Cascade Service Center

Feb 01, 2025

Did not put correct oil in my car. 2 weeks after oil change , check engine light came on. Mechanic concluded it was the oil.

Jan 23, 2025

Went for a simple oil change. Now my car smoking????? DO NOT RISK UR CAR HERE. ITS ALWAYS EMPTY For A REASON! I went because everywhere else was booked. WONT EVER RECOMMEND

Jan 09, 2025

Very horrible tried to get service the women wouldn’t let me talk to anyone to fix my car

Nov 06, 2024

Absolutely horrible customer service from the owner and service technician.. NO greeting ..No thank you for your business.. and not satisfied with oil change...i can clearly see why their business is slow .. I've been coming to this location on and off for 2 years when I lived in the area... service has lowered to a bare minimum...you've lost a good customer.... please leave the POOR attitude at home ...

Sep 06, 2024

Bad management Chinese guy overcharge for oil change and been here numerous times paid 65 one time came in couple months after Chinese guy telling me 84 to 94 dollars only because I question the prices and my car isnot a foreign car it us a gmc terrain 2015 ripoff I only stayed and paid for oil change for the warranty if something happens to car I seek legal action with a receipt

Sep 06, 2024

In and out service. Been coming here for years

Aug 06, 2024

Always in and out for an oil change! Affordable prices! Great customer service! I'll be a customer for as long as they are around. They do emissions testing too!

Aug 06, 2024

SCAMMERS THEY BROKE MY CAR I ONLY NEED AIR IN MY TIRES

Jul 06, 2024

Highly highly wouldn’t recommend. I took my vehicle here to be serviced, a run of the mill oil change and the mechanic stole out of my car. He stole out of my arm rest two items and there was absolutely no reason for him to be in my arm rest. The owner was unhelpful and refused to provide assistance in resolving this matter. Claimed the cameras weren’t working.

Jul 06, 2024

Honest and fair. They couldn’t fix my problem and helped me find someone who could.

Jun 06, 2024

They always provide consistent service

May 06, 2024

Went there to get back brakes did and they made them worse now my park light keeps coming on, mechanic didn’t how to do abs on newer model cars.. then they tore the skid plate down and cut a hole in it to do the oil change, had to spend 150 to have it replaced.. But guess what? They changed the oil but not the filter ..Mr. Kim very nasty attitude.. Please stay away.. Wish I could give 0 stars..

Apr 06, 2024

Amazing place to get your car needs! Went in for an oil change and it was a great experience. The owner was very nice and explained everything clearly. Will be coming back!

Mar 06, 2024

DO NOT COME TO THIS PLACE BY ANY MEANS!!!! they scammers!!! Say change your oil and less then SEVEN days later engine light on because guess what? No oil no oil filter! And of course staff and owner RUDE AND DISRESPECTFUL AT A LEVEL IVE NEVER SEEN

Mar 06, 2024

I went to get an oil change and emission test. I checked how busy they were on Google and chose the right time. It was simple, get in and handed car keys and sat and wait for less than thirty minutes, and it was all done. The man didn’t even ask me any type of oil I needed, 😅 The service I knew could have been bought and the man whom I talked to could be a new owner, but at least they got nice chairs in the waiting area now(it used to be a hard cheap chair), and I was comfortable.

Mar 06, 2024

The guys were friendly!

Mar 06, 2024

This place is horrible my brakes are not working the correct way after they replace them my oil change was never changed or filter they robb me and took my money poor service Mr.Kim has a nasty attitude and approach very rudely and he definitely is racist human being I will never come here again closed this shop down

Mar 06, 2024

Very rude and overcharged me for a oil change.

Feb 06, 2024

0/10 do NOT recommend! When I pulled in and asked if they were open and if the available mechanic could help, he sarcastically looked at their lit open sign and said "no." I proceeded to pull into the shop thinking he could help but he told me to 'leave and ask Walmart'. When I asked him if everything was okay and why he won't help, he proceeded to verbally insult me which led to us going back and forth. He said why would I ask if it was open if I saw the sign but I also saw him eating and assumed he could have been on break. So he turned down my services because he didn't like a simple question? He is usually kind and helpful so maybe he was having a bad day and took it out on a customer. I wonder if a man would have gotten that same response? Or an elderly woman? Or a white person? Probably NOT.

Feb 06, 2024

I usually don’t do this but I’m displeased of how this business treated me. I arrived to get my brakes and rotors repaired because I saw the nice ratings, arrived early, no cars were being serviced. I’m guessing the owner asked what service I needed to be done and he declined without any reasoning. I don’t like writing bad reviews but yea this business definitely deserves one.

Feb 06, 2024

They destroyed my husband’s brakes. Imagine taking your car for a brake job and leaving with it worse than what it was before. The manager is incredibly rude and refuse to help or offer a solution or refund. Please take your money elsewhere.

Feb 06, 2024

Do not bring your car here

Feb 06, 2024

Great company! In conclusion, O'Neill Auto & Transmission Service is a trustworthy and reliable choice for any auto repair needs, especially for transmission issues. Their combination of expert service, transparency, and customer care truly sets them apart. I highly recommend them to anyone seeking quality auto repair services.

Feb 06, 2024

Great work

Feb 06, 2024

I get my BMW oil changes with Mr. Kim. Efficient service, and good team of repairmen.

Feb 06, 2024

I had to do an Emissions Test on my vehicle, so I called the Cascade Service Center and the owner said that, Yes we do Emissions at this facility; However when I get at this facility the owner tells me that his worker who runs the Emissions Test is sick and therefore he could not provide the service. I was appalled that someone has me come out his facility and have the nerve to tell me "if I choose to come back then he would the next day from only 9am to 2pm with no guarantees, Wow I completely felt like the owner was being an absolute jerk because,he being the owner, he could have learned how to do the Emissions Test and still made the money but instead choose not to !!!!

Feb 06, 2024

Ive been supporting this business for YEARS. This is the second time I received an oil change from them and they did not set the setting back correctly causing service lights to stay on in my vehicle. The first time I had to PAY just for someone to set it back properly. I came to the shop to explain to him the issues HIM & HIS STAFF were both very rude telling me Idk what Im talking about when Ive experienced this issue already. He would even take the 5 mins out of his day to attempt to do what I asked. Needless to say he doesn't care he just wants your money. AA please stop supporting this business. As a loyal customer for 6+ years. Im telling you this!

Feb 06, 2024

Same as express oil change. Quick, easy, and close to home off of Cascade. No extra fluff or attempts to upsale something.

Feb 06, 2024

Saved me a headache by being honest. Top notch service here. Highly recommended.

Feb 06, 2024

They so rude to it’s sad