Christian Brothers Automotive Frisco

Jan 07, 2025

Great service and amazing staff! Fixed our water pump on our Cadillac last minute and got us back on the road back to Oklahoma 2 days before Christmas! We was in town for daughters appointment at the children’s hospital and was really happy they was able to get us worked in to get us back home for Christmas!!!

Jan 07, 2025

They had my car for an oil change and a inspection. They had it all day and didn't do the inspection.

Jan 07, 2025

Went here for a check engine light. They said I needed to replace my motor. I asked them to reset my check engine light and they said there was no reason to. Went to another show down the street and they cleared the codes. It’s been 3 months the light NEVER came back on. NOT A VERY CHRISTIAN place in my opinion.

Dec 07, 2024

Super helpful and great work!

Nov 07, 2024

Just want give big shout out to this location everyone there is professional and friendly Mike take is time explaining everything to me I have two vehicles going there for years I will definitely recommend anyone I am comfortable taking my vehicles to these guys

Nov 07, 2024

Very good, very professional! Their service is even more meticulous than the dealer’s. I know nothing about cars, but after they finished the maintenance, they gave me a detailed document. Each item in the document was illustrated with pictures and descriptions. When my car’s headlights had an issue, their staff patiently and professionally helped me fix it for free. Thanks for the staffs here.Highly recommended, bravo!

Oct 07, 2024

Honest. Great customer service. They treat you like family. Help you manage upcoming expenses and always try to accommodate your schedule. Parking is getting difficult as they have spots taken up by broken down cars that have been there for years.

Oct 07, 2024

I had a great experience with Christian Brothers Automotive Frisco. They quickly diagnosed my car and found the issue right away. Plus, they also called the battery shop and had them deliver a new battery (for no charge - still under warranty). These people are highly professional, and they do their absolute best to help you with your car troubles. It's nice to see that honest mechanics do exist. They were also very kind. This was my first time visiting them, but I will definitely do business with them in the future, and I will recommend them.

Oct 07, 2024

This was my first time at this Christian Brothers location, and I had a great experience. Car was serviced and diagnosed same day. Customer service was top-tier, and they provided me with transportation to and from work. Highly reccomend!

Sep 07, 2024

What a refreshing experience when compared to local dealerships telling me they can probably look at my issue in 3-4 weeks. They got it diagnosed the same day i brought it. Had the work done by the end of the next day. Nothing but friendly from the staff. Mike, Jaymee, and Mercedes all treated me with the utmost professionalism and class. Offering shuttle rides and keeping communication clear with status updates. Would absolutely recommend, so glad the auto service industry has not completely deteriorated.

Aug 07, 2024

A very great experience! The staff broke down all the procedures and costs and were friendly and professional. My car's oil was replaced and ready to go with an hour.

Aug 07, 2024

They kept my car for a day without working on it, and I got it back without anything being done on it!!!

Jul 07, 2024

Christian brothers has been nothing but exceptional to me and my family. I can’t speak enough on HIW kind and easy going they are to me, my friends, and my family. Their level of service and speed and precision is unmatched around this area and I can always count on them to fix my car with flying colors. The kindness they’ve portrayed is that of christs own character and really reflects on this company. I have to drive over an hour and a half to make it to them since I’ve moved but it is well worth it regardless of time. Thank you guys for everything! Yall are the best!!!

Jul 07, 2024

I brought my car to Christian Brothers after a dealership failed to fix it properly the first time. This was my first experience with Christian Brothers, and I will never go anywhere else again. I arrived around 2:00 PM, and they not only diagnosed the problem but also fixed it before the end of the day. Everyone I spoke with was incredibly nice and eager to help get my car fixed. If I could give ten stars, I would. Additionally, the prices were very reasonable.

Jul 07, 2024

This location off Lebanon is great! Jamie is so kind and knowledgeable! The wait time was a bit longer than planned, but they provided car service back to your home within 10 miles and kept in great communication through the entire process. I definitely will be returning for oil changes and any of work instead of my dealership!

