Brakes Plus
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Review highlights
"Highly recommend this place! 10/10 they were able to get me in same day and they also have great deals. Staff is extremely friendly and helpful."
"Price was very reasonable and service and people far exceeded expectations."
"The customer service, prices and quality of work done is rare nowadays."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
18415 N 35th Ave
Phoenix, AZ, 85053
Phone number
Call: (602) 298-1516Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews (33)
Jan 31, 2025
Amazing service every time I come and amazing service from Armando!! Will definitely be coming back to him for all my car needs!
Jan 31, 2025
Armando was amazing I definitely would recommend coming here.
Jan 31, 2025
Great service and overall experience 👏
Jan 31, 2025
Manager and employees were both great!
Jan 31, 2025
Overall great experience! Mechanic was nice and professional.
Jan 31, 2025
Probably one of the better experiences I've had. Service was done in a timely manner. Courteous and friendly staff.
Jan 31, 2025
Very great experience shoutout Armando and Levi. Skip firestone go here 🙏
Jan 24, 2025
Dan and armando were awesome !! they helped me without hesitation, if you need anything checked bring it here and they’ll help you!
Jan 17, 2025
Fantastic Service. Keep up the Good Work.
Jan 17, 2025
Great service, fast and affordable
Jan 07, 2025
Best place ever!! Great customer service. Armando will get it done quick and right
Jan 07, 2025
I was quoted a crazy price for brakes and rotators at Big O Tire and decided to give these dudes a try, and to my surprise, they were almost half the price. I came in as a walk-in and was out at a decent time. Armando was awesome and didn't try to upsale me on any unneeded services. I felt comfortable with the quote for services, and the service on my car was great. I will return for more maintenance. I do recommend this shop if you need reasonably priced honest quality work.
Jan 07, 2025
Levi got me in quick and they did a great job on my oil change. Very personable and kind.
Jan 07, 2025
Armando was very helpful and assisted with all my needs. I will continue to use this location.
Jan 07, 2025
I went in for some breaks and the manager Armando recommended I needed rotors. Great customer service, definitely recommend.
Jan 07, 2025
Service was great. Just ask for Amardo. I would recommend Amardo shop to friends and family.
Jan 07, 2025
They really care about the customers. Exceptional Service. Very friendly. They always go beyond to help everyone.
Jan 07, 2025
Took my car to do my brakes spoke to a guy named Armando had the greatest customer service. extremely knowledgeable about any question that I asked got my car fixed. Will bring all my vehicles here from now on. customer service was exceptional. Highly recommended. Ask for Armando if you have any questions about your vehicle
Jan 07, 2025
Very knowledgeable mechanics definitely recommending them to friends and family..thank you Armando
Jan 07, 2025
Went in for an oil change and Armando went above and beyond, did a full inspection and let me know what else is needed. I will be back. Highly recommend.
Dec 07, 2024
Armando and his team are great. Every time I’ve brought my vehicles there for work to be done, they are honest, on time and are knowledgeable. Will continue to bring my vehicles here for work.
Dec 07, 2024
As long as you got coupons, they have a great deal, and the service is fast.
Dec 07, 2024
Brakes Plus took great care of my vehicle. The staff really looked out and help me understand what needed to be addressed and what could wait. The price was super fair and affordable. Look forward to use them for any maintenance on my ride. Thank you!
Dec 07, 2024
Excellent service. The staff was very professional and nice. I would definitely come back and recommend them.
Dec 07, 2024
Got a flat tire, and even though that's not what they work on, Armando and his team went out of his way to swap out and put my spare on for me. Truly appreciated it, this type of kindness is not seen now a days
Dec 07, 2024
Great service and staff. Got taken care of for a worry free vacation. Highly recommend
Dec 07, 2024
Had an issue with the left front brake on my truck. Took it to Brakes Plus and they were able to quickly diagnose that it was nothing more than a missing bolt on a caliper. I had the brakes replaced there prior and they fixed it without charge. Great Customer Service.
Dec 07, 2024
Has the best customer service at this location by multiple ppl. Everyone has the knowledge and can talk about the problem and what can be done to fix it
Dec 07, 2024
I had a fantastic experience at Brakes Plus! I went in for an oil change and tire rotation, and they went above and beyond by also fixing my visor, which was a pleasant surprise. The staff was incredibly friendly, professional, and helpful throughout the entire process. The service was quick and efficient, and they made sure I was comfortable while waiting. I really appreciated their attention to detail and great customer service. I’ll definitely be coming back for future car needs!
Dec 07, 2024
I just went to check the air pressure of my tires and someone took care of it immediately. He explained to me about how the change in temperature affects the tires. I learned something new today. But he was really nice and professional. I always come here for all my car needs. Update, after this experience, my car started leaking oil and then weeks later the coolant. You know, when it rains, it pours. I took my car back to this Brake Plus location. I was offered quick service and the quotes were affordable. They did a great job! The manager Armando is amazing, knowledgeable, kind and extremely professional. I highly recommend this location!
Dec 07, 2024
I love these guys!! They are so honest and so fair eveytime I go there!!!! I won't go anywhere else. Ever.
Dec 07, 2024
The establishment is excellent, with great customer service. I had the opportunity to visit for my brake and rotor maintenance, to this place which was recommended by a colleague of mine. The person who helped me out name was Armando. Armando was extremely knowledgeable, courteous, and engaging. His assistance was invaluable in enhancing my confidence and imparting a few insights about brakes and rotors that I was unaware of. Overall, my experience was extremely pleasant ahd even more important I have found a reliable, reasonably priced, and courteous place for my brakes and rotors service. I would highly recommend
Dec 07, 2024
Went in for air and noticed they did all kinds of repairs. So I had a quick oil change done and then they gave me this list to show how safe my car looks and things I can look forward to later to help keep my car running properly. I was very satisfied with the whole visit. The people here are nice and understanding and don't seem pushy like other places I've been. I think his name was Armando, the manager there, was very nice too and his team seemed to all like him as they were ready to do whatever was needed to make sure my car was safe.