anymore. They have ruined my luxury car and the features it had. Took it back to them they are upholding their decision they don't see anything wrong can't duplicate the problem. Stating more than one mechanic has test driven the car. So they are saying that my passengers that witnessed the issues and I have lied? Worst experience ever! Nice people but I feel like THE SERVICE DONE WAS TO GET PAID BY THE WARRANTY INSURANCE, COMPANY!!

Jun 06, 2024

Horrible service I made an appointment in the morning for an oil change at 1Pm then I came to the shop and it’s been almost 2 hours of waiting in the lobby. I don’t recommend this place unless anybody wants to wait 2-3 hours for an oil change with appointment. I understand there is more work and lots of cars to take care of but, I believe and the whole reason for an appointment is for them to manage their time.

Jun 06, 2024

The guys were nice but I felt over charged and used. (My left head light) I told them the problem and what it could be, instead of running a diagnostic they just put in a part that I said it could be and that didn’t work. The cost was from $500, then quoted $700, then told me it was electrical and said it would be over $2000. I told them just put it back how it was left and they told me they gave me a “discount” & I paid $480 for nothing fixed and my light on my dash stopped working. So it was worse. Went to a shop and the fixed the problem and it was less then what Christian Bros charged for nothing getting fixed. You should definitely change your name. I’m very disgusting experience. I guess if you go in for an oil change it’s ok but I can do that at home. Don’t go in for major or even minor repairs. But Jonathan who drove me me great.

Jun 06, 2024

very good service and efficiency!

May 06, 2024

(Trip 3) There's been some changes: inspection report is sent when it's nearly time for pick up, the detailed tabs to accept or deny additional services were no longer present. All other items touched on prior to still stands- like photos included in the diagnostic. Based on these changes, recommend drop-offs appts in the morning if you want potential services to be reviewed and started/worked on OR drop it off over night which doesn't guarantee its security if parked outside. ----- (05.22) It was my first time at this location, went in for regular service per my dealerships recommendations. It turned out that there were some misinformation on my car dealers side, but I'm glad the service was done while I had to go back to work. Every step of the check in process was thorough and I understood later why: - I was sent a very detailed inspection with photos and notes in real time as well as the status of the car. This helps drastically when you're not present in the shop. - I was presented with additional services recommended and even different fluid colorations which made it easy to decide - You can accept or deny any service recommended, no delays, and sign digitally - Everyone at this location was kind, professional, and intelligent I will most likely be back at this location. (11.23) I'm baaaaaack

May 06, 2024

A certain dealership wasn't going to be able to look at my Ford Edge until nearly a week after I needed work done. Christian Brothers took it the next morning and got to work on it that day. They turned a nearly 2 week turn around and turned it into 2 days, and all for a lot less than that certain dealership would have charged. The friendly and informative service was just a cherry on top.

May 06, 2024

Don't go to this place, I got a charcoal canister replaced in Nov. 2023 it's April 2024 and I being coming back 6 times now because it keeps messing up same problem over and over again it's overwhelming to to go back and forward, dropping off the car and go get it I had the same problem with an older suburban ,i took it to a moms and pops shop fix it and never had an issue after that, Instead of getting the problem solved they keep adding stuff that need to get fixed, when in reality they haven't solved the main issue at the beginning horrible job Waste of time and money 🤬🤬🤬🤬🤬🤬 It's obvious that their technicians aren't well prepared for major problems on vehicles 🤬🤬🤬🤬🤬

May 06, 2024

I had my oil changed and two days later it was leaking now I have oil spots on my driveway. I took it back they changed the oil filter and told me if it still leaks take it to the dealership has to be a bad oil pan. When I got there they did a full check of everything and there was no leaks . If you have a problem they take pictures and tell you before they steer. So after they change my oil why would I need my oil pan fixed. I always thought they were reliable service people so own up if you make a mistake instead you have a different problem, when it wasn’t leaking when I got there instead of arguing with me not very professional.

May 06, 2024

Professional shop a true pleasure to work with. Easy to work with and great customer service. They also honor their warranties with is really appreciated. They do solid work have had multiple visits with different vehicles and would recommend them to friends and family.

May 06, 2024

The customer service was amazing!

May 06, 2024

Vehicle inspection: Quick and excellent customer service.

Apr 06, 2024

Great service, great people and great experience on the work for my wife's Audi.

Apr 06, 2024

Very knowledgeable and thorough with all services.

Apr 06, 2024

Fast and high quality service. Amazing customer care :), thanks guys

Apr 06, 2024

Mr. Bruce was very helpful, positive attitude. They performed my state inspection and replaced a bulb that could cause it to fail. Great people thank you.