Jul 07, 2024

I have always used Christian Brothers Automotive from Houston to Fort Worth and now in Frisco. However, this is my first experience with this particular location. My car had multiple issues: water leaking inside, a noisy blower motor, the need for an oil change, and problems with the battery and brakes. I could only afford to address the water leak and the blower motor. After the work was completed, I repeatedly asked if the blower motor had been fixed and was assured it had been inspected and was in good condition. Two days later, the blower motor began working intermittently. When I called the representative I had been dealing with, he consulted the manager, who told me to bring the car back in. This morning, I received a call from someone else at the shop who said they had no information about why I dropped off the car, and my original rep was not there. The person I spoke with was somewhat arrogant and uninterested in listening to my concerns, instead offering excuses. He mentioned there would be labor charges because the motor had been submerged in water last week due to a clogged AC drain. When I tried to discuss the situation, he interrupted me. I told him not to do anything further, as I would take my car elsewhere. My main frustration is that no one asked if I wanted the blower motor replaced last week when the car was already apart and the motor had been submerged in water. This simple question could have saved me from being charged twice for the same labor. A little courtesy would go a long way. I need about $2,000 worth of work on my car, and while I am trying to get the money together, I will be taking my business elsewhere. This experience was very disappointing.

Jun 07, 2024

Fast service on my inspection, nice people, nice office

Jun 07, 2024

Good service center

Jun 07, 2024

I came in with 2 problems 1. AC blower motor was making noise 2. AC was not blowing cold air I paid for them to run “diagnostics” and they told me that they’d need to replace the blower motor first before they’d be able to address the AC air temperature I took the car back and checked the blower motor myself and found an acorn in it that was causing the noise They either A. Took the blower motor out, saw the acorn and intentionally left it there to charge me a new blower motor or B. Didn’t even check the blower motor and told me I needed a new one Be it scenario A or B both are dis-ingenious I actively avoid Christian Brothers and tell everyone I know to never go there

May 07, 2024

Excellent customer service staff and knowledgeable mechanics

May 07, 2024

I cannot say enough nice things about this establishment and staff. Very friendly, very efficient and trustworthy. Had my SUV fixed in one day.

May 07, 2024

I enjoyed this auto service not only because there was religious music playing in the background, but also because everyone was so honest. I called around asking if different places offered a, "full service oil change." One place said they only refilled oil and windshield washer fluid. I asked, "what about my other liquids?" To which I was told that, it would probably mean I 'had a leak and we'd need to address it a different way." I said, "I will call someone else." So I called Christian Brothers Automotive and they said, "Yes, we do Full Service Oil Changes!" .... " I'm on my way!" I said. Christian Brothers Automotive didn't even take my money for an inspection fee due to my tires being too bare. I totally appreciated that!!!!

May 07, 2024

I had a great experience

May 07, 2024

I love this place! They do great work and they treat you very fairly.

May 07, 2024

Super fast. Good service.

Apr 07, 2024

Always do a good job for our work trucks

Apr 07, 2024

Amazing experience, felt like going to a family member for coffee while getting the vehicle serviced.

Apr 07, 2024

Excellent communication, friendly service, and fair pricing.

Apr 07, 2024

Fantastic customer service and great communication on the part of the team! I felt like my car was in good care and I was very happy with how well everything was communicated to me regarding my car!

Apr 07, 2024

First time customer and now a forever customer. Handled my complaint with honesty and integrity. Excellent at communicating progress (with photos). Recommend highly.

Apr 07, 2024

Good work but charge $250 for diagnostic scan. Which is a rip off.

Apr 07, 2024

I’ve always had such a pleasant experience with Christian Brothers! Mike always takes great care of my car needs in a timely manner!

Apr 07, 2024

Possibly the worst service I have every received. I went in initially for my brakes and was strongly encouraged to do several thousand dollars worth of work of which I only did half and went elsewhere for the suspension. After Christian Brothers made their "repairs" my car drove worse than when I brought it to them almost causing my to wreck every time I drove. When I called about this I was met with annoyance and arrogance on their part and was told it was because I didn't fix the other issues (even though the new problem arose only after they had it). I got the entire suspension replaced and of course the problem persisted. After deciding I would try and solve it myself I noticed that the alignment Christian Brothers did was horrendous. My front wheels were off by several degrees from each other. I will never go to this location again and probably never use Christian Brothers again in my life. I would rather go somewhere that knows what they are doing

Apr 07, 2024

They did a $1600 repair on my car and so far so good. I called a few other places and they all wanted $2000 or more. Friendly staff.