B&W Auto Body Collision Repair Shop

Mar 06, 2024

Love these guys - they’ve been so great to work with!!

Feb 06, 2024

Highly recommend them. Great guys, very honest, and great service.

Feb 06, 2024

Very friend owner and knowledgeable staff. Their paint match looks amazing

Feb 06, 2024

Was referred here by an auto mechanic who recommend B & W for their excellent work and also Honda certified. My CRV looks as good as the day I bought it! Charlie & family were really pleasant to work with. Couldn't be happier with the results! Highly recommend.

Feb 06, 2024

We have used B&W twice in the last year. The experience both times was exceptional. It was the level of detail that was impressive. We appreciated their customer service each time.

Feb 06, 2023

B&W is an amazing shop. I have had to get body work done on the same vehicle twice in the past two years and they have done an amazing job both times. They are super friendly and easy to work with! They are very communicative, giving frequent updates on the status of your vehicle so you know exactly what you’re dealing with. I’m This is a fantastic and very trustworthy business. If I could give 6 out of 5 stars, I would.

Feb 06, 2023

Charlie took good care of our damaged car. Fast, professional, trusted, affordable

Feb 06, 2023

Great people there very good at what they do will always have my business and Charlie is a very good person

Feb 06, 2023

I highly recommend this shop. Professional and courteous owner and staff. Customer service is tops. They inspected and prepared an insurance supplement for my fire claim that facilitated a more fair payout when my vehicle was totaled. They even went above and beyond ensuring all was taken care of while I was out of town. In the end, they did not perform any repairs, but they helped make a bad situation as good as it could have been. Again, I highly recommend this shop.

Feb 06, 2023

Quality of work is excellent with very friendly and personable staff. Prices are fair

Feb 06, 2023

Such a pleasure to work with the guys here! Finding a place to get car repairs after an accident is so stressful, especially when working with insurance. B&W Auto made it a breeze—I’m so thankful for that! They are knowledgeable and did great work on the car, which is a must. They gave my car a full cleaning, too!

Feb 06, 2022

A 1 Highly recommend.

Feb 06, 2022

Excellence in customer service and quality of work

Feb 06, 2022

Excellent job and excellent people.Very pleased with the work done.

Feb 06, 2022

Great job by courteous staff!

Feb 06, 2022

Had an amazing experience with B&W. Had a minor scrape on my vehicle. Sent pics and stopped by the shop to have it looked at. Very professional and kind--efficient work and had me in and out within 30 minutes. Grateful for the experience and would recommend this shop for anyone needing repair. Charlie made the experience pleasant and hassle FREE! My kind of appointment. Thank you!!

Feb 06, 2022

I don't have enough good things to say about the whole crew over at B&W. I had minor damage on a 2018 camry that came out looking brand new. 2 months later someone totaled my 2003 4runner. The guys here not only kept me in the loop while the insurance company was impossible to deal with but they gave me endless advice on how to deal with and get more money from the insurance company. B&W's customer service exceeded my expectations and I would recommend them to anyone.

Feb 06, 2022

Love the guys at B&W! So kind and helpful when bringing my car in after an accident. Would definitely go back!

Feb 06, 2022

They do amazing work! They were meticulous in restoring my car.

Feb 06, 2021

Been coming to this place every time an animal decides to catapult itself to my Mazda. So far, 2 deer, 1 bat, 1 mouse. The deer create the need to come see Charlie at B and W. They price fair, and always good work done.

Feb 06, 2021

Can't say enough good things! Did amazing work and sent pics of the whole process, super communicative and overall great experience.

Feb 06, 2021

Charlie and everyone at B&W are fantastic! The work is always top notch. They also go up and beyond to make my vehicle look great, car washed and touch of paint or buffing on other scratches I may have. What I appreciate the most is the customer service. There have been server all times my car have been in an accident (no judgment please!) and B&W helped me understand how insurance policies work and how to advocate for myself during an active claim. I highly recommend B&W for anyone who needed work on their car.

Feb 06, 2021

First, the good: These folks did an amazing job getting my car's body and interior into shape. I brought it in with multiple damaged panels from various minor mishaps, it was dirty inside and out. When they were done, it was spotless on the outside (other than some acidic weathering damage due to lack of waxing, which wasn't something they could fix without repainting) and the inside was a huge improvement. Still some slightly visible mud/food stains on the upholstery, but very faint, and given what they originally had to contend with, better than I had a right to expect. I cannot fault them for a single thing they did with my car, they were incredible. Now, the bad: I dropped it off on Sunday night, having been told it would take three or four days. That turned into next Monday, and Monday turned into Thursday. Now I understand a time estimate is just that, an estimate, but if it's going to go over it's better to call the customer and let them know so they can decide, e.g., whether it's worth hiring an Uber to go to the supermarket, rather than wait for them to call, like I had to. Also, despite the sign they had on the door clearly stating that face masks had to be worn in the office, only Gary wore his, and even he took it off after a while, while everyone else walked in and out without one. I really don't care what someone's politics are, vote for Jack the Ripper for all I care, but respect the science, respect the local ordinances and respect your customers' health. Everything else aside, it's just good manners. Don't say "Have a blessed day" and then curse me with your actions.

Feb 06, 2021

The Bodywork is amazing the paint is awesome they do a really good job if you want the best there can be no matter what come here the way a car should be put together from the factory

Feb 06, 2021

Would highly recommend. Fast, friendly, dependable service. Had no issues. Hopefully I will not need their services again but if I did I would be returning to them. Family owned and operated. Best auto body shop in Charlottesville.

Feb 06, 2020

B&W Auto Body has fixed several cars for me over the years. The owner Charlie is super knowledgeable about all aspects of collision repair. They are also on the leading edge of technology, for as we all know vehicles are more computer than machine these, and they have the tools and the skill to fix any car. (I even saw a Tesla sitting in the repair bay last time I visited). If you are in a need of getting a car repaired due to an accident, be it a small fender bender or a large multi-car collision, I would definitely recommend B&W Auto Body. Every time I have visited I have been treated like family and they go out of their way to make sure the customer is completely satisfied. I noticed after one time I had some work done, a very small repair getting a small dent and scratch touched up, they had even cleaned the car inside and out. I cannot stress enough how pleased I was with the service I received for every car I've had worked on here. Please, if you need a vehicle repaired you should take it to B&W Auto Body!

Feb 06, 2020

Courteous and knowledgeable one of the best body shops in the area

Feb 06, 2020

Great guys will work with you for you but the insurance company

Feb 06, 2020

I recently had the pleasure of getting my car repaired at B&W. What an incredible experience! I can't say enough wonderful things about the service from owner Charlie and all the staff there, especially Randy in the front office. They were the absolute best to deal with, worked so meticulously to make sure the repairs I needed were absolutely perfect - my car looks better than when it went into the shop! I cannot recommend them highly enough, this should be your only choice if you need a body shop in the Charlottesville area!!!

Feb 06, 2020

My hats off to Charlie and his team at B&W Auto Body. For the first time ever in my life I had a truly fantastic experience with a auto body shop. Charlie was awesome from the beginning to the end. He was extremely knowledgeable and helpful and kept us up to date through the entire process. He also made us feel more like family then customers. From this point forward my family will never use anybody else for repairs. We will be lifelong customers. I would recommend Charlie and his team to anyone needing work done. Thanks again to B&W for making our experience so pleasant.