CARSTAR Automotive Collision Services

Feb 06, 2025

I choose this location specifically to get my car fixed based on other reviews and it did not disappoint. They updated me almost daily on the status of my car repair. Mike was professional and courtesy. I received the car clean inside and outside. Definitely recommend them to others looking for an auto repair shop.

Feb 05, 2025

great service, truck looks great after repairs were completed, thank you Mike

Feb 03, 2025

If I could give Car Star more than 5 stars, I would! Amazing team, incredible service and outstanding repairs. Start to finish. Thank you!

Feb 01, 2025

The personnel at Carstars did a great job with my vehicle. From the communication updates to helping out with getting a rental. The circumstances and stress of having to have my car repaired were not compounded by bad service. I appreciate the professionalism of everyone that were involved in getting my vehicle repaired.

Jan 31, 2025

CARSTAR Auto treated me so good. I was in an accident, Michael Koppien was my estimator. He explained every step they would take. Kept me informed and was wonderful to work with. I also delt with the lady in the office (I forgot her name) but she was very helpful and super nice. I would recommend CARSTAR to anyone. I would also use them again, if needed.

Jan 31, 2025

Start to finish A+, from estimate to communication, updates, change order to repair, fit, finish and function of repairs all A+

Jan 17, 2025

Great company to work with. We’ve had many cars repaired here and they’ve always been great at communicating, working with insurance, and repairing!

Jan 17, 2025

This place is BEYOND amazing!!!! I am truly, truly impressed. I was awaiting those dreaded words "It's totaled" but NO! Carstar was able to fix all of the damage and the color match is spot on!!

Jan 07, 2025

Mike and Addison were great! My car looks fantastic. I highly recommend Carstar for all your auto body repairs

Jan 07, 2025

They didn't even know where my car was when I came to get my personal belongings they said the insurance company gave the ok to take my car which was a lie

Dec 07, 2024

Beautiful building. Clean and nicely designed front office. Friendly staff up front and in the shop. Timely repairs. Very communicative service rep. Highly recommend!

Dec 07, 2024

Great customer service, great communication, great work

Dec 07, 2024

Highly recommend CarStar for all your car repair needs. A reputable company doing quality work. Thanks Johnny!

Dec 07, 2024

Recently had my Prius in for some body work and the folks at Carstar were awesome. They were very professional and communicated to me every step of the way. The work they did was great, and I would have no problem recommending this shop to anyone who needed some body work done on their car.

Dec 07, 2024

The team at Carstar located at Robin Lane is fantastic. They kept me updated as body and paint work on my truck progressed. If there were options during each step and phase, they contacted me, explained each option including how each option would look and if there were any function impacts. The results far exceeded my expectations. Update November 2024. Brought my motorhome RV in for sun cracked and faded decals. Carstar on Robin Lane removed the old decals and painted new graphics that look great.

Dec 07, 2024

Took my truck in after getting rear ended on the freeway. Mike did a great job of taking care of things and they did an amazing job on the repairs, it looks better than the day we got it. Couldn’t be more pleased with their work.

Nov 07, 2024

Addison and Mike did an awesome job on our repair. They exceeded our expectations as this was warranty work from an out of state CARSTAR company. They made the calls and got approval from the other company to do the repair. I was glad we took it to CARSTAR because the company proved that no matter where the damage occurred they will stand behind you. They were very communicative and let us know of the progress by text every step of the way.

Nov 07, 2024

Amazing customer service!!! Addison was so helpful!!

Nov 07, 2024

CarStar, provided great service at a very competitive price. There work was excellent and performed in a very timely manor.

Nov 07, 2024

Had a great experience! They were very efficient and kept me updated on the progress of the car. We appreciated the owner taking the time to explain everything they did and answered any questions.

Nov 07, 2024

I’m only giving 5 stars because giving 100 wasn’t an option. This was not only the easiest and most pleasant interaction I’ve ever had with a body shop, the estimator Mike also went WAY above and beyond to help me address a totally separate issue than the one I was originally there for. Everyone I dealt with was genuinely kind and gave impeccable customer service! I definitely recommend this shop!!!

Nov 07, 2024

Mike and the team at carstar provided me with an honest and true quote after my accident. Their customer serivce and outreach for customer satisfaction is above all I highly recommend them.

Nov 07, 2024

Thank you to the team for your communication and swift fixes!

Nov 07, 2024

This was my 2nd time working with CARSTAR. Both times have been phenomenal. Kind and professional employees that do quality work. Highly recommend them. They will go above and beyond to help you out.

Nov 07, 2024

Very good and easy experience! Received updates regularly on the progress of the work and it was perfectly done!

Nov 07, 2024

We had a rock fly thru our car window while travelling from Phoenix to Sedona on a Sat. Our insurance Co arranged for us to have a temporary fix at Carstar. Addison was so accommodating & even stayed late, to get our car fixed and secured so we could continue our trip. It's rare to find a business these days that puts such effort into customer care & satisfaction! Highly recommend!

Oct 07, 2024

Amazing State of the Art Body Shop. My 2003 Lexus looks like a brand new car. Excellent service and staff.

Oct 07, 2024

CARSTAR was a great shop. Employees were helpful and communicated with me during the entire repair process. Mike gets an A++ for customer service. He was friendly helpful and honest. I definitely will be referring friends and family to this shop for car repairs.

Oct 07, 2024

Professional, detailed and speedy, making the necessary repairs in a timely way returning the vehicle in pristine appearance

Oct 07, 2024

SEAMLESS. great location, very friendly, quick to schedule and COMMUNICATED every step of the way via text, email and even included phone call, car wash (in & out) and pick up upon completion. our car looks great! HIGHLY RECOMMEND!

Sep 07, 2024

CarStar did an excellent job on my Honda! They made everything easy and stress-free. I would highly recommend them to anyone!

Sep 07, 2024

Great communication! Car looks great too !

Aug 07, 2024

Great job - looks like new. Great communication and quick turnaround.

Aug 07, 2024

Very professional, efficient, and excellent quality of work!