Caliber Collision
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Review highlights
"… make you feel like some dummy who’s gonna get played. They are so so good at their job and the quality is Top. Freakin’. Notch. Trust Caliber. They are second to none."
"They have a stellar customer service and the quality of the work is top notch!"
"This location was very convenient, great service."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Phone number
Call: (510) 444-6112Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Services
Reviews (22)
Jan 30, 2025
They were incredibly helpful with fixing my Mazda. I got hit by someone else and they figured everything out with my insurance.
Dec 06, 2024
I recently used Caliber for repairs on my Kia Soul after I was rear-ended. Overall, Caliber provided good service; they had clear communication and documentation of everything, and stayed in contact particularly when the date for repairs was extended out. I was annoyed by that but it was more availability of the parts from Kia (and some difficulty actually figuring out what the right part was, which was more of a Kia problem than a Caliber problem). I probably would've ended with 4 or 5 stars, because the work was great and my car looks fantastic. Except ... there was work done on the right rear wheel and the rim was replaced, and whoever re-mounted the tire failed to tighten the lug nuts. Missing such a basic "QA 101" check is inexcusable. Fortunately we noticed it when things started rattling when 2 of the 5 lug nuts fell off, instead of when the entire wheel fell off. So that was good, and Caliber did make good on the fix, reinspecting the tire and replacing the lug nuts, including the locking one, which was one of the ones that went missing.
Nov 06, 2024
I highly recommend Caliber Collision. My car looks like new.
Sep 06, 2024
I had a fantastic experience at Caliber on MLK
Sep 06, 2024
Jessica helped me with two vehicles that were sadly in separate collisions. Both vehicles work was amazing, turn around was spectacular, communication was on point. Both vehicles paint and body work came out to our liking and we’re picky. Definitely recommend work performed from body shop.
Aug 06, 2024
Great people and very satisfied with the work.
Aug 06, 2024
If your car needs body work, I highly recommend the team at this Caliber location to take care of you. Great staff, simple process, full transparency regarding everything including costs.
Aug 06, 2024
Manager was super helpful and they did a really nice job fixing my car. Thank you!
Jul 06, 2024
I recently took my car in to Caliber Collison on MLK after bring rear ended. The team at CC couldn't have made the process for the repairs I needed any easier or more smooth. They only had my cars for 4days, impressive since I needed a whole new front and back end. They diligently sent me updates from start to finish. This was my first time ever having to take a car to an auto body shop. They even (and without prompting) helped me better navigate both the insurance claim process and rental car process. Special note of appreciation to Jess, who actually remembered my car's name at intake and made it point to always reference my car by her name in all our communications. This may seem silly to some if not most, but for me, those little attention to details is a mark of genuine customer care and service. As far as the actual body shop work, the quality of work was solid, and in the end, they even detailed my car!
Jun 06, 2024
Great customer service from Jess! Thank you lots, I’ll definitely be back!
Jun 06, 2024
Had my vehicle brought after a fender bender and had heard about Caliber upon recommendation from my colleague. I was a bit frazzled after the accident but the manager Melvin and Jess were so kind and helpful in person and during every step of the process. My car was repaired and looks like the day I first got it. I will definitely recommend Caliber to my family and friends and come back when my vehicle needs some work.
Jun 06, 2024
I had my car taken to this location as it was a recommendation via my insurance platform. However, the lack of communication and disregard for peoples time is maddening. I called the location several times to check on my car, and they had transported it to a different location without my consent and without notifying my insurance. It turned out this location was not capable of doing the repairs and would have had to transport my car to ANOTHER location. This was a giant waste of time. They did nothing except house my car for a day and made me worry because I had no idea who or where my car was. I will be filing a formal complaint, as this wasted my time and resources. I had my car towed to this location and they never should have accepted my car if it was an issue they could not fix or diagnose.
Jun 06, 2024
Surprised my son with getting the dents and repainting his hood. It came out spectacular! It looks like new and it’s a 2000! 100% recommended! Jess in the front and the manager(forgot his name) were both professional and kind! Great place! We will be back!
Apr 06, 2024
Excellent customer service Kept promises Smooth transaction Totally recommend
Apr 06, 2024
Had my car taken in for repair and body work. Very satisfied with the result and the timeline.
Mar 06, 2024
The whole team at Caliber was fantastic. They were in constant communication with me regarding parts, estimated time of completion and my overall satisfaction of the work done. In a day and age of poor customer service, Caliber renewed my faith. Their work on my car was second to none as well. The paint was blended beautifully and I can’t even tell where they did the work. Maybe most importantly, the car was perfectly clean when returned to me. No dust, no trash, nothing. They returned my car MUCH better than I gave to them
Feb 06, 2024
Great customer service, body work, and paint! Great job guys!
Feb 06, 2024
Great experience. Very friendly and knowledgeable. Quick service. The whole thing was very painless! The staff was great!
Feb 06, 2024
I do not recommend this place when it comes from the insurance company, they took months to give me a response and they had no communication whatsoever. I had to be the one who had to come personally for 2 months so that in the end they only told me that they could not arrange the parts. careless installation and a smell of rat pee
Feb 06, 2024
Location was very convenient for repairs needed. Melvin went above and beyond providing exceptional customer service. I'm very satisfied with repairs and communication provided. I will definitely refer friends and family, recommending Caliber Collision! Thanks for getting me back on the road quickly.
Feb 06, 2024
Melvin was an amazing service advisor, and our work was done quickly and very well.
Feb 06, 2024
My car was done sooner than promised and looks amazing! God as new. Melvin was very professional and kept me informed of progress.