Broad River Auto Repair

Jan 09, 2025

Very transparent with great customer service!

Jan 06, 2025

Very professional, provided great information.

Nov 06, 2024

This place is great. Prices are affordable (both labor and parts), and they are always pretty quick as well. Very honest people. I was never upsold for unnecessary services. For example, I brought my car in for an oil change and to get my brakes looked at, and was told they still had about 10k miles on them - I'm sure many other shops would have just replaced them.

Sep 06, 2024

I’ve been here twice, got A/C and tire repaired. Very good service and fair price!

Aug 06, 2024

Great service and the entire staff are very pleasant to talk to and do business with. Highly recommend!

Aug 06, 2024

My car wouldn’t turn over and needed a battery same day. I called around 11:30am two body shops who said they’d do it by Thursday(two days later). This shop said they’d order the battery and have it done well before 2:30pm same day. I get there, they order the part and it arrives. It’s a dud, they immediately order another, the owner chats with me about stuff I didn’t know about with my car. Apparently my car needed 2 batteries and of course the labor cost brought the bill a little above $600. I knew I needed it and of course didn’t expect to spend $600 on my car. But he chats kindly about how this happened and how he’d take care of me. He ended up fixing something that another shop said would cost $400. I’d definitely direct business to this body shop.

Jun 06, 2024

After two awful dealership experiences, a friend referred me to Broad River Auto Repair. Just an oil change and tire rotation. They beat the dealership by at least $35 (and the dealership wasn't always honest about their website quotes), the people were friendly, the process was low-stress, and they were honest about what the car needed and when. This place is a diamond in the rough, folks. I'll be back.

May 06, 2024

Thanks you your quick repair on my truck!

Apr 06, 2024

I had my water pump replaced today. Ernie took his time to show me where the antifreeze was leaking on it and explained how the leak was an indicator that the water pump and belt would eventually need replacing. When he took his time to do this, I felt confident in knowing that I had brought my car to the right place for service and the time to replace the pump was not long at all. Megan was very courteous towards me and even informed me of a recall on my vehicle which the dealership had not informed me of when I had a replacement part done last week. I am very pleased with their service today and will be going back for additional services as needed in the future! I highly recommend this auto service!

Feb 06, 2024

Fast, fair, and affordable automotive repair service.Ethan and the crew expressed professionalism and wonderful customer service.They were very knowledgeable about my automotive needs. I would recommend them for your automotive needs/ repairs.

Feb 06, 2024

Had my car towed here to get looked at they let it sit a day and refused to work on it because the tow driver said he towed my car several times what that has to do with what I’m hiring them to do anything else other than electric is not their business that’s not what I asked you to look at and the girl at the front desk lied and said they looked at my car my car never left the same spot horrible people

Feb 06, 2024

Honest Honest Honest! First time dealing with them, and I appreciate their honesty!

Feb 06, 2024

Honest people and Great service! I won't Take my truck anywhere else!

Feb 06, 2024

I’ve used these folks many times over the years across multiple vehicles. Their estimates are always fair. Their service is always friendly and they get the job done. Truly, the only times I have not used them in the last few years is when a particular repair was covered under the manufacture’s warranty. Otherwise, they are my go to, and have been my go to for many years. Oil changes, tires, major issues with the engine, exhaust, AC, etc- they handle it. What I especially like is their willingness to break a repair down and explain what is truly needed today vs what can wait. They are great at helping prioritize, assess risk of not repairing, and making a smart decision with your money. I highly recommend them.

Feb 06, 2024

The absolute best experience you will receive at an auto repair shop! Amazing customer service and great prices. They've fixed my car multiple times in a less than a day and explained what was going on and what they repaired! Will only be going to this shop from now on. Thank you

Feb 06, 2024

These guys are simply the best, everytime I have a problem with my rebuilt Z28 Camaro I take it straight to this shop and every time I get it back it runs better than the last time. They don’t hire anyone who isn’t fully ASE certified and it’s unbelievably different, and more professional, than a typical place like Goodyear or Firestone. I will always take any vehicle I own here for any future problems and I HIGHLY recommend them to anyone who wants their car fixed right the first time, in a timely manner, and backed up with a warranty. If anyone from Broad River Auto is reading this I sincerely thank you because I get to drive my fun car everyday and wouldn’t be able to without y’all!!

Feb 06, 2023

Always provide prompt service. Treat people with fair and good work.

Feb 06, 2023

Broad River Auto Repair is a great shop trust your vehicle with. They are family oriented and very knowledgeable. Love having these guys work on my vehicle

Feb 06, 2023

Broad River Auto Repair is the most trustable auto repair in Columbia I have dealt with. Fair prices, super experienced mechanics, and a friendly staff. I trust these guys more than any other shop I have brought my car too.

Feb 06, 2023

Ernie Ringer is by Far the Most Knowledgeable, Patient, Thorough, Explanative, Master Technician That I have ever had the Pleasure of Coming into contact with in the auto repair industry! He saved me thousands of dollars today! Thank You Ernie and the Folks at Broad River Auto repair!

Feb 06, 2023

Ernie was awesome when I called and tried to help diagnose over the phone. Woman inside was super friendly and prices were fair. In and out for a new starter in less than a day

Feb 06, 2023

I have been a customer of theirs for many years. They are trustworthy and always tell you up front what needs to be done and is always fixed properly. I would not take my car anywhere else.

Feb 06, 2023

Jay is the best. One of a few I trust my classic car with or any of my cars.

Feb 06, 2023

My daughter tried for weeks to get into the local Hyundai dealer. They never even answered the phone for either her or my husband. When she called Broad River they were very responsive and got her in right away. We were afraid it was going to cost thousands because she had a lot going on with her car. They were very reasonable and only fixed what needed fixing. She got her car back that day. She said they were very nice also. I would highly recommend Broad River to anyone!

Feb 06, 2023

This is by far one of the best repair shop. Their customer service is a 10. We took our Kia Forte 2013 to them thinking I had an issue and they said, You don't. So honest and not looking to jerk someone around. They could of said yes this is wrong and that is wrong to make some money BUT THEY DIDN'T. You can feel the family love time you walk in the building. If your in the Columbia Richland area please check them out you won't be disappointed...