Burden Auto Care

Jan 31, 2025

I recently brought my 2012 Pilot in for some much needed PM. Tim and the team were upfront with potential issues that they saw as well as the urgency of each matter. My repairs were costly, but I truly felt that Tim cared about my budget and he recommended certain services to delay and others to take care of immediately. Their turnaround time was also incredible and they were flexible with me picking up my vehicle. Burden will almost certainly be my go to shop for as long as I am driving a Honda.

Jan 17, 2025

It's the best place for the Honda family.

Jan 17, 2025

Just went in to Burden for the first time. They gave great prices for services! They even let me know I didn't need a service the dealership had recommended bc it didn't apply to my car. Also a part of my bumper had been banged up for a while and would very easily drag on the floor but the mechanic, Stan, put it back in place. I can't remember the last time I was provided such great service, I'm definitely going to keep coming back here!

Jan 07, 2025

Good place for Honda and Toyota cars

Nov 07, 2024

I’ve been coming here for years bringing my and my husband’s old cars and they always offer good service with fair prices

Nov 07, 2024

nice friendly staff, afforable prices

Aug 07, 2024

Always great service. Quality quick work.

Jul 07, 2024

Brought 2012 Acura TL in for emissions alarm. Correctly diagnosed and made repair and alarm was gone. Go to place for our Acura.

May 07, 2024

After I discovered Burden Auto from a friend, I will never take my Oydssey anywhere else! Tim is nice, easy to get ahold of, and most importantly, HONEST. That’s what you want in a car shop, isn’t it? They will never try to upsell you and their prices are very competitive.

Feb 07, 2024

Always friendly and professional, very reasonable pricing. Great place to have your Honda, Acura, or Toyota serviced.

Feb 07, 2024

Amazing!!!! He is always so thorough with my car. My family only drives Hondas now and have been with Burden Honda for about 25 yrs!! Highly recommend!!

Feb 07, 2024

Family owned You don't have to worry about being over charged

Feb 07, 2024

Fast service, reasonable prices, friendly employees. Only service Honda's & Acura's so they know what they are doing. They use genuine Honda parts & have a 3 year/36K mile warranty. Also comfortable couches in the waiting area. Edit - they also service Toyota's

Feb 07, 2024

For most items he's charging close to dealership price sometimes even more. His store is more of a convenience when there's longer wait times at dealer. Not that he's doing bad work, but don't make the mistake I did assuming cheaper

Feb 07, 2024

Friendly service and quality work.

Feb 07, 2024

Great and honest service , they helped get my 2013 honda accord right.

Feb 07, 2024

Great place for car services.

Feb 07, 2024

Great service, fast friendly and focused on what's needed to be repaired. Great place Tim

Feb 07, 2024

Honest service by great peope!

Feb 07, 2024

I have been taking my Hondas to Burden since 2000. I will never let anyone else service them except for Bryan and his crew. Truly a staple to the honda community for their impeccable work and service. Thank you Bryan and Tim!

