Brand S Auto Services

Jan 17, 2025

Johnny fixed my car when everyone else was telling me that I should just buy a new one due to the fact that I have an older Ford with a lot of rust on the wheel well area allowing it to rust away from the frame. He ordered a new wheel well and welded it back together and my car is back to basically brand new. He did an over look of my car and came back with there being no other issues with it and said I have a good running car (2006 Ford Escape). So why would I want to go but a new car, a monthly payments, when this one still has many miles yet to put on it. People just don't want to take the time that's needed, which is very sad 😞. Thank you very much Johnny. I definitely recommend this place and will return for future auto repairs!!!!

Nov 07, 2024

Johnnie is a miracle worker! He repaired the frame of my van and made a part for its suspension that was no longer available. He spoke plainly and clearly about what needed to be done to make the van drivable and devised a plan for future work. The end product is a vehicle that should remain viable for years to come.

Nov 07, 2024

Took time out of his day to help me out, basically gave me free advice. Went to him because they did great service before. Wont hesitate working with again

Oct 07, 2024

One of the worse I waited 3 months for nothing! My car still wasn’t fixed every week was an excuse. So I towed my car out of there and took it somewhere else!

Oct 07, 2024

Thanks to John's quality fabrication and welding skills, I plan on getting more years of use out of my car. It was mechanically sound but had serious frame rust in one area. A co-worker had repair done by him and suggested that he could help me. I am very pleased with his work.

Aug 07, 2024

First visit went great. Then had multiple interactions that I was told to bring my car up and he would look into it. One being where he told me to bring my car the next day and when I went up to the shop with my car he was not there. Tried contacting him through multiple outlets and no answer. Still to this day have not gotten a response, it has been over a month. When you are able to get ahold of him he is a very honest mechanic with pricing. However, the lack of communication and false promises has made me go to others who are more responsive and reliable. If you are looking for anything quick with constant updates, this unfortunately is not your guy.

Jul 07, 2024

Got to deal with John great personality made sure I was well taken care of!! Would definitely recommend their services🤝🏽

Jul 07, 2024

Johnny and Kayla were excellent! Fit me in on a Sunday with little notice. Johnny did his best to save me money by suggesting I buy my own parts and just pay him for the labor. He didn’t try upselling me on anything and got my belt repaired in under a few hours. I will be going back for my future auto needs. It’s hard to find someone to trust when it comes to auto repairs and I’m thankful that I’ve found someone I can go to. I highly recommend!

Jun 07, 2024

came here a few time for odd welds, needed an oil change told me to come in saturday at 9 was there saturday at 9 waited till 10, called monday told me to come back saturday at 9 was there at 9 waited till 10 no one showed up 2 other customers showed up aswell both were told saturday 9 EDIT theres also the 3 customers you told be there at 9, i saw come and leave your place both times i was waiting It wasnt free cause i was still gonna pay you, remember when you said youd do the weld for a review? but yet i chose pay? dont leave that out my guy but theres the fact it took a week for a response after the 2nd attempt to get an oil change i door dash i need a reliable tech that can do stuff that why i was coming to you but yet again proved your unreliable brought the ford focus up to have fixed you guys fixed the major problems but kept the car for 4 weeks waiting on a mirror and a seatbelt change, got the car back and had a mirror installed that same day i wont be coming back ill find another auto place that is reliable, one that dosnt tell me 2 times in a row to come in on specific day and time

May 07, 2024

Excelente servicio por parte de Antony

May 07, 2024

I love the way John explains his work,and the fact that he takes the time to do a great job

May 07, 2024

I needed someone to help me last minute and the guy who works here helped me with no hesitation! It was also snowing super bad. I appreciate the help

