Carr Craft Automotive

Dec 06, 2024

I called them based on location and reviews and I'm glad I did! Everyone I dealt with was so kind and I was surprised at how reasonable the cost was to repair the blower on my car. I Will be returning to get more work done. I didn't get the name of the mechanic that worked on my car but he was so patient and answered all of my questions. The waiting area is clean and has a lot of cool antique decor. It's a nice space to sit and relax while you're waiting for your vehicle to be worked on.

Feb 06, 2024

Amazing, fast, reliable service. We've been taking our vehicles here for years, both personal and company. They're always prompt and don't try to cheat you out on anything unnecessary by adding frivolous "needed maintenance" like some mechanics do.

Feb 06, 2024

Carr Craft has taken care of all our family's cars for many years. They are friendly and trustworthy.

Feb 06, 2024

Fast and great service! Highly recommend! My stater went out on my car, and I called a few other places that told me they wouldn't be able to see it until 2 week out. I called Carr Craft and spoke with Andrea, who was extremely helpful and sweet. She gave me the number to a towing company they worked with and I got my car in the next day and was back to me within 2 days. If anything goes out on my car again(hoping it doesn't), I know who I will call first.

Feb 06, 2024

I cannot recommend this shop any higher than I already do! When we first moved to the Portage area 3 years ago, we needed a dependable, trustworthy place to take our cars. We got very lucky when we found Andrea and Josh! Communication and diagnostic processes are clear, while lessening the burden of worry. Most shops have had my car for up to a week during repairs, but with Carr Craft, I know I'll get my car back within one to two days! I can only give 5 stars on this review, but really I wanted to give 6!

Feb 06, 2024

Talked to Andrea on the phone today about service records to a vehicle I just purchased, she provided me all the information I was looking for! Thanks again!

Feb 06, 2024

This is a family run business that we swear by. We have been coming here since we moved to MI 4 years ago. Honest and fast to get your vehicle in the shop. They are always transparent about what needs to be done and what could be held off for a bit.

Feb 06, 2023

**** BEWARE****After reading all the reviews, thought I was going to be dealing with something different out here in this automotive repair industry and was excited to try out this place. But after my experience just over the phone, the arrogance, and the inpatients of the receptionist and mechanic from me not really being able to explain what's wrong with my car, like they want you to do there job for them, and they really DON'T want to fix your vehicle. Must be friends, family or golf buddies who wrote all their reviews giving them good ratings, keep shopping around folks they are better places out there who will work with you!

Feb 06, 2023

A good place to get car work done. Very caring about you and your car. If you need good car work done I say go to carr craft.

Feb 06, 2023

Amazing service. Setting up an appointment was quick and easy over the phone and was able to work around my schedule. Went in to have them look at a few things and they went beyond what i asked and let me know of some other things to look out for. All around amazing service and will be going back!

Feb 06, 2023

Good place informative and reasonable prices

Feb 06, 2023

Great people to work with

Feb 06, 2023

Great service they always work me into their schedule and are very good

Feb 06, 2023

Great service, always dependable and honest. Never charge for services not needed

Feb 06, 2023

Honest, helpful people and great service.

Feb 06, 2023

I wouldn't trust my automative needs with anybody else! The owners and employees are professional, attentive and so kind. Hands down, the absolute best!

Feb 06, 2023

They do great work and are great people. Like many places they are understaffed so work can take some time to get in and out

Feb 06, 2023

Top notch mechanic....been goin to him for years

Feb 06, 2023

We have used Carr Craft for years. We are always treated so well. They are honest people who know there stuff and care about their customers.

Feb 06, 2022

Carr Craft is the best. These folks are honest and know what they're doing. They are a stretch from where I live, but I'll drive past other places to take my car here. Maybe you should too. Bring donuts.

Feb 06, 2022

I highly recommend Carr Craft for all of your automotive needs. They are quick to get you on the schedule, provide solid and honest repair work, they are fair in price and are always very professional and caring. Thank you!!

Feb 06, 2022

Nice place