Feb 07, 2024

I highly recommend Burden Auto Care as excellent automotive mechanics for your Honda, Acura, Toyota or Lexus vehicles. I’ve been a loyal customer for seven years. Bryan Burden runs a very honest repair business. The mechanics will tell you if something needs to be replaced. If I could continue driving the car without making the repair, they would advise me to wait and see. For example, my 2008 Accord wouldn’t start sometimes when I turned the key. Bryan advised that I needed to turn the key back and forth a few times to overcome the issue (fuel pump) before turning the ignition all the way. Bryan was right, and I didn’t have to make the repair. Honesty and integrity are their core values, which goes a long way, in any business, towards establishing long-term customer loyalty. Back in 2017, I found Burden Auto Care by reading the reviews of Honda mechanics near me. My 2008 Honda Accord wouldn’t start and I needed to tow it to a nearby Honda repair shop. Burden Honda had very good reviews from their customers. When I met Bryan Burden, he was very straight forward with me about why he started the company and how he ran his business. To Bryan, the business is more than just repairing cars to him. Bryan genuinely likes helping people and it shows in how Burden Auto Care treats their customers. Tim Swafford joined the business in 2020 as a business partner. Tim also has a great personality and has been very helpful to me over the last four years. Burden Auto Care installed a new starter in my 2008 Accord and I became a long-term customer. Between June 2017 (174,477 miles on the odometer) to June 2021 (248,299 miles on the odometer), Burden serviced my Accord with the following repairs: new front axil, new radiator, new power steering, new alternator, new trunk spring, 2 new VTEC solenoids, new sway bars, new A/C compressor, resurfaced rotors and new brake pads. The more miles one puts on a car, the more likely these types of repairs need to be done. Burden always diagnosed the issue with the correct repair. They know how to repair Hondas and Acuras. Burden kept my car running mechanically sound up until June 2021, when I totaled the Accord in Elgin, Texas. I purchased a Lexus in July 2021 to replace the Accord. Unfortunately, Burden only works on Honda and Acura models. I was super disappointed that I might lose my mechanics. I called Burden and spoke with Tim, and asked if they would work on my Lexus, since I had been a long-term customer. Tim gave me some great news when he told me that they hired Stan – a Toyota and Lexus mechanic. I didn’t have to find new mechanics. Now, Burden works on Honda, Acura, Toyota, and Lexus models. My girlfriend has been taking her 2014 Honda Accord there for the last two and half years. She is also very happy with Burden Auto Care. Burden continues to be my go to when it comes to service and repairs on my Lexus. The owners and employees are very honest and treat their customers like family. It’s a good feeling to know that I’m being given good advice. Burden really cares about their customers and are in it for the long-term. Honest, friendly, very professional, and extremely knowledgeable about diagnosing mechanical repairs on cars. Their pricing is also very reasonable and fair. The waiting area is very comfortable and clean (and so is the bathroom). And it’s always good to see Bryan and Tim, when I stop by for an oil change.

Feb 07, 2024

I just trust this group - I’ve used them several times.

Feb 07, 2024

I love everything about Burden from the first time I took my Honda about 20 years ago! Everyone is super nice from the time you arrive to the time you leave. They make sure that your car is properly serviced and that you are satisfied! Thank you, Burden Auto Care!

Feb 07, 2024

It was good

Feb 07, 2024

My Fiancé has used them for a long time. I questioned them because of their prices. They are more expensive than most shops and I had to tell them what was wrong with our A/C because they couldn’t diagnose it correctly. They over filled the compressor and it messed up the seals. I took it to my guy and the cost of them to replace a hose and the compressor was less than what Burden would charge just for the compressor. I even got a warranty. They will overcharge for their services. Be sure to shop around before taking to them. I think because my Fiancé being Female they took advantage of the situation. I do not trust them and won’t be back.

Feb 07, 2024

Professional, transparent, honest. Worth the price and the drive from across town. Bryan and Tim will advise you on your best options and recommend when repairs are needed or not. Have taken my 97 Civic lx in for multiple repairs including head gasket, A/C, starter. Will continue to come here for any repairs to my Honda.

Feb 07, 2024

Saved hundreds from this excellent honest business.

Feb 07, 2024

The only place we take out Honda's and Toyotas. You won't be disappointed getting services done here.

Feb 07, 2024

Tim and his team are very professional and quickly resolved my issue

Feb 07, 2024

Tim was awsome in diagnosing the problem and resolving it with minimal cost.

Feb 07, 2024

Whenever I have an issue with my vehicle, the only shop I consider is Burden Honda Care. They are a trustworthy, friendly bunch who only sell me what my vehicle needs and have always been timely and efficient with their work. Can't recommend enough.

Feb 07, 2024

got my acura repaired here, they did an incredible job and have amazing customer service