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Brockman's Auto Repair

5

4

3

2

1

4.3
(40 reviews)
Review highlights

"The mechanics are very perceptive. Not pushy. Laid out the options and explained it on lay language. Good conversation. Helpful."

"People are very nice, get back quickly with a quote, and do excellent work."

"The owner and his employees are very friendly and helpful."


Overview

Categories

Auto repair shop

Website

N/A


Reviews (26)

Feb 03, 2025

Word to the wise. If you live in the northwest Arkansas area and you need repair on your car or truck, DO NOT take it to Brockman Auto Repair. They told me my truck repair of an exhaust manifold leak was an 8 hour job. They had it for A MONTH! Then they completely tore my entire motor apart. Then they said my timing chain guide was broken and was in my oil pan. Bullcrap! If it was broken why was my timing chain fine and my truck was running fine when I took it in? And the whole month he had it, he never called me to tell me what was going on or how much anything was going to cost. I kept having to call and ask him what was going on. And he just kept telling me he would only charge me for 8 hours labor. When he finally finished the job a month later, he held my truck "hostage" and wouldn't let me have it until I paid at least $1,350, which wasn't even all of his souped up charges. Which if I had known what he was doing I would have told him to forget it because I couldnt afford it. Then I get my truck back, FINALLY and it barely made it home. Now it won't run. It was running FINE before this. It was just loud because of the exhaust leak. He tore my truck up. And I paid him to do it. What a joke. And don't fall for his "Christian" ad trying to get you to trust him. He is a con artist 🙄 Also I see in his reviews he is giving himself a 5 star review as well as another review suspiciously with the same last name as his. Word to the wise....Just saying.


Feb 06, 2024

Always helpful when I take my vehicle by


Feb 06, 2024

Great service, and the best guys you'll ever deal with.


Feb 06, 2024

Solid repair at a fair price!


Feb 06, 2024

The mechanics are very perceptive. Not pushy. Laid out the options and explained it on lay language. Good conversation. Helpful.


Feb 06, 2024

These guys know their stuff. One of the best experiences I've ever had. I ama customer for life. This is the most honest and hardworking mechanic shop. I absolutely love these guys.


Feb 06, 2023

Giving 4 stars for now. Have only used them twice, but absolutely no complaints. Our usual mechanic closed his business a while back and we've been looking for a good honest place to go to. Good workmanship. Not over priced. I have another repair or two in mind to send their way in the future.


Feb 06, 2023

They do every job exactly by the repair manual. I trust their work and expertise. Locally owned and operated, I appreciate these people!


Feb 06, 2023

Very nice people. But they had my camper for a YEAR without even looking at it. Had to pay a tow truck to get it there (it wouldn't crank) and then pay another one to take it to a shop that got right on it. Very expensive lesson. But they are nice. Don is a dear.


Feb 06, 2023

Wonderful people


Feb 06, 2023

did a repair on a truck for us that should have been fixed at another shop


Feb 06, 2022

Fair priced and honest people


Feb 06, 2022

Good work timely 5 engine lites one anti break lite fixed


Feb 06, 2022

People are very nice, get back quickly with a quote, and do excellent work.


Feb 06, 2022

They got me checked out by appointment, fixed and back on the road in very good time, even with a full schedule & shop. Amazing people and service.


Feb 06, 2022

Very friendly and knowledgeable good rates on repairs


Feb 06, 2021

Been Using this place for 20 years. Honest, dependable, and fair priced.


Feb 06, 2021

Work was done quickly and expediently. It was a small job so not much more to critique.


Feb 06, 2021

good local garage. friendly people, fair prices and honest


Feb 06, 2020

Very nice people and so they keep busy.


Feb 06, 2020

Great service.. great people.


Feb 06, 2020

I always take my car here, they always get it in and out so quickly. The owner and his employees are very friendly and helpful.


Feb 06, 2019

Awesome work and great people.


Feb 06, 2019

Bad service didn’t get it fixed took back 2 times and they kept it 4 days so far before the started on it and I had appointment


Feb 06, 2019

Took in my truck to have intake manifold put on and brake line repaired. Did the intake pretty quick then kept my truck for almost two months. Told me three different times that they "forgot what they were supposed to fix" on the truck.


Feb 06, 2018

Not satisfied as of yet. Still waiting to see if they do right by me.will edit review after all done.