Caliber Collision
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Review highlights
"… job always. I know that I hate having to repair my vehicle due to someone else's car damaging mine. I can count on them to repair correct and within the estimated time."
"Highly recommend this location for their quality work and remarkable service."
"Very kind employees and excellent detailed work and customer service."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
9985 Huennekens St
San Diego, CA, 92121
Phone number
Call: (858) 642-4117Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Services
Reviews (24)
Jan 31, 2025
This is not the first time I use Caliber Collision for my cars repair and every time they do great job. Car was fixed by promised date and delivered to my house.
Jan 17, 2025
Amazing customer service with great communication. Highly recommend!
Jan 17, 2025
I couldn’t be more pleased with the service I received from Caliber Collision. After my accident, I was understandably stressed, but the team, especially Jose Rivera, made everything so much easier. From the moment I brought my car in, they were professional, understanding, and reassuring. They walked me through every step of the repair process, ensuring I knew exactly what to expect. Not only did they finish the work on time, but the quality was exceptional. My car looks as good as new! It was clear that they paid attention to every detail, and I felt completely confident in the work they were doing. In a stressful time, Caliber Collision was a true delight to work with, and Jose went above and beyond. They took a lot of the worry off my plate, and I’m incredibly grateful for their outstanding service. Highly recommend them to anyone in need of auto repairs!
Jan 17, 2025
Verry good
Jan 07, 2025
Caliber collision was quick and thorough with the repairs.
Jan 07, 2025
Cesar is as extremely helpful. He helped me save about 2 grand on minor damage to the right side of my bumper. Will definitely come back if I ever need work done!
Jan 07, 2025
Dropped my car off recently was told the longest wait would be just getting parts delivered. Very friendly and helpful! I can’t wait to see how it comes out!! I’m excited.
Jan 07, 2025
Got an estimate here, as well as from 4 other collision centers and the estimate I received from this Caliber Collision was $3000 more than the other 4! (The other 4 all came in around similar pricing, including 2 dealerships). There were a ton of unnecessary items that I was told were "required" for my car. None of which were listed or mentioned by the other collision centers (including the two affiliated w dealerships). The employee doing the estimate couldn’t explain or justify them when I inquired about them. Clearly they are ripping people off and adding on unnecessary work. Do not trust a fair estimate from them and if you do get an estimate here, at least make sure you check at least two other collision centers for comparison. I found Caliber Collision to be a complete outlier in pricing w multiple extraneous add ons.
Jan 07, 2025
Great customer service, good communication and quick turnover! Awesome team!
Jan 07, 2025
I received excellent customer service and am very happy with the repairs that were done on my vehicle. Would definitely recommend this shop to anyone needing superior service.
Jan 07, 2025
Tesla Only Review Don't pick Caliber for Tesla Repairs. My insurance company didn't give me many options for repair facilities, but Caliber was the option of the 3 given that stood out; they are well known, have multiple locations nationwide, and stand by their repairs. So we decided to pick Caliber. I regretted that decision when it took them approximately 2 months to revise their repair cost estimate 3 times before my insurance decided to render the vehicle a total loss. I'm no expert on vehicle repair, nor a claim to be one. Initially, customer service was amazing, but towards the end (around Thanksgiving timeframe) I had to pull information out of them as they weren't updating me as closely as they were my insurance company. They initially quoted a low number (<15k) and I was surprised because of how close the impact was to the battery and the drivetrain. A month and a half passes and they update my quote again for minor things they noticed on the takedown of the damaged area, which was still within repair cost analysis for my insurance. Then they changed the quote again closer to Thanksgiving for additional damage they found as they uncovered more of the damaged parts. Until finally they hit the magic number 2 months after the accident and my insurance opted to total the vehicle. Overall, this may be unique to Tesla's but Caliber wasn't thorough enough on the initial inspection of the vehicle to have an accurate initial quote. I understand that more damage can be found after the initial inspection but it took them 2 months to figure that out. I even pointed out to them to check the battery health to see if it was damaged and to check the drivetrain/axle as the wheel was bent from the collision; because under <15k seemed overly optimistic. This along with poor customer service in the end I'm leaving a 2 star review only because they were good in the beginning and they have promising after repair benefits if you go with them. Your mileage may vary if you bring in a Tesla into Caliber.
Jan 07, 2025
The staff was amazing. My car came back to me like brand new. Adrian the GM was very polite and addressed my concerns.
Jan 07, 2025
The team at Caliber Collision in Mira Mesa was wonderful! They kept me updated all the time through text messages and phone calls. I felt everything was well taking care of, and I really really love the results! I feel like I have a brand new Tesla, it looks amazing!
Jan 07, 2025
Work well done and timely. Kept me informed throughout the process!
Dec 07, 2024
Excellent customer service and quality repair job, fast turnaround time!
Dec 07, 2024
Great company overall. culture is great. Services are exceptional staring from front office, admin work, and technical expertise from estimator and adviser Charlene.
Dec 07, 2024
Had a great experience. Great customer service
Dec 07, 2024
Jose was POC during this process and I was updated as things moved along. Great customer service!
Dec 07, 2024
good work and no-hassle service.
Nov 07, 2024
Awesome team! Very professional!
Nov 07, 2024
Great service
Nov 07, 2024
I am very satisfied with the service, communication and customer service I received while my Tesla was being repaired. Caliber Collision is the most professional repair shop that I have ever used. I was nervous about letting any shop work on my Tesla but USAA recommended Caliber and they are aTesla approved shop.
Nov 07, 2024
This Caliber is amazing. Jose and his manager Adrian provided excellent customer service, way above and beyond what I’m used to. Go here for repairs, excellent!
Oct 07, 2024
The staff here is amazing. All Of them are helpful, polite and professional. If you go I hope you get to say hi to Jose Rivera from me!! My Tesla was taken care of by this amazing team.