Caliber Collision
5
4
3
2
1
Review highlights
"Everyone was wonderful. They got us right in and it was done sooner then they first said. Car looked great."
"Fantastic experience start to finish, best caliber workmanship and service"
"Good people, good work & good customer service :)"
Overview
Categories
Auto body shop, Auto bodywork mechanic, Auto dent removal service
Directions
905 W Royal Blvd
Boise, ID, 83706
Phone number
Call: (208) 344-3582Website
View websiteHours
Sunday
Closed
Monday
7:30 AM - 5:30 PM
Tuesday
7:30 AM - 5:30 PM
Wednesday
7:30 AM - 5:30 PM
Thursday
7:30 AM - 5:30 PM
Friday
7:30 AM - 5:30 PM
Saturday
Closed
Description
Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you’ve made the right choice, and the first step toward Restoring the Rhythm of Your Life.
Reviews (26)
Feb 03, 2025
Great customer service, repairs looked great, car was done early.
Jan 30, 2025
Fast, friendly and prompt!
Jan 30, 2025
Things were great until they weren't. Very disappointed.
Jan 23, 2025
I changed my 5-star review to a 1-star one after they refused to help me with multiple issues directly relating to the repair done on my car. The manager was extremely rude to me when I came in to ask a few questions, and they didn't seem to care about my issues.
Jan 09, 2025
Caliber did a quick and good job repairing the fender on my 93 Miata. They were easy to work with and worked directly w/ insurance. There was an issue matching the OEM fender to exactly. But that was the design of the fender. Not anything w/ the shop. Good job!
Jan 06, 2025
All was done as agreed, my insurance company uses this service regularly.
Jan 06, 2025
It was my first time with Caliber and absolutely no complaints. They kept me regularly update and staff is wonderful. I have edited this review from 5 to 3 star. It is partly on me that I never returned to them. After their work my car makes a strange howling sound that some other mechanics suggested that panel might not be placed correctly. It took me a few months to realize it and then I never went back.
Jan 06, 2025
Manager Jen and associate Kristin Hernandez very rude and unresponsive. Terrible and shocking poor customer service. Recommend to go anywhere else since there are many options .
Jan 06, 2025
Professional staff and great work!
Jan 06, 2025
The work that was done was good quality. The work was completed on time as well and no surprises. The communication was excellent and the service from the office staff was absolutely perfect.
Dec 06, 2024
Amazing communication throughout the entire process! Recommend!
Dec 06, 2024
Danny and the team at Caliber on Royal St Boise, ID were great and I would recommend them to family and friends
Dec 06, 2024
I immediately requested for caliber collision when I got into my car accident. I’ve used this location before and their work and customer service is phenomenal. Everyone is super friendly and had great communication. My car was done right on time and they were super accommodating to my work schedule. Kristen, Andrea, and Jen all deserve a special shoutout for their amazing customer service and for being so resourceful and prompt. Kristen, thank you for allowing me to take my car back in to get the bumper refitted with no hesitation. You are an amazing manager. Andrea and Jen, so sweet and easy to talk to. They even helped me figure out how to re start my dash cam after I couldn’t figure out how to get it back on. I have never had better service from this location and these people. I would recommend service from caliber in a heartbeat to anyone who needs repair work done.
Dec 06, 2024
You treat your employees like straight garbage! What a toxic environment for anyone to work in. So much drama, so rude to other employees. Horrible micromanaging of a boss. Pathetic to call yourself a good place to work. All of you need to be fired.
Dec 06, 2024
good quality work and great customer service
Nov 06, 2024
Andrea is amazing! Super helpful and so nice. Caliber repaired my car within a week and kept me updated throughout the process. Highly recommend!
Nov 06, 2024
Andrea was the best!!!!
Nov 06, 2024
Collision is always stressful and confusing, but Danny Merkel definitely made it smooth and understandable! Hopefully I'm never in this position again, but if I am, I'm definitely calling Danny!
Nov 06, 2024
Danny was a great help! He broke down the process in a way I could understand and set very real expectations for the process! We will return to this Caliber collision just for him.
Nov 06, 2024
Great job repairing the damage done by a deer! Fit, finish and color are great.
Nov 06, 2024
Great job! The staff were very friendly and informative. I got regular updates on the progress of the repair. My car looks great!
Nov 06, 2024
Great service and work. Good communications. Would recommend. Danny is the best!
Nov 06, 2024
Just the best.
Oct 06, 2024
Had a bunch of difficulties with my insurance and everything that could go wrong went wrong, but the ladies at caliber made my day better and were there going above and beyond to make sure everything goes well on their end. Very pleased
Oct 06, 2024
It was an EXCELLENT experience! They were nice and professional and kept me informed with all the details at all times. My car was fixed quicker than I thought and honestly no stress at all which I highly appreciate ! Thank you Caliber . My car looks perfect
Oct 06, 2024
Second time we have used Caliber. Always a great experience. Thank you