Caliber Auto Care
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Review highlights
"… they also vacuumed out her car at no charge. The staff is friendly& helpful. The waiting room is clean, modern and comfortable. Mom later had to take her car back to have …"
"Super clean facility with Starbucks coffee and water available for customers."
"Great customer service and the staff is amazing, great pricing on oil services!"
Overview
Categories
Auto repair shop, Mechanic, Oil change service
Phone number
Call: (210) 455-1645Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Caliber Auto Care is Reimagining Car Care by committing to trust through transparency in the communities we serve. We educate customers on their car’s health by offering our complimentary Digital Vehicle Inspection. Our ASE-certified technicians are happy to answer any questions you may have. With more than 30+ centers in Texas, domestic and foreign vehicles are welcome at our centers for services including quick oil changes, auto repair, brake checks, alignments, AC/heating, maintenance, tires, state inspections and more.
Reviews (40)
Feb 06, 2025
Excellant customer service and the staff are friendly and helpful. I would recommend them to anyone.
Feb 05, 2025
Great customer service. Highly recommended.
Feb 04, 2025
Super nice and super honest. When i called other auto stores to get a quote on time to wait to get my tire patched, caliber/sun told me to come right in! It took out 30 minutes and i was in and out. Reasonable prices too.
Feb 04, 2025
Technicians are always so friendly and helpful. Their quality work and thorough evaluation of our vehicle has always left me feeling confident and trusting that they are looking out for our best interest and the best performance of our vehicle. It never feels like it’s about making a quick buck like so many places now a days do. Highly recommend them for all your auto maintenance needs.
Feb 01, 2025
By far the best service we have received from any auto shop. They are always very professional and their prices are extremely reasonable. I got quoted double the price at the Chevrolet dealership for an issue I had already had fixed 2.5 years prior. Chevrolet charged $106 2.5 years ago and was now attempting to charge me $447. Caliber did the fix for almost half the price Chevrolet was attempting to charge. They always get my vehicle fixed in a timely manner. They have now done all fixes on my car for the past couple of years. We do not take our vehicles to any other shop. Thank you for always giving us a great experience in an industry where they try to take advantage of people.
Jan 31, 2025
They were very courteous and professional; great customer service. Thank you.
Jan 24, 2025
A1 service
Jan 24, 2025
Before service, I was told one price by one employee. After service, I was told another price increased by a little over double by another employee. RED FLAG!! I want to come back, but I don't want to wonder am I being taken advantage of. It only takes one person to ruin the reputation of a facility.
Jan 24, 2025
Excelente customer service , very courteous and professional, great prices within my budget , very clean waiting area, clean bathrooms ,kid friendly love the indoor playground and the Starbucks hot chocolate and coffee
Jan 24, 2025
Great customer service! Will make Caliber Auto my go to for any issues with my vehicle from here on out. Thanks Mario @ Caliber Auto!
Jan 24, 2025
I am very pleased with the services I had done. Special thanks to Rudy who explained the situation
Jan 24, 2025
I recently had some car issues, and I couldn’t be more impressed the service that was provided. Rudy is incredibly knowledgeable, thorough, and genuinely cares about getting things right. He went above and beyond to ensure my car was in top shape. My car is now running better than ever. I highly recommend Rudy and this location based on how trustworthy and professional they were while handling my vehicle. I will be back if I have any issues in the future.
Jan 24, 2025
I scheduled an appointment for an oil change. After I arrived I was informed it would take two hours. The actual time was four hours.
Jan 24, 2025
I went into Caliber today and talked with Rudy. He was very knowledgeable about my car and what was needed. Excellent customer service!
Jan 24, 2025
Quick and professional service provided by Rudy. I had my oil changed here and really appreciated how easy it was and how helpful he was
Jan 24, 2025
Rudy provided great service and was very knowledgeable of my vehicle. Will be a repeat customer.
Jan 24, 2025
Rudy was great at explaining to me the services i need!
Jan 24, 2025
Rudy was super helpful and friendly. The atmosphere was great, service is fast, and customer service is excellent.
Jan 24, 2025
Rudy was wonderful!! dumbed it down for me the best way possible without making fun so i could understand exactly what was wrong with my car. will definitely be coming back and asking for him specifically. great price and service was done in under the expected time.
Jan 24, 2025
They spill oil all over my engine smoke everywhere and smell so bad I was choking in my jeep. They offered to clean it but all they did is was the car outside not even took off the oil from the engine cover or bottom of panel. Too much oil spilled on my engine it made me sick. They just told me if something happened please let us know. I don’t think they would do anything anyway. Be careful where you take your car for just and oil change I really don’t think they are professional. I saw a lady complaining too while I was there saying they mess up her car.
Jan 24, 2025
They were able to fix the multiple problems with my car. Rudy was extremely helpful and took care of everything with my extended warranty and the tech was very knowledgable.
