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Caliber Collision

5

4

3

2

1

4.6
(579 reviews)
Review highlights

"Clean facility, nice representatives, and very helpful. My vehicle looks as if nothing happened to her."

"Thank you for the excellent customer service and quality service."

"Profesional, kept informed, quicker than expected and outstanding workmanship."


Overview

Categories

Auto body shop, Auto bodywork mechanic, Auto dent removal service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed


Description

Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.


Reviews (25)

Feb 05, 2025

Very easy to work with & kept me informed of the progress. Nice work. Smooth paint job. Took care of everything & all personnel were very friendly


Jan 30, 2025

Caller Collision does a fantastic job!!!


Jan 23, 2025

I expected to be without my car for a month. I dropped it off on Monday afternoon and had it back in perfect condition by Friday evening. Trey was fantastic!


Jan 16, 2025

Don’t take your vehicle here. They don’t back their work…..


Jan 16, 2025

GREAT FAST TURN AROUND AND NICE AND Generous Professional. Mj I highly recommend Great Service Profession


Jan 16, 2025

If You Ever Need A Great Repair Shop , Go To Caliber , The Staff Are Helpful , Professional And Pleasant.


Jan 16, 2025

The customer service was excellent and they did a wonderful job on my repair. My car was even completed sooner than expected.


Jan 09, 2025

Everyone here is very friendly and helpful. MJ was over my vehicle and she kept me updated on the status of my car, and she was very helpful when/if I had any concerns. My car was finished earlier than expected and that's a PLUS.


Jan 09, 2025

Great customer service


Jan 09, 2025

Trey was extremely helpful and communicated the entire process with me through the repair of my Mercedes Benz. On top of a fantastic job repairing my car, it was done way ahead of schedule which I deeply appreciate. If I ever need repairs to my car again, I will choose Caliber Collision. I will also recommend them to anyone in need of a professional and timely repair job. 10/10


Jan 06, 2025

Caliber Collision took excellent care of my Kia Forte. My advisor, Chase.,kept me informed of repairs. Everyone at Caliber Collision were polite, kind and courteous. My Kia Forte was cleaned before being returned to me. I have no complaints.


Jan 06, 2025

Chase at Caliber Collision on Newland Road in Columbia was absolutely amazing! He kept me updated on everything involving my suv. My suv was even done before the date they gave me! He was very respectful and polite! I would highly recommend Chase and Caliber to everyone 😊!!!


Jan 06, 2025

Chase from this company was a dream!!! He kept in contact with me almost daily telling me the progress of my truck. He was always so kind and helpful. What a change from the pitiful service we see from most businesses of this last 4 years!!! It’s so nice to have true helpful folks deliver customer service from our good era… so grateful to have real American spirit back in our country and people helping people!! Thank you!!! This is the company to have in your corner when you need them!!! Thank you Chase!!! Excellent job!!!


Jan 06, 2025

Did a GREAT JOB! CHASE did a good job keeping me updated and I got my car back early than expected.


Jan 06, 2025

Great Professional Service!! Excellent work done on my Rogue 2023. Friendly, professional staff. Kept me informed from start to finish. The repair was done earlier than what I was initially told. I highly recommend them for any repairs.


Jan 06, 2025

Great customer service. Highly recommend.


Jan 06, 2025

Great service


Jan 06, 2025

I was rear-ended. Caliber took care of my truck, kept me updated every step of the way with repairs, completed my repairs earlier than expected..


Jan 06, 2025

It’s a YES for me. The customer service here is impeccable. MJ was amazing and very responsive. Not to mention my car looks good as new.


Jan 06, 2025

Thank You so much MJ y’all did a fantastic job and I recommend anyone if you want the job done right Cailber Collision is the best!!!!


Jan 06, 2025

The Caliber team kept us well informed throughout the process! Great job!


Dec 06, 2024

A++ Customer service from this location. Chase was very knowledgeable and kept me updated about my repairs in a timely and efficient , professional manner. Definitely recommend this location for repairs.


Dec 06, 2024

Caliber Collision was highly recommended by a family member who owns a dealership in a different state. This is why I chose them over quotes that were less. The experience was unsatisfactory. The scheduled repairs were completed and it’s clear a quality check was not conducted there was a thick line of dried clear coat on the panel that was repaired. Dominique said it was a quick fix and retuned with the clear coat flaw removed, however; the paint underneath looked as if it was painted with nail polish. As I explained to Dominique the vehicle is a a lease etc. his response was “they don’t look at it that close, another customer entire front end was messed up and she barely looked at it when she picked it up. How unprofessional to compare something that wasn’t an issue to another customer. He assured my husband and I they would take it back to the shop to fix it properly. The next morning he called stating they polished it and made it look as best they could and if we wanted it fixed the right way we could discuss more money and blamed their error on a defect in the factory paint that was already there. Absolutely not true! He sent us pics of the vehicle in the sun (of course we couldn’t see nothing but a glare on the area, as a female I know better than to send a pics in the sun). When we picked up the vehicle, the front desk has us sign the quote sheet and stated the exact same documents were in our packet - little did we know the price charged on my debit card was different. My husband called the next day to ask why - he was told 2 totally different reasons as to why, and was told it would have been double if it was not self pay. I am very disappoint with this experience, I hope all locations don’t treat their customers this way.


Dec 06, 2024

Fantastic quick and professional service 10 out of 10!!!:)


Dec 06, 2024

Great work and customer service!