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Caliber Collision

5

4

3

2

1

4.7
(491 reviews)
Review highlights

"The caliber team is has been incredibly during the process. Great team there"

"Great customer service and even a children's playground in the wait area!"

"Good work done and the service by the office staff is awesome"


Overview

Categories

Auto body shop, Auto bodywork mechanic, Auto dent removal service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed


Description

Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.


Reviews (26)

Jan 30, 2025

Staff was very friendly and helpful. Even when my wife left her purse behind. The rental car check-in service was very convenient. I didn't have to think about which company to deal with first. Very satisfied with the repair/replace work done on the car. Thank you.


Jan 23, 2025

Outstanding service and workmanship.


Jan 23, 2025

Robert was awesome! He made sure that my car was done perfectly! He did an outstanding job!


Jan 23, 2025

They are the best in the city. Was treated like family. And informed on everything that was going to get done and once done went over all that was corrected. The care looked beautiful and back to its original status


Jan 16, 2025

Recently had a vehicle repaired and everyone was pleasant and vehicle was delivered on time. I will be happy to refer this place in the future


Jan 06, 2025

My vehicle was in a bad accident that probably should have been totaled and it took about 2 months to repair. The paint work has weird drip marks, the steering wheel was no longer aligned when going straight, the tire pressure sensor (I was assured by caliber would go away) was broken when I picked it up (very dirty), and the door wasn’t sealed correctly and it sounded like a window was cracked while I was driving. Maybe the technicians that worked on it were in over their head? Drew at caliber was great to work with and gave good updates.


Jan 06, 2025

No one likes having to take their vehicle into a collision repair shop but at least the service was excellent. We received updates via text 2-3 times a week and our POC, Peaches, was fantastic. She was very personable and responsive.


Jan 06, 2025

Work was excellent and so is Robert Strunk if you get an advisor by the name of peaches ask for someone else.


Dec 06, 2024

Drew Power at Caliber Collision was awesome to work with. I highly recommend Drew and Caliber Collision for your repair needs👍🏼


Dec 06, 2024

Drew worked very hard getting my car to me as promised. I would recommend them for services.


Dec 06, 2024

From the front desk to the guy who inspected my car, great and professional service. They guys who worked on my car did amazing job and it was crest working with Peaches. Being in a car accident and dealing with insurance can be very stressful, Caliber at Helotes made it less stressful. They even helped me get my rental.


Dec 06, 2024

Great


Dec 06, 2024

The leadership and each individual team member at Caliber Collision is certainly a Top Notch Team. Drew, was my point of contact, he kept me informed throughout the repair process and explained all the step that would be taking place, as well as updated me on the steps completed. This is a very professional team at this Caliber Collision. 🫡


Nov 06, 2024

Great experience for a bad situation. Thank you for the great communication and quality work.


Nov 06, 2024

Peaches Montgomery was my advisor. She kept me up to date on the status of repair. The repairs were excellent and I was very satisfied.


Nov 06, 2024

Peaches kept us informed during each step of the repairs. She answered any and all our questions.


Nov 06, 2024

Take you vehicle here! DO NOT go to Service King!!!!


Nov 06, 2024

Victor helped me so much! Was helped immediately and was very efficient. Could not have had a better experience!


Nov 06, 2024

When you need to turn that frown upside down, go to Caliber Collision. Your vehicle is treated as if was their own, handle with, delivered as expected, and honestly came back better than when it went it.


Oct 06, 2024

Excellent customer service and my van came out looking like it did before I had the accident.


Oct 06, 2024

From beginning to end, the process was seamless and worry free. Drew kept constant communication and always kept me well informed. Repairs, communication and customer service deserve 5 stars.


Oct 06, 2024

Great experience from start to finish. Timely updates and my vehicle was ready as promised. Highly recommend!


Oct 06, 2024

We took our vehicle to the Helotes location. Our Estimator, Drew Power, was fantastic beginning to end. He comes to the customer, the customer does not come to him. He kept us informed every step of the way. He let us know immediately if there were parts delays. He was the initiator of going above and beyond in taking care of our vehicle. Drew is sincere, and a natural people-person who knows how to make a customer feel good. Thank you, Drew! Sid and Marsha Dowell


Sep 06, 2024

Drew was very helpful and friendly.


Sep 06, 2024

Not only did my repair look like nothing ever happened to my vehicle, the costumer service was off the charts. Friendly, professional and did everything possible to get my vehicle finished before the due date. Great job, Collision!!


Sep 06, 2024

Very communicative. I received daily text updates instead of annoying phone calls which was nice. Coordinated perfectly with the rental car company so I didn’t have to worry about getting rides to and from. Repair work was excellent. Would highly recommend.