Caliber Collision
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Review highlights
"… . I am greatly appreciated of all the hard work and efforts that went into my vehicle's service. They were helpful with information and courteous with my situation."
"Couldn't be more pleased with the service I received at South Tryon location."
"The customer service was great along with the quality of work."
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
10421 S Tryon St
Charlotte, NC, 28273
Phone number
Call: (704) 496-7700Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews (34)
Feb 04, 2025
Very fast! It was ready in only 9 days.
Feb 04, 2025
Very satisfied with the job done on my car. My car looked brand new when I picked it up. Customer service kept updating me on the progress and the car was ready on the exact day and time communicated.
Feb 01, 2025
Great work and pleasant staff to work with!
Jan 31, 2025
Excellent customer service, kept me informed throughout the whole process and very easy to talk to and work with. Also my car looks great came back better than excepted! Thanks Frank your the best
Jan 31, 2025
Great Service all around! This is the 2nd time I have used this company, one in Durham and one here in Charlotte, both times the service was excellent! Melvin stayed in communication with me from the time I dropped my car to the time it was ready! I appreciate the great customer service! Thank you!
Jan 31, 2025
Great experience. Great customer service.
Jan 31, 2025
I highly recommend Caliber Collisions. They gave me a timeline on how long the repairs were going to be, and the car was actually ready before their estimated timeline. Stan, the person in charge of the repairs, sent me daily text updates on how the car was progressing so I knew what phase the repairs were in. On an extra bonus, I got the car back and the inside and out was spotless, which was a huge welcome surprise.
Jan 31, 2025
Melvin and the Caliber team were friendly and helpful. I was greeted with constant updates and progress on my vehicle. Work on my car was extraordinary! Would definitely recommend!
Jan 31, 2025
We’ve had our car repaired here multiple times and are always impressed with the quality of service and the attention to detail.
Jan 24, 2025
I would absolutely recommend this business to anyone looking for repairs! I knew my vehicle was in great hands. From the attention to details with text updates, to the perfectly cleaned vehicle after pick up, & super fast turn around. Ask for Richmond. He provides such a lighthearted, smooth, and painless experience and is great at what he does!
Jan 17, 2025
Awesome place
Jan 17, 2025
Richmond was awesome. He was professional and helpful. Thumbs 👍🏼 Mr. Richmond!
Jan 17, 2025
Richmond was very professional and offered great expertise. I would definitely refer others.
Jan 10, 2025
Process had been easy, continue updates on the repair, on time and perfectly executed. I deel with Stan that has been very friendly and professional! Caliber team is #1!
Jan 07, 2025
Everything was excellent—from the friendly ladies at the front desk to Melvin and the consistent updates they sent me. Most importantly, they made sure my vehicle was completed to perfection and met my every expectation. They've earned a loyal customer in me! I'll definitely use them for future repairs and highly recommend them to my friends and family.
Jan 07, 2025
I was recently in an accident. Took my car to caliber collision on south tryon where i met with Michael. He went out of his way to make sure all of my questions and concerns were addressed. Kept in touch with me threw out the process .Michael definitely went above an beyond and I'm grateful for his professionalism an outstanding customer service.
Jan 07, 2025
Mr Richmond Straite did a phenomenal job helping me with my car. He listened to my concerns and made me feel like my vehicle was in great hands. My vehicle was repaired in one day. When I picked it up it was clean and restored to a better condition than when I dropped it off. I would definitely recommend this location to friends and family.
Jan 07, 2025
Mr.Rich was nice and majority of front staff was too. Thank you again!
Jan 07, 2025
Quality work on my car
Jan 07, 2025
Service was terrific! My car was repaired faster than expected and received outstanding customer service by Frank and the team.
Dec 07, 2024
Be aware of the parts they installed in your vehicles. They install a parts form LKQ salvage (junker). I took my GMC sierra to get fixed there and I trusted their work until my car started to have problems. I hired my own mechanic and he realized that the part they installed was not well placed and they also put rubber between two pieces to avoid friction. The part was also rusty and not aligned. This place DON’T care about your SAFETY. DON’T GO THERE!
Dec 07, 2024
Great communication and service!
Dec 07, 2024
Had a great experience with Caliber and would use them again.
Nov 07, 2024
Did a great job repairing my window and I was informed daily of the progress!
Nov 07, 2024
Great all around customer service. Car was successfully repaired and looked just like brand new!
Nov 07, 2024
Great work and customer service
Nov 07, 2024
I broke down at the car wash across from Caliber and Richmond came to the rescue !
Nov 07, 2024
I recently took my vehicle to Caliber Collision, and I had an outstanding experience thanks to Richmond, the representative who assisted me. Richmond was incredibly professional, knowledgeable, and went above and beyond to ensure I understood every part of the service process. He was informative and took the time to answer all my questions, making me feel confident in the care my vehicle was receiving. If I ever need service again, I’ll definitely be asking for Richmond, as his dedication to great customer service made all the difference. Highly recommend this Caliber Collision if you’re looking for a place with exceptional staff like him and great service.
Nov 07, 2024
It was great working with Michael, addressed all my concerns to him and he kept me well informed throughout the repairs.
Nov 07, 2024
Melvin was great!
Nov 07, 2024
My 2021 4Runner was in an accident and it was repaired by Caliber Collision on S. Tryon. Melvin and his team were proactive in overly communicating every step of the way to keep me informed of where they were in the process. I've never experienced this level of customer service from a shop. They had my truck finished by the original estimated date and it was perfectly clean and ready to go when I arrived. It looks fantastic and drives great. I unreservedly recommend their services.
Nov 07, 2024
TOP NOTCH!! Michael was very professional and thorough with the process. Received my car in less than 72 hours. Highly recommend Caliber Collision!
Nov 07, 2024
This Caliber Collision location is outstanding! They took care of me and my vehicle quickly, beautifully, and for a very reasonable price.
Oct 07, 2024
Great customer service!