Broad & James Towing
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Review highlights
"Would highly recommend this place if you need your vehicle towed. The service is kind and they are efficient within an hour of towing service. Will use them again for …"
"He towed my husband’s car to his place of choice and we were on our way home."
"Great service, great price friendly staff"
Overview
Categories
Auto repair shop
Directions
4301 E 5th Ave
Columbus, OH, 43219
Phone number
Call: (614) 231-8697Website
View websiteAppointments
Book appointmentHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
Family owned and operated for forty years in Ohio, Broad & James Auto Care & Towing offers a wide variety of award-winning services for dependable towing and auto repair. We proudly serve all areas of Franklin County, including Columbus and surrounding suburbs, Gahanna, Whitehall, Bexley, Reynoldsburg, and New Albany. We have over 40-employees working with us for you, open 7-days per week and towing year-round 24/7, rain, snow or shine! Towing 24/7, Broad & James relies on its fleet of approximately thirty tow trucks and its trained and experienced drivers.
Reviews (26)
Feb 06, 2025
Friendly, fast and care with the car. Thank u guys!
Feb 03, 2025
Broad & James is legit, like for real the real deal. The technician that served me (Stevan) was that dude. Highly impressed by their service and speed. A+ rating, and would recommended across all of Columbus, at any time during night and day. Thanks guys
Feb 01, 2025
Great experience. Called to confirm details, arrived within estimated time (a bit early actually). Tow was fast, driver knew exactly what he was doing and got it secured quickly and safely. Drove me to repair shop of my choice and worked with them to get it into their vehicle bay. Start to finish was a quick, painless, professional experience.
Jan 31, 2025
AMAZING job
Jan 31, 2025
My child and I were stranded on a main highway and almost two hours away from home. I was absolutely terrified. I want to say thank you first to the dispatcher who cared greatly for our safety and gave clear communication. Next I want to thank our Tow Truck driver. He got to us within the hour and he was very kind and accommodating. I felt safe while riding in the tow truck and made it home in a timely fashion. I want to add that my daughter is autistic, and doing new things usually makes her very upset, and to know she felt safe as well was top priority. We are very thankful. Also, after insurance, I will say the tow was nothing short of affordable. I'm very pleased with the service I was given. 5 stars. And if I ever am in the area needing a tow again, I'll be sure to use this company!
Jan 31, 2025
My husband and I was very pleased with the professionalism of the gentleman! who got our car started so we could be on our way with our day to work and etc:) that’s who we will continue to call on broad and James towing!! thank you for your help. We really appreciate you being there for us:) 😊
Jan 31, 2025
They showed up super fast Got my car running . They are Awesome!!!!
Jan 31, 2025
You guys do a great job. I will always use your services.
Jan 30, 2025
Always arrive quickly, helpful, and friendly. Unfortunately I’ve had to call a few times because of my car. And they have been expedient and courteous each time .
Jan 30, 2025
Came and did the job thumbs up
Jan 30, 2025
Fast, friendly, and helpful!
Jan 30, 2025
Fast. Friendly. Reasonably priced. Really saved me in a jam!
Jan 30, 2025
Great Prompt service
Jan 30, 2025
Great service.
Jan 30, 2025
Great service. Prompt, professional and very friendly.
Jan 30, 2025
I have used them for business in the past and they have always been great to work with. Recently I had to have my car towed and they made it so easy. The driver arrived within 30 minutes and I received text updates when the driver was on the way and when arriving. My car arrived safe and sound at the shop and the driver was very pleasant and helpful.
Jan 30, 2025
I was very pleased with the correspondence between the company and me. Very helpful under a stressful situation. Thank you so much.
Jan 30, 2025
Second time I’ve used Broad & James, and they are the best!! They helped me jump my car which I thought was completely dead, and I ended up not needing the tow! Super professional and helpful too
Jan 30, 2025
The service was prompt and Mr. John was very professional and helpful. Thanks Mr. John and Broad and James for coming to aid.
Jan 30, 2025
They were very polite and prompt. Aaron was very good. My go to place from here on out!!!!!
Jan 30, 2025
This towing company is very prompt. The tow truck driver was very helpful as well as friendly. I was helped in the truck too. This was the best towing company I have used. Thanks for the help. D. White
Jan 30, 2025
Very professional. I've used this company at least five times and each time i received exceptional service.
Jan 30, 2025
Fast and precise diagonals. Also the cleanest auto shop l have ever seen. That’s the way they work also.
Jan 30, 2025
Needed a jump-start in the cold weather. The technician was fast and professional.
Jan 30, 2025
Super quick and friendly service! Would definitely use again!
Jan 30, 2025
Yesterday, while driving down I-70, I had to drive through a construction area. My back left tire exploded!! I had my 5 year old daughter in the car. My car started swerving all over! It was terrifying! It was rush hour! I called Broad and James. I could not be more grateful them!!! They came quickly! Sooo, sooo grateful!! The tow truck guy that showed up to help us. You could tell he truly, truly cared! I immediately felt so relieved and so much safer! You could tell he wanted to help, truly cared and wanted to make sure we were safe!! I'd recommend this company a million times over!!! A situation we were not expecting to go through at all last night. He really helped us navigate out of that scary situation and didn't leave till he knew we were ok and safe! Thank you so much, Broad and James!!