Jan 24, 2025
This establishment is by far the best place to take your vehicle for any repairs, inspections, or concerns! Work with Rudy if you can, because he always goes above and beyond to make sure you’re taken care of.
Jan 24, 2025
Took my truck in to get looked at and Mario was such a good help. He was very helpful and informative on what needed to be done. Thank you again Mario. Have to take my car to get checked next. 🙏👍
Jan 24, 2025
Very happy with the services done. Rudy was a great help explaining everything and the techs were very knowledgeable
Jan 24, 2025
Went in last-minute and received awesome service in a timely manner. I highly recommend them. Special thanks to Rudy for explaining everything thoroughly
Jan 17, 2025
Today I took my car in to Caliber Auto Care on Alamo Ranch Pkwy for a 60,000 mile check up. After they did the inspection it turned out all I needed was an oil change and fuel injection service. The bill was not as much as I feared. Plus they paid for the Uber to take me home and pick me up after the work was completed. Nice experience!
Jan 17, 2025
We got our vehicle fixed and back to us on time. The price was good we got a military discount.
Jan 17, 2025
We had a few issues with our Jeep Wrangler and Caliber did an outstanding job of taking care of us. Mario kept us informed of what needed to be done, sent us pictures, kept us up on cost & when to expect completion. Mario is professional, kind, and knowledgeable. I will be a return customer & we recommend Caliber. Thank- You!
Jan 10, 2025
Best service love it
Jan 07, 2025
Great place with friendly service and smiling faces. Took the car in for a complimentary brake check. Quick and easy thanks caliber
Jan 07, 2025
Great service and pricing.
Jan 07, 2025
I visited Caliber Auto Care for a state inspection, but unfortunately, my experience left me disappointed. After waiting in the lobby for a few minutes, I was informed that my car couldn't pass the inspection unless I replaced both wiper blades. The quoted price was $20 per blade—significantly higher than what I found with a quick online search. The reasons given were a small tear at the bottom of one blade and that the other blade was slightly curved in the middle, which supposedly made it not flush with the glass. When I went outside and asked to see the issues for myself, I found the tear to be minor and not in a critical area. As for the second blade, it appeared perfectly fine to me. To make matters worse, the person handling my car admitted no ticket had even been started yet for the inspection, which made me question how thorough—or accurate—their evaluation was. I decided to take my car elsewhere for the inspection. At the second location, the process was quick and easy, and my car passed without any mention of the wipers. This left me feeling like the initial recommendation at Caliber Auto Care was more about upselling than necessity. While I can't speak to their other services, I won’t be returning for inspections. This experience left a bad taste in my mouth, and I’d caution others to be vigilant about unnecessary recommendations.
Jan 07, 2025
I was told about this company by Valvoline oil change on Calebra (although he said Caliber Collision) and they mentioned Firestone. But Firestone wasn’t going to be able to get to my vehicle until Monday. Which would’ve been fine. But I didn’t like how that money for a diagnostic was brought up even though one had been ran (no it wasn’t a paid one but still) and said what the problem was. Anyway I went to Caliber Collision (didn’t sound right but went anyway) where I was told oh no they must’ve meant Caliber Auto Care. I went over there and immediately was told yes they’re sure that my coolant sensor was faulty (that’s what the free diagnostic code at oReilly’s said it was) that they’ve replaced several on the Chrysler vehicles this year 2024 of course. They got my vehicle in same day and was finished the next day. I was given a ride home and would’ve been picked up to come and get my vehicle, but my son dropped me off. I was told they can also fix the smashed radio screen. They have a credit offer that has 2 ways to try and get you approved. No credit check or credit check, I got approved and was just pleased with the overall experience. Keep in mind though the company’s name will be changing to Sun Auto Service by July. This is my go to auto repair shop for as long as I’m here in San Antonio.
Jan 07, 2025
Quick and professional service
Jan 07, 2025
Service was great. Excellent customer service. THANKS ANTHONY.
Jan 07, 2025
Technicians were friendly, quick and capable. I definitely recommend Caliber Auto Care.
Jan 07, 2025
The staff were the absolute kindest bunch I have ever met, and they kept me updated on the status of my car throughout the entire time i was there!
Jan 07, 2025
The team of professionals always prove they're the best by providing top shelf service and superb attention to detail. Mario was a great lead and point of contact. Thank you for always keeping my vehicles in tip top shape. Julio Perez
Jan 07, 2025
This is my first review on Caliber Automotive. I failed to write reviews on my last two visits. The team at Caliber has always treated me with such professionalism and kindness. Caliber make their customers feel important and they don’t force the service upon their customers. All my vehicle repairs go to Caliber Automotive. Great job team.
Jan 07, 2025
We have 3 vehicles that we take to Caliber. These guys are honest, very helpful and professional. On Friday, my cousin was in from Houston and had some car trouble. He took it to Caliber and was shocked how awesome this staff is. Thank you Anthony and Marco. You are good people.