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Brakes Plus

5

4

3

2

1

4.9
(1,211 reviews)
Review highlights

"Quick service, friendly employees, reasonably priced. Not pushy at all."

"The staff is friendly, the service is fast and the prices are reasonable."

"Blown away by their amazing customer service & quality of services."


Overview

Categories

Auto repair shop, Brake shop, Oil change service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM


Description

Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement


Reviews (35)

Feb 06, 2025

After a free inspection, although no repairs were carried out, I still received very kind and sincere service. It is a very reliable store. I recommend visiting it. (Yen Chu)


Feb 03, 2025

The high score from loads of reviews is well deserved. Great service. Regular updates and great value. Will always use these guys for my cars from now on. Definitely recommend.


Feb 02, 2025

Very good and fast service. Highly recommended!


Jan 31, 2025

Awesome customer service & got me in and out in great time


Jan 31, 2025

I had a very great professional service today. I took my truck in to get an alignment. They took care of the issue and are very thorough on explaining what needs to be replaced. Definitely recommend brakes plus!


Jan 31, 2025

They’re absolutely amazing! We drive all the way from Surprise to this specific location.. they’re always honest, tell you exactly what you need to do and don’t offer any extra things that you wouldn’t even need (we’ve had bad experience in multiple different places). Other than being great, they’re always really nice and friendly :) That’s the only place we take our cars to get serviced! Thank you🙏🏽


Jan 24, 2025

Amazing customer service!!! Manager (Angel)was amazing and super friendly!! He added some coupons to help reduce my price definitely recommend brakes plus!!!


Jan 24, 2025

Excellent service. Very professional. Took the time with me so I can understand what was going on. I was very impressed.


Jan 24, 2025

“They are very honest and do not overcharge. I highly recommend them.”


Jan 17, 2025

Angel runs a great shop, honest, reliable and fair pricing. Take all our vehicles there and have for several years. Outstanding service, highly recommend.


Jan 17, 2025

Fantastic work! Angel made sure I understood what was going on with my car during my free brake inspection and made me aware of issues I was unaware of even though I had my car inspected previously. The location is professional, friendly, and honest. I'll be sure to come back for help with my brakes.


Jan 10, 2025

Excellent customer service and car maintenance. Very honest and transparent. Thank you Kevin!


Jan 10, 2025

Excellent great service


Jan 10, 2025

Great service, fast and super friendly! Thanks for everything Angel, we will be back again soon for sure!


Jan 10, 2025

I had an emergency need to get my brakes changed came to the brakes Plus on a Happy valley in Phoenix, they were swamped cars everywhere but still found the time to get me in and make sure that I was safe on the road I am truly grateful to the guys at break plus for the care that they showed my vehicle and the respect that they showed me I've been a customer at break plus for a while now but I will frequent this particular store because of the care they showed myself and my vehicle. Shout out to (Angel) and his guys for the save you guys are awesome. Thank you.


Jan 07, 2025

Angel does an excellent job. I recommend his service and brake plus


Jan 07, 2025

Brake Plus on W. Happy Valley Rd. in Phoenix is absolutely amazing! The entire team was friendly, professional, and went out of their way to make the process smooth and stress-free. They worked with me every step of the way, ensuring everything was handled perfectly. I couldn’t be happier with their service—highly recommend them to anyone!


Jan 07, 2025

Didn't try to oversell, just the opposite from other shops, showed me that front brakes were still good just needed backs done. Very professional


Jan 07, 2025

Go to shop for honesty and integrity. Kevin is always great to advise me in my vehicle needs. Had shocks replaced here and it’s alot to consider!


Jan 07, 2025

Got my car in here for service today and they were right on money from the moment I set my foot in here. They inspected my car for faults that other dealerships thought I the car had and found out that there was nothing wrong with it. They did make some minor adjustments but didn’t charge me a penny for it. Absolutely recommend this place!


Jan 07, 2025

I brought my car in for a simple oil change. I waited 45 minutes just so the mechanic (Luke) could tell me that my drain plug must be cross threaded because he didn’t have enough elbow grease to loosen the bolt up. Long story short, he didn’t want do thr oil change and I had to take my car to the dealer just so they could tell me the bolt was tightened to specs. In the end, I lost time and money, roughly $40 and the manager at this Brakes Plus at Happy Valley said he could care less.


Jan 07, 2025

I have been going here for a couple years. Kevin and Angel are honest, respectful and down to earth guys that make you feel comfortable with decisions and choices you may need for repair work. They don’t over sell and in fact have saved us money on second opinions from other spots. I will continue coming her for maintenance and repair work needed in the future and tell all my friends and family to do the same.


Jan 07, 2025

I’ve had a couple dealings with brakeless and each time I am so totally satisfied that I can’t imagine going to another place, they are courteous, accommodating, friendly, and thoroughly professional


Jan 07, 2025

Staff is super helpful and honest. Had a great experience here!


Jan 07, 2025

五星級的商家,服務很棒!


Jan 07, 2025

Had the pleasure of dealing with Angel the crew for an alignment. Honest, knowledgeable, and overall good to work with. 10/10 will be going back for future services


Jan 07, 2025

I’ve been to Brakes Plus multiple times with several of my vehicles, and every single visit has been outstanding. Their transparency and honesty are unmatched. They communicate with me throughout the entire process, ensuring I understand what’s being done and why. Every issue I’ve had has been resolved efficiently, and they never try to upsell unnecessary services. What truly stands out is their focus on doing the job right rather than just making a quick dollar. It’s clear that quality and customer satisfaction are their priorities. I trust this team completely and have recommended this specific location to many of my friends—and will continue to do so. If you’re looking for consistent, reliable, and professional auto service, look no further than Brakes Plus!


Jan 07, 2025

OMG ... at 85yo, I've visited a few service departments. Speaking only of the shop in Deer Valley, Phoenix, AZ ...This one is the best!!! Lots of others that did what was asked. Outside of warranty service, this is the only one I will return to.


Jan 07, 2025

One morning, I ran late for a meeting and needed a quick tire service. They took care of me and got me back on the road quickly, and I much appreciated it.


Jan 07, 2025

So amazing! Amazing deals and people!


Dec 07, 2024

Great service and staff.


Dec 07, 2024

I came to Brakes Plus for some squeezing sound I thought was my brake indicator telling me I need new brakes. They took a look and said my brakes look brand new. They could have simply told me I needed new brakes and sold them to me but they were very honest and told me that just some of my hard wear was rubbing. They fixed it and sent me on my way. I would highly recommend Brakes Plus on Happy Valley and I’ll definitely be back!


Dec 07, 2024

I had an amazing experience yesterday. I had a minor fix with my car and the man that helped me was fast and efficient. He made it so easy and I sat in their room for no more than 15 minutes. All the staff was super friendly and welcoming when a costumer came in. I will be back!!!


Dec 07, 2024

Profesional service, Angel went over preventative care for my car and service was quick. Thank you


Dec 07, 2024

Worked with Kevin. Very pleasant. Was great at keeping in touch and being informative. Patient and great advice!!!!