Christian Brothers Automotive Brodie Lane
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Review highlights
"called for an appointment and they got me in same day. My wife's car was running rough. They diagnosed the issue and provided me a quote and made the repairs. They kept …"
"Excellent service and treatment by staff."
"Not to mention the great vibe and energy of the people I interacted with!"
Overview
Categories
Auto repair shop
Directions
9200 Brodie Ln
Austin, TX, 78748
Phone number
Call: (512) 607-7623Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:00 AM - 6:00 PM
Tuesday
7:00 AM - 6:00 PM
Wednesday
7:00 AM - 6:00 PM
Thursday
7:00 AM - 6:00 PM
Friday
7:00 AM - 6:00 PM
Saturday
Closed
Description
Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. For over 36 years and across 29 states our guiding principle of “Love Your Neighbor As Yourself” has pathed the way for exemplary customer service. Every guest is approached with transparency, integrity, and compassion to make auto repair easy for every car owner! For auto repair services you can trust, choose Christian Brothers Automotive
Reviews (22)
Feb 03, 2025
The best experience I have ever had fixing my car. These guys are amazing and I can't thank them enough for helping me. They are honest, transparent and just plain fantastic. I will never take my car anywhere else.
Feb 02, 2025
Friendly, professional and gave me great advice on why this particular repair needed to be handled by a dealership.
Jan 30, 2025
They do exceptional work in a timely manner. They go above and beyond to provide amazing customer service. They will even shuttle you to home or work for free while they complete repairs. I gladly recommend their services.
Jan 23, 2025
Personnel is friendly, informative and respectful.
Jan 23, 2025
Great location! Top notch customer service!
Jan 23, 2025
So far they have a great customer service and friendly service! (They have shuttle ride if you live near there)!
Jan 16, 2025
Alternator replacement and fluid change were conducted on our 2008 Honda Accord, and everything is performing well now.
Jan 16, 2025
Car needed professional attention; had developed concerning sounds, both front and rear beyond my ability to identify. I had used CBA before for minor and routine care. This time, I'm pleased to have had CBA on the job. They kept me apprised on progress on diagnosis and repairs. Also, made my life easier with rides to and from the shop. Very pleased to have my 2015 Audi A3 running like new again.
Jan 09, 2025
Efficient, friendly, careful in all wearing masks. I was out of there faster than I'd expected.
Jan 09, 2025
Everyone we encountered was fantastic. The service and quality of customer service was excellent.
Jan 09, 2025
Staff was super friendly. Had an overall great experience!
Jan 06, 2025
Absolutely awesome job, work done in a timely manner, affordable
Jan 06, 2025
Avoid this location (and maybe all locations) until they restore their scheduling system to its former glory. Changes to their system have overbooked their resources to the point that pre-scheduled and confirmed appointments are NOT being honored. A one-hour pre-scheduled inspection and oil change took seven hours, a six-hour difference from what used to happen before they made this change. A verbally communicated and verified pre-sale inspection ended up holding the vehicle hostage for eight hours without any work being done on it at all. We have no idea what issues this vehicle may or may not have, and these types of unkept promises defeat the purpose of a pre-sale inspection. Christian Brothers Automotive has lost a loyal customer of ten years to greed. If I can't trust them to manage their workload, I can't trust them with the safety of my family within the vehicles their greed-focused management has implemented.
Jan 06, 2025
Great service! And unlike any other auto service center - very friendly, customer focused people, fair prices, and a super comfortable, immaculately maintained waiting area that feels like a living room! They’ve got my business.
Jan 06, 2025
I had a great experience with Christian Brothers Automotive. They were honest and upfront about what my car needed. I was really impressed with how detailed they were in explaining the issues and walking me through the process. Even though I decided not to go ahead with the repair right now, I felt like they genuinely cared about helping me make the right decision. The staff was super friendly and efficient, and I’ll definitely be coming back in the future when I need work done
Jan 06, 2025
I had an appointment for 8 am. They keep my vehicle all day without doing any service. I called an hour before close to check on the status, for them to tell me they did nothing and they weren't going to get to it today so I just picked up my vehicle instead. I've used their services for 7 years and in the last 1 or 2 years I noticed a decline in quality. With this incident they finally lost me as a client.
Jan 06, 2025
Polite, respectful, helpful, positive, efficient…and my emissions test was done so quickly that I didn’t even get to finish the bottle of water that was handed to me when I arrived! I love that customer engagement/treatment is obviously a key component of their company’s mission.
Jan 06, 2025
Representatives are always friendly Professional and courteous. They greet you as you’re coming in the door and welcome you as a returning customer. I love the way they communicate to keep you up-to-date on the service they’re providing for your vehicle. The detailed estimates and Billing I always have a great experience.
Jan 06, 2025
They (Christian Brothers Brodie) are very good at their profession. Everyone is ready to help. Michael was very detailed in everything that needed to be done to my Jeep. It’s running like brand new now. I highly recommend them. They’re my new auto service location for my Jeep. Check ‘em out. You won’t be disappointed. Btw, their 3 yr/36,000 mile warranty whichever comes last is unbeatable! M. Barbosa
Jan 06, 2025
They charged me 90$ for testing a battery. Went to advance auto parts a couple blocks away and saved myself $650 for what they wanted to charge on a battery and 2 screws
Jan 06, 2025
Very accommodating! Excellent service! Thank you!
Jan 06, 2025
Very good customer service. Good communication, and knowledgeable.