May 07, 2024

This guy is an ABSOLUTE THIEF!!! Had my Audi forever three months; IM A SINGLE MOM of a toddler and had to quit my job because of not having a car for so long…took it in originally for a radiator leak and he kept claiming in text messages I have from him he needed to fix oil leaks in my engine and that he took the engine apart to clean it two or three times; when I finally got it back, my receipt didn’t reflect a single thing he had claimed in his messages he was doing or parts he claimed he was ordering (except the radiator problem; like there was a serpentine belt on the receipt which was never anything he had mentioned to me he was fixing but in texts he claimed he was ordering gaskets for the engine which went on my receipt and this is just one example.) Aside from this, I had the car looked over by a second mechanic and The engine has never been taken apart let alone cleaned and I was still leaking oil everywhere; literally every time I drove it it was saying add oil immediately!!! Which was something it was not doing before I took it to him and then engine blew up less than a week after I got the car back after paying this snake almost three grand!!! Seriously FIND SOMEWHERE ELSE TO TWKE YOUR CAR he will rip off any and anyone and take advantage of you no matter what, like I said I’m a single mom who is naive about cars and he had no problem taking thousands of dollars from me knowing I lost my job because of how long he had my car and knowing he didn’t do pretty much any of the stuff he was claiming!!!!! and anyone who had the same experience and may want to file a class action and sue him, get ahold of me at drogonsmom2744@gmail. Will add a photo of receipt along with our texts when I get home. And btw I saw his response on a similar review to mine claiming she should’ve had insurance pay for it and that he did the best he could for her despite her not having much money blah blah; I never once gave him stipulations about money or anything..I had a little money saved and could’ve loaned the rest if need be, I just wanted the car completely fixed so I could sell it and get something better on gas/cheaper to fix so every time he said something needed done or he needed this other part, I just agreed, being dumb and thinking he was actually honest and doing what he claimed. So i don’t care what excuses and lies he has to spout at me because literally he straight up lied and played me and he f***ing knows it. I was nice and naive with not really anyone knowledgeable to advocate for me and he took complete, full advantage of it.

May 07, 2024

Yesterday, I had an unfortunate experience where my catalytic converter was stolen, and I was in dire need of a quick fix. I reached out to this mechanic shop, not expecting much given the urgency of my situation. To my astonishment, Johnny was not only sympathetic to my plight but also managed to fit me in for a same-day replacement. The level of service I received was beyond commendable. Johnny was incredibly knowledgeable, taking the time to explain the process and ensuring that the new catalytic converter was installed perfectly. The professionalism, speed, and efficiency displayed by the entire team were second to none. I am thoroughly impressed by their dedication to customer satisfaction and highly recommend their services to anyone in need. This shop truly goes above and beyond, earning them a well-deserved five stars from me!! Thank you, Johnny!

Apr 07, 2024

Brand S Auto provided exceptional service for my vehicle needs. John demonstrated expertise during my visit, handling both brake servicing and an oil change efficiently. Additionally, he went above and beyond by addressing a sensor issue in my Traverse, patiently walking me through the diagnosis and solution. Brand S’ professionalism and dedication to customer satisfaction were evident throughout the process. Overall, I highly recommend Brand S for their quality service and knowledgeable staff. They've earned my trust as a reliable repair shop.

Apr 07, 2024

Did an awesome job on my car. Price was great. Trying to schedule some more work with them in the next week or two.

Apr 07, 2024

Great service, great staff always professional and honest!

Apr 07, 2024

Great service, works great now, coming again!

Apr 07, 2024

Helped me fix my car even with all the car parts not available. Tracked the parts and installed it really well.

Apr 07, 2024

I came here for an oil change and John immediately started on my car. He got it done faster and cheaper than any other place I’ve gone to. Better customer service as well. Will be coming back for anything automotive!

Apr 07, 2024

Possibly the most honest repair shop I've ever dealt with. Warned me a head of time, the repair that was needed on my frame had a chance of not working because of how much rust was involved. Made a new section of frame for me and saved my truck. John is a miracle worker. I'd give 6 or 7 stars if I could.

