Brannon Honda Service

Nov 07, 2024

Easy buying experience and awesome people, especially Kevin Malone!!!

Nov 07, 2024

I always get top A-1 service at this location....if you need help in Service, ask for Kelvin Anderson specifically....he'll take great care of you. 💯🤝🏾

Sep 07, 2024

Customer kept in loop at every phase of service.

Jun 07, 2024

Quick and reasonably priced. Staff is friendly and facility is clean.

Feb 07, 2024

A perfect example of a fraudulent service department. I’ve owned 5 Hondas. (Purchased 2 from Brannon.) Everytime I’ve dealt with their service department has been a horror show of outright laziness and lies. I’ve bought my last Honda. Thank you Brannon !

Feb 07, 2024

Great service!Everyone is awsome here!I love my new vehicle!

Feb 07, 2024

I called to make an appointment to get my tire plugged. I was told I didn't have to make an appointment because it was an express service. It took 2 hours to plug my tire. When I made it home my alert went off that my tire pressure was low and it was a problem with my TPMS. The tire pressure in my plugged tire was 20 psi instead of 33 psi.

Feb 07, 2024

I had free oil change for my car coz it's still under warranty. I arrived at almost 1 o'clock, I got out at 5:15, If I didn't asked what took so long to service my car I'd probably got out there way later.I found out that my paperwork was lost.This place do not value their customers specially when it's free service, well, it's not really free service because I bought my car at this horrendous place. I DO NOT RECOMMEND THIS PLACE TO ANYONE.

Feb 07, 2024

I have been doing business them for nearly 7 years. They are consistently great.

Feb 07, 2024

I was very pleased with my experience with your s ervice. The time was excellent the price was great too.

Feb 07, 2024

I would have been stranded, and needed a new battery. Jonathan helped me out so we could be on our way. Thanks!

Feb 07, 2024

If you are at Brannon Honda ask for Kevin Malone. He is sweet and kind and listen to what you want. Makes the buying processes smooth and quick.

Feb 07, 2024

Kevin Malone was kind, and walked us through the process and explained the features of the vehicle very well. We went back and bought a vehicle because of him. I cant speak for every sales person there, but I can speak for Kevin that he brought us back in for a sale and we appreciate his kindness and help.

Feb 07, 2024

Tries to sell you an $90 Cabin Air Filter every other visit. Went in for an oil change, and came out with a rattle. Service manager could hear it. Tech could hear it. Tech said nothing sounds different than when he brought it in. Manager tells him I have to get a new ticket started because it's not related to the oil change. I get a new ticket started and wait for another hour in the waiting room. Service manager comes back and tells me there was a screw missing from one of the heat shields and they didn't hear anything now. No apologies for wasting my time. Sad thing is this is the second time I've had my oil changed there that they've left some screws out causing an issue for me.

Feb 07, 2023

Excelente servicio, no hay queja alguna!! 100% recomendado.

Feb 07, 2023

Great service!

Feb 07, 2023

Ive bn a customer since 2008. Clean facility to wait in along with popcorn, sodas and coffee

Feb 07, 2023

Ladies, BEWARE...know what services have been performed on your vehicle because I got duped! I took my vehicle in for an oil change. The service guy tells me I need to have the transmission fluid & brake fluid changed. Said it's usually recommended every 30K miles. I purchased my vehicle 4 yrs ago (previously owned) with 31K miles on it. It now has 66K on it. All my service records are in my car. I assumed the service dept would check their records for services THEY have performed. I was told I needed to have the transmission fluid and brake fluid(?) replaced. I didn't remember having transmission fluid changed already in May 2021. So approximately 10K miles later, I pay to have it changed AGAIN! (I am retired & put very few miles on my vehicle annually.) After going back through my service records & realizing I just paid ALOT for something I didn't need, it has changed my faith in Brannon's Service Department. Older & hopefully wiser going forward.

Feb 07, 2023

Very professional knowledgeable and helpful. Awesome experience!!

Feb 07, 2022

Every year for the last 5-6 years their customer service has become worse. One day when I needed to schedule a battery replacement I tried all morning to get to a live person in the service department. Left a voicemail after lunch (also letting them know this) and told them if they couldn't call me back by EOB they lost me completely. (This is not their first fumble.) Obviously they lost a customer. I had bought cars there, gotten service there for a long while. I simply wanted to /schedule/ an appointment in the next few days. Ah well.

Feb 07, 2022

Friendly personnel. Wait time was not bad and waiting room was comfortable and allowed room for separation.

Feb 07, 2022

Great Service People!!

Feb 07, 2022

Had a great experience

Feb 07, 2022

I have been going here every since I got my car in 2013. With this visit it took a while for the service person to come out but as I waited, I noticed that the normal service person that gets me in wasn't there. Usually it's a smooth transition and I get in and out in a reasonable amount of time. Plus thus is the closest honda dealer to my home.

Feb 07, 2022

I recently traded my Honda Civic and purchased Mazda cx5. The salesman Phil was AWESOME!