CARSTAR Spring Valley Auto Body

Nov 06, 2024

Went in there to ask for an estimate and was immediately met with well who you got insurance with they usually ask for the estimate. I’m like I’m gonna pay for it out of my pocket once they heard that he said all you need to make an appointment. Had an attitude and was very rude with not recommend this place to anyone. And I have a great idea of why I was treated that way. Sad it’s 2024 and people still have that way of thinking.

Oct 06, 2024

The service was amazing! I was kept up to date on the repair of my vehicle from start to finish. I will certainly use Car Star again if needed .

Oct 06, 2024

They did a great job and took care of my car.

Aug 06, 2024

They did a fantastic job repairing my car. Everyone there was very nice answered all of my questions. I got my card back quickly and it looks perfect. I would definitely recommend using them. Thank you!

Jul 06, 2024

Great work and painting. Once the parts arrived the vehicle repair was accomplished very quickly. The vehicle looks brand new perfect paint match.

Jun 06, 2024

Except for the backlog on scheduling the repair, they did a good job.

Apr 06, 2024

Great customer service, very friendly in explaining what’s needed and the process of getting it completed.

Apr 06, 2024

Part of the Neighborhood! Superior workmanship....

Mar 06, 2024

Excellent work and on time.

Feb 06, 2024

Best place. Trustworthy people

Feb 06, 2024

Excellent service and work…!!!

Feb 06, 2024

Great service and great price.

Feb 06, 2024

Had my bumper damaged and the nice gentleman reattached it for no charge. Thank you for your friendly service.

Feb 06, 2024

I was referred to this by State Farm. Thinking twice about sending my car here seeing a lot of bad reviews. Not happy already with waiting 2 weeks just to get my car in the shop. Has anyone else had any issues like this what’s the usual turn around time? Hard to find good decent businesses.

Feb 06, 2024

In SC there are long waits for car repairs no matter where you go. This location was organized and scheduled repair as soon as their schedule would allow. Once dropped off as scheduled, updates provided and repair completed on time. This is 2nd vehicle I have used this business for. Recommend!!

Feb 06, 2024

Owner tried to rip us off even though my brother owns a Carstar franchise....Owner didn't do what our quote said, instead tried to use a part that was wrecked and tried to fix up unbeknownst to us to pocket more money. To add insult to injury he upcharged us! Beware these aren't moral business people and they do poor work.

Feb 06, 2024

They were very helpful and did excellent work. I am very pleased with the work that was done.

Feb 06, 2024

They were very nice to deal with. Everything was done perfectly and on time.

Feb 06, 2024

Went to see if trim could be reapplied. The tech or whomever he was told me it needed to replaced, even though it was a new trim that I purchased. He asked me who put it on the first time, and I told him the people who painted my car. He then insulted my paint job and told me to take it back to them to put it on. I definitively would not recommend this business just based on the interaction.

Feb 06, 2023

Awesome service, awesome work

Feb 06, 2023

Car star car repair did an awesome job, I would recommend this business to others.

Feb 06, 2023

DON'T WASTE YOUR TIME OR MONEY HERE!!!! This is the WORST so-called auto body repair shop. I'd advise anyone going here to take a walk in the service area. It's the oldest dump full of rusty ancient tools and machines. NOTHING state of the art. Only take your vehicle here if you want the old man inside to be rude to you or if you want your vehicle returned to you worst than before your accident. Their level of repairs are unsatisfactory to say the least. They kept my car longer than they said and when I went to pick it up it had blue paint on my black car and air pockets in the dried paint. Of course, I had to leave it ANOTHER day so they could as they stated, "make it right." They only made their messy repairs worse. If I could give this so-called auto body repair shop a negative rating, I would. By the way, when I showed the old man that sits at the desk inside, different spots left on my black vehicle, he spit on it to remove the spots. I was floored!!!!!!! My husband and I were soo rudely treated at this place, I'd never return or advise anyone else who cares for their vehicle to go here!!!!! Regretfully, after the messy job they did on 2 scratches on my rear trunk, I will need new parts and my entire car has to be repainted because of their poor performance. I would never let these people touch a matchbox car!!! AWFUL!!!!

Feb 06, 2023

I used Carstar Spring Valley Auto for some body work. They are honest and delivered on there promise to have vehicle ready. They did a fantastic job and would highly recommend this business.

Feb 06, 2023

Professional services provided, staff was courteous and very helpful. They assisted with rental car services and confirmed customer satisfaction prior to leaving the facility.

Feb 06, 2023

This CarStar franchise did everything they promised and better. And it was all done on time. I would definitely take any future work there.