CARSTAR Collision Specialists East

Feb 06, 2025

I chose CARSTAR because they did a good job on one of my cars several years ago. However, on this repair it took them 6 weeks! Not happy.

Jan 31, 2025

Chuck has been great to work with so far. Between getting me in during a busy season for them, as well as quick and easy communication. I’ll add photos of the repair when everything is all said and done

Jan 07, 2025

Current Customer. ******update: it’s now January 2nd, still haven’t gotten my car back. I’ve spoken with the estimator twice since my initial review. “He stated it should be coming out of paint here in the next day or so, I’ll give you a call when it’s ready”****** Decided to try CARSTAR based off the reviews. Had a conversation with Chuck (estimator) about have a single part (fender) painted for my X5. I was assured this would be a quick turn around on since I was dropping it off. (Out of town customer that had time constraints) The price was fairly steep ($580ish). Honestly more what I expected, but based off reviews I felt it had value. And chuck assured me it would be in and out. Here it is going on 3 weeks now. My part still isn’t painted. Haven’t been contacted about my part. I called early last week and was told that it just went back. And now unsure when/ if I can even get it. I was working here for a month out of town from Texas but now have to return home without having my car part. Hoping CARSTAR doesn’t try to mechanic lein my car as I’m now out of state back home and unsure when I’ll be returning to Wichita. Tough pill to swallow considering it will cost me $160 and ten hours in gas/time round trip to resolve.

Jan 07, 2025

Great Staff!

Jan 07, 2025

I would like to thank you all at CARSTAR the generously of taking in my Toyota Camry and having it more inspected by the Auto Mechanic and giving the time to have it on your lot . My gratitude for you all is much appreciation . Thanks You Christy Ford

Jan 07, 2025

My repair took longer than originally thought due to hidden damage but Carstar fixed it right and my vehicle looks like nothing ever happened. The staff were very friendly and professional.

Jan 07, 2025

This experience was amazing! Everyone was so kind and was willing to help me in my journey on getting my car fixed! I have never been taken car of so well, I will always come back to this location if my car is in a wreck

Dec 07, 2024

CARSTAR was the perfect body shop to work with, and Chuck especially helped make the process as stress free as possible. They were friendly, available, quick to respond, and willing to give excellent advice thru all aspects of the process. Would highly recommend!

Nov 07, 2024

Excellent customer service - Chuck went above and beyond, even sorting out insurance and rental car issues for me. The work is exceptional - my ride looks brand new!

Nov 07, 2024

⭐⭐⭐⭐⭐ Exceptional Service at CARSTAR East As a former auto collision and paint technician, I know quality work when I see it. CARSTAR East at 606 N Webb Rd truly delivers 5-star service, and Chuck the Manager is the driving force behind it all. My experience here was nothing short of amazing. Chuck's management style sets the bar for customer service. He ensures that every aspect of the repair process is handled with utmost professionalism and care. His knowledge and commitment to excellence are evident in the final results. Whether you're dealing with collision damage, paint issues, or any other automotive problem, CARSTAR East should be your go-to shop. They have the skills, equipment, and dedication to get your vehicle back to its pre-accident condition - or even better. Don't hesitate to bring your vehicle to CARSTAR East at 606 N Webb Rd. With Chuck at the helm, you're guaranteed service that goes above and beyond expectations. This is the place where your car troubles end and peace of mind begins.

Nov 07, 2024

Always professional

Nov 07, 2024

Chuck and the guys are amazing and super helpful! Always trust them with my body work!👍🏼

Nov 07, 2024

The work they did was as professional as it comes. The car look better after their repairs than before the accident. Being an aircraft mechanic and aerospace engineer, quality is the first requirement and I can see quality when I see it. CarStar will repair your car with the greatest degree of professionalism and quality.

Oct 07, 2024

Awesome repair services!! Great customer service toooo!!

Oct 07, 2024

Carstar did an amazing job! I needed some additional work done after they fixed damage that was done to my car. They took care of that as well and did outstanding work! I would highly recommend them. Chuck is amazing to work with and strives to be the very best at what he does!! It shows in the quality of work that they do.

Oct 07, 2024

Great professionals!

Oct 07, 2024

Very helpful group of amazing people. Everything was beyond good & the energy was very warming

Sep 07, 2024

Car looks great! Hasn’t looked this good in ages and I just wrecked it! Came back with interior cleaned, as well. Always have been happy with the work from Ray and his staff.

Sep 07, 2024

Great service great management Always helpful and we appreciate their help and hard work. They are fixing my husbands company truck up and doing a great job

Aug 07, 2024

What I thought was going to be a complicated repair, CarStar was able to make easy work of it! I cannot even tell where the damage was at on my roof. The repaired roof looks like it came straight from the factory. Chuck was able to answer all my questions and keep me informed throughout the whole process. I would recommend this repair shop to everyone!

Jul 07, 2024

Chuck, the estimating manager is very friendly and accommodating. Very happy with the customer service experience and quality of work.

Jul 07, 2024

Extremely happy with the service from start to finish. Returned my truck to showroom quality. Highly recommend.

Jul 07, 2024

Friendly and very helpful 100% from start to finish!

Jul 07, 2024

Great job, handled everything very well. Thank you!

Jul 07, 2024

Top notch collision repair. My vehucle looked perfect at compketion. Every employee was professional yet very friendly. Chuck was awesome, so knowledgeable and informative.

Jun 07, 2024

Great service and explanation of job! Chuck was so helpful.

Jun 07, 2024

I highly recommend CARSTAR East! Chuck took care of us from start to finish. He handled all the details and the vehicle was perfect when we picked it up. He was also very responsive about any questions we had.

May 07, 2024

Best place I have had work on my car in a long time

May 07, 2024

Chuck was fantastic to deal with

May 07, 2024

Did a great job

May 07, 2024

They did a great job and were easy to work with.

May 07, 2024

Very satisfied with the work they do. They will do things the right way. Based off the quality of their work, you can tell why high end dealerships in Wichita use them as their primary body shop.