Apr 07, 2024

Theys guy's do good work ........ The price is right and the work awesome !

Mar 07, 2024

PLEASE BEWARE!!!!!! And do your research on the BBB before making a decision This shop is TERRIBLE!!!!…when I say TERRIBLE his attitude is bad his communication sucks and a complete ripoff he charged me $750 for absolutely nothing starting off I gave him a $300 deposit just to have my car in a worst condition then it was just for him to proceed and tell me he will take my car if I don’t pay $450 ….need I say more he has a thousand excuses why he is delayed on everything his first excuse was he got into a car accident to his reasoning for ignoring me for almost a week to the next excuse being how it was difficult to get whatever parts he needed to never show a receipt of the parts or a breakdown of labor after having my car for a MONTH AND 3 weeks i left countless voicemails and text messages to still be ignored I told him I wanted to come a get my car and Instantly got a response…for him to tell me i still have a balance of $450 I will post before and after pics …I am a business owner myself I would never treat any customer or client this way I am not here to put any bad comments I am here to tell the truth and save other people MONEY,TIME,and HEADACHE

Mar 07, 2024

Super quick and friendly service 😄 super cute dogs too

Mar 07, 2024

Worst experience at an automotive shop I have ever had my vehicle was stolen But that's after it had sat at the shop for a month without being worked on I told the man I was coming to pick it up, he then informed me I needed an appointment before I can pick it up next thing you know 1 hour before I was scheduled to pick up the van it was stolen, If you're looking for good communication and honest work don't go to this shop.

Feb 07, 2024

After suddenly realizing I had major rust/rot in my 10 year old truck frame; my first thought was to get rid of her. But Johnny worked his magic, and now I can confidently drive knowing that’s 1less thing to worry about! I took it in days before Christmas and he worked through the holidays to hook me up!! Don’t waste your time looking around…take it to Johnny!!

Feb 07, 2024

Awesome mechanics and great owner (Jonny).

Feb 07, 2024

Excellent customer service, quality work

Feb 07, 2024

Great service. The young man welded up a job I had on the spot. Reasonably priced. Will definitely go back.

Feb 07, 2024

Had a great experience welding my Versa back to life.This shop gave me my car back and extended the life of it. Thank You very much for such great service.

Feb 07, 2024

I was on my way to Lake Erie for walleye one early morning, putting the boat in, my winch handle broke. Brand S was the only place I saw to open at 8am, in a half hour drive. Johnny opened promptly at 8am, moved a few cars, whipped up the grinder and welder, welded the handle back to the winch, and I was on the lake by 9am. Johnny made a great day for me out of what could have been one of those frustrating days! He wouldn't let me pay him, because he was able to fix it so quickly! What a great mechanic, welder and I appreciate Johnny's thoughtfulness! Highly recommended! Thank you!

Feb 07, 2024

I was referred by another auto body shop to Brand S Auto and was thrilled with the outcome. Johnny was able to repair the rust on my inner rocker panels to give my 14 year old work van 5+ more years of life.

Feb 07, 2024

Johnny did an amazing job on our CR-V. We’re an active family with several kids so it’s difficult being down a car. I had a relatively short notice trip for work where we could be down a car and he was able to squeeze us in! You used to be able to hear my husband’s car coming several houses away, now he pulls in silently. Johnny was very professional and kept us informed every step of the way. The job was finished quickly and affordably. He also offered some really helpful advice on car maintenance and when some things may be due. We’ll definitely come back when we need future work done!

Feb 07, 2024

Johnny was super helpful and rearranged his schedule to look at my truck. Great experience all around!

Feb 07, 2024

They Fixed the frame of my truck when others told me i had no choice but to just junk it. Took a couple of weeks but the owner was very responsive..and i was always informed and updated.

Feb 07, 2024

Very professional, Fast paced and friendly! They did a great job on 2020 Chevy Trax! I would definitely recommend anyone to go there!! 😊😊😊😊