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Chevrolet Service

5

4

3

2

1

4.7
(257 reviews)
Review highlights

"Car was needing checked, been hearing a popping sound when steering wheel turned. I scheduled appointment for 10 am online, they got what needed fixed done. Needed …"

"Quick and efficient service, only suggestion is to have coffee in customer lobby"

"They give my wife a loaner that had beer cans in the back seat."


Overview

Categories

Auto repair shop, Auto tune up service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM


Description

Never thought that you could have a favorite dealership? Morristown Chevrolet is out to change that mindset, not only with our huge inventory of new and used Chevys but with the best sales team and skilled technicians in Tennessee! You’ll come for the impressive selection of new and used cars, trucks, and SUVs, but you’ll stay for our one of a kind customer service. While other dealerships will lead you on, we are transparent with you from the moment you walk onto our showroom floor. We offer flexible financing, quality trade-in values, and a promise to be there when you need us. But don’t take our word for it. Stop in today, on West Andrew Johnson Hwy, and see for yourself why we’re your new favorite Chevy dealership in the Tri-Cities!


Reviews (26)

Jan 31, 2025

Kevin, Alex, & Brendon worked tirelessly to diagnose what was going on with my Chevy Avalanche. Everything is fixed now and all is good!


Jan 16, 2025

I was treated well and they took care of the issue with my vehicle


Jan 09, 2025

We arrived on to time and were met immediately with a service associate. He went over all our options for service and then completed the needed services in a timely manner. The waiting area was clean and comfortable.


Jan 06, 2025

Was great like always not long wait time for my oil change


Dec 06, 2024

Fast and kind service


Nov 06, 2024

Great staff who remember you is nice. Prompt and quick as usual. I love the videos while my vehicle is being serviced.


Feb 06, 2024

After being the owner of Honda cars for thirty years I bought a Chevrolet and the service I have received from them has been wonderful.


Feb 06, 2024

Can you give lower than a 1 star? If so that the rating. I bought a truck (yes older and high mileage) on Saturday and Wednesday it broke and left me on the side of the road after 250 miles. I had it towed to them on Wed and was told they would have it looked at Thursday morning to see what the issue was by a sales manager. Three days later, 13+ phone calls, lots of promises of return calls and still no calls, no updates and not looked at. I just want my truck fixed. This is crazy.


Feb 06, 2024

First time here, great experience. People are great, very friendly and efficient! I will be coming back!


Feb 06, 2024

I took my 2014 Jeep Compass to have it fixed here, well it was a big mistake. I told them the most important thing that needed to be done was the driver side wheel bearing. Fix that first cause there was a loud roar on the driver side. Well they did do a good job fixing everything else though, you know the things that really wasn't the main issue. I had already had the passenger side wheel bearing at the jeep dealership fixed and both axles but they didn't listen either after telling them to do the driver side bearing too. So $1500 later and it is roaring louder than ever. I know they didn't test drive it or they might not have let me leave. They also said they changed my oil but it's a quart low and they didn't even put a new sticker on. They had my car for two weeks which made me lose even more money. Nothing but a bunch of lies. Why wont anyone change my driver side wheel bearing?


Feb 06, 2024

John Turner, service advisor, has completely restored my trust in service departments. He was so honest, and helpful in getting my warranty items covered. If you have to go in for service please ask for him. You won’t be disappointed. Thanks again John - I will ask for you every time.


Feb 06, 2024

They were funny and quick. Great job guys. Keep up the good work.


Feb 06, 2023

Every business is struggling to recover from the damage of the coronavirus; these guys are keeping up the good fight


Feb 06, 2023

Everyone was very nice and helpful!


Feb 06, 2023

Excellent


Feb 06, 2023

Excellent service!


Feb 06, 2023

Good work and nice people.


Feb 06, 2023

Great service and it was quick!


Feb 06, 2023

Great service, the advisor was very helpful


Feb 06, 2023

Installed front license plate bracket. Fast service. Wonderful service.


Feb 06, 2023

Nick was awesome and thorough.


Feb 06, 2023

Service was great and pretty quick! The gentlemen in the office was fantastic and answered some questions I had about the points. Price was on point!


Feb 06, 2023

They were super nice and very quick.


Feb 06, 2023

Very god


Feb 06, 2023

Was a very pleasant experience from beginning to end!


Feb 06, 2023

Went in for a oil change