Brakes Plus

Jan 31, 2025

Dustin has great customer service. Store did a great job.

Jan 31, 2025

I needed an alignment in a hurry as the layman front end repair work done on my car made it undrivable without it (they did a good job, they just couldn't do anything alignment at home). They put me right in! It was more affordable than the other places as well. Thank you!

Jan 31, 2025

Tim and his team are awesome! I drove by a neighboring auto parts store to look for brake parts and noticed Brakes Plus next door. Tim offered a free evaluation of my vehicle, and the customer service exhibited by his team was so great, I chose to have all of the recommended work completed. Unfortunately, my master cylinder was damaged during the brake flush and required replacement. My ABS light has also been on since the day following the service. I'm sure that the incorrect procedure/tool was used to complete the bleeding of my system. I've been back, per instruction from my local Brakes Plus, but the issue was not resolved. Rather than go back and forth trying to explain this issue was caused by their service, I've chosen to cut my losses and avoid Brakes Plus altogether. That's my $0.02...

Jan 24, 2025

Dustin took me in, made sure I was good and checked everything on my car. Went the extra mile to make sure I knew what exactly was wrong with my car also, gave me the proper quote I needed. Even gave me a quote on the things that were also going bad on my car so I would have a heads up. 10/10

Jan 24, 2025

Very pleased with the services at Brakes Plus location on West University, Denton, Tx

Jan 17, 2025

Came in because my engine splash shield got knocked loose by the snow. Aaron and his team were incredibly polite and helpful getting it reattached.

Jan 17, 2025

Great affordable service, good guys!

Jan 17, 2025

Great service! Dustin got me taken care of in a timely fashion and did an excellent job! I will definitely be coming back‼️

Jan 17, 2025

Great service! Went to get my wheels aligned and Mr. Antonio gave me a rundown of what I needed and managed to get the work done! Great customer service, definitely the place to go

Jan 17, 2025

I stopped by to have my brakes and rotors tested on my vehicle. While I wasn’t able to proceed with the initial service I came in for, I did manage to get another service completed. Antonio was incredibly patient and took the time to thoroughly educate me about my vehicle’s needs. He explained everything in detail and ensured I understood the necessary repairs without pressuring me to address everything at once. His professionalism and dedication to excellent customer service made the experience much more comfortable and reassuring.

Jan 17, 2025

Place is great. Short wait. Nice staff. A bolt fell off my brake calipers while driving. Fortunately, they replaced the missing bolt with an extra they had themselves. I even bought and brought the parts myself, was able to take them back and return them! 5 stars. Highly recommended.

Jan 17, 2025

Very friendly service

Jan 17, 2025

Very good service excellent friendly service advisor ( Dustin ) thank you

Jan 10, 2025

Antonio was very kind and professional. The shop is very clean and it is obvious that the staff cares about doing a good job every time. Multiple customers walked in while I was waiting for my service, and each of the customers seemed very happy with their service.

Jan 10, 2025

The whole team here is great. They don't upsell or invent issues, they walk you through the issue and explain different options, and they're very efficient!

Jan 07, 2025

Absolutely a great service at the place!!

Jan 07, 2025

Absolutely great

Jan 07, 2025

After getting my car in, they took over an hour for just an oil change

Jan 07, 2025

Awesome service!

Jan 07, 2025

Brakes Plus is definitely the place to go in Denton. They truly care about the customer and completes the job in no time at all. Their prices are great includes an even better warranty! Thanks guys Ill be going to you from now on!!

Jan 07, 2025

Car was not driving straight at all but after taking it to brakes plus man and getting and alignment done and other stuff needed it was driving smoothly 👌 , highly recommend also very affordable shout out to Dakota for taking care of me 💯

Jan 07, 2025

DUSTIN .. EXELENTE UN BUEN SERVICIO PERSONA MUY HAMABLE Y COMPRENSIVO . EXELENTE SERVICIO RECOMENDADO

Jan 07, 2025

Dustin Nabors is top notch customer service! Very pleased with the work they did. Will be returning for future mechanical needs!

Jan 07, 2025

Dustin and the team really helped me out today! Had a great experience getting new pads put in and rotors resurfaced, and they made a point to stay late so I could get my car done for a trip the next day. Great service!

Jan 07, 2025

Dustin was very helpful and explained everything to me. Good prices as well.

Jan 07, 2025

Excellent customer service here! Brought my SUV in to replace the brake pads as another shop said they were low. Antonio showed me that the brakes were actually very healthy and didn't need work. He didn't charge me for the inspection. This place is honest and I would recommend them to anyone!

Jan 07, 2025

Great service & staff! 💯

Jan 07, 2025

I wanna thank Antonio helping me out with this process. I needed my spark plugs replaced and they got me in and out within an hour. I come here for all of my car needs

Jan 07, 2025

Very friendly, fairly priced, and honest with work times. Looking forward to continuing to work with them!

Jan 07, 2025

great care and attention to detail. I've been to a ton of brakes plus and this has by far been my best experience

Dec 07, 2024

Amazing and speedy customer service.

Dec 07, 2024

Awesome Awesome Service all the time!

Dec 07, 2024

Fast and affordable. They were even willing to get my vehicle done quick before I left for a trip that day.

Dec 07, 2024

Great service and friendly staff! Most importantly, very honest. The other shop I went to gave me a $1055 quote to fix my front and back brakes. I took my car here for a second opinion, and it turned out only the back brake needed to be fixed. With the discount that Tim gave me, I only paid $250. That's a huge difference compared to $1055!

Dec 07, 2024

This place is a joke. I don’t live in the area, but got a new set of tires while I was up here- and wanted to get aligned before I drove home. I chose Brakes Plus because of the Black Friday special they had online for an $85 Allignment I had an apt at 115. They didn’t call me until almost 3 to tell me their “diagnosis”- in which they gave me an almost $1,200 quote of things that I “needed” done I told them not to do anything to it. Picked my car up. Took it to get a second opinion and none of the things they said I “needed” were accurate They were taking advantage of the fact that I’m a woman, and went by myself on behalf of an online “deal” So yourself a favor and save your time, money, and frustration- go somewhere else

Dec 07, 2024

Very good service, the guys are very friendly, especially Tim for explaining everything in detail about my vehicle.