Brakes Plus
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Review highlights
"Great service. Adam was really helpful and easy to talk to. They were quick to fix my car and got me back on the road in no time"
"The team and service I received at this location was excellent."
"No wait time, professional, offered ride to work, and same day service."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Directions
3620 Inwood Rd
Dallas, TX, 75209
Phone number
Call: (469) 902-6400Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Founded in 1990, and now with more than 100 locations, Brakes Plus is in the business of building relationships with our customers, vendors and employees. We are proud to stand behind our philosophy of installing quality products with world-class service at a great price. Our Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement
Reviews (37)
Feb 06, 2025
Great service! Peace of mind knowing good work has been done, AND backed up by lifetime warranty
Feb 06, 2025
Great experience! Sebastian (General Manager) was very helpful and courteous. Free inspection prior to agreeing any work and my issue was solved.
Feb 04, 2025
Sebastian Pecina greeted me with the warmest welcome and all in all made my day. Such wonderful service. HIGHLY recommend.
Feb 04, 2025
Sebastian, Brett and the team at Brakes Plus were great!
Feb 03, 2025
Most helpful and fair priced. I would definitely use this Brakes Plus location in the future!
Feb 02, 2025
Hey All! Make sure you stop by to get your vehicle serviced. Sebastian is amazing and have worked on by my Mercedes and Range Rover. Always does great work with great service. Thank you Sebastian.
Feb 02, 2025
Very impressed! From start to finish. Brett was Impressive with customer service and detailed explanation. Highly recommend this place!!
Feb 01, 2025
Brett and the crew were really helpful even though I went in right before closing they got me squared off very fast. Great service.
Jan 31, 2025
Had to wait forever and it cost a fortune but work was good glad I didn't have to pay for it
Jan 31, 2025
Sebastián Pecina was very helpful!
Jan 24, 2025
Excellent service, awesome guys name Brett help me out alot ..thank you guys in Brake plus
Jan 24, 2025
FANTASTIC service!! I came in with no appointment because my car started making noises. They fixed me right up, Brett gave me a phone charger during my wait, and he even took a trip to find the right part that my car needed. So grateful for their kindness as I waited as well as their attentiveness to my needs.
Jan 24, 2025
Great work, amazing customer service which you don't usually see nowadays, Tish & Sebastián have been a great help,
Jan 24, 2025
Sebastian did excellent job!
Jan 24, 2025
Update: came back and still excellent service! Took me out to look at the brakes pads and explained the recommended service with no pressure to buy Needed new brake pads after being told at the dealer they were too worn. Knowing that the dealership usually charges more, I opted to shop around. I remembered this place opening up near by and gave them a shot. They did not disappoint! Chris was awesome and was able to get me in right away. He explained what would be looked at and then called me not long after to explain the recommendations. He explained it all thoroughly and was able to give an immediate quote. I was able to get my car back within a couple of hours and I found the pricing to be very competitive and definitely cheaper than the dealership. I highly recommend and I will definitely be back!
Jan 17, 2025
Great customer service working with Sébastien Pecina has been a pleasure, appreciate all the helpbbl
Jan 17, 2025
More than acceptable customer service unlike anything I've seen from mechanical service station. The process was quick and easy and definitely a place I would return. Trish gives the best customer service ask for her
Jan 17, 2025
Sebastian was very professional and helped me out a lot. Best alignments and very honest workers! Definitely recommend everyone to check this place out.
Jan 17, 2025
Service was quick and the staff was knowledgeable and nice.
Jan 17, 2025
Trish was fantastic! The whole team is as a matter of fact. They went way beyond what they had to. I will definitely be back. God bless them!!
Jan 10, 2025
Came in today during the snow and trish came out and put air in my tires in the snow! She also let me know the fluctuations in temperatures would effect my tire pressure. Very sweet and helpful. Sebastian was even salting the walkway so we wouldn't all slip and fall.
Jan 10, 2025
I had to come in because my cars control arm broke in the middle of the road, and they took care of it. Sebastian and the whole team here were fantastic! They were super quick and friendly through the entire process.
Jan 07, 2025
Excellent alignment work done by manager Sebastian pecina.
Jan 07, 2025
Great experience, was referred by Discount Tire. Was helped by Sebastian, Trish and Waylane and had very pleasant experiences with each person.
Jan 07, 2025
I came in to get my brakes done and I’m pleased with my experience. Waylane assisted me with getting everything started he was very knowledgeable. Hill provided the services to my car. Both of them educated on the process and things that could help me in the future also. As a woman sometimes it’s difficult getting things done on your vehicle when you’re not educated on parts and processes. I trusted that they were providing me with the best options for my vehicle. I will be returning for future services! Thank you Hill and Waylane your help was greatly appreciated.
Jan 07, 2025
I had an issue with my car on Christmas Eve. I called my regular mechanic and they were closing early. I called two other places and they also were closing early. I was close to brakes plus and stopped by there and luckily they were still open. They took care of the problem quickly and had me out in about 20 minutes. They were very pleasant and professional. I would recommend them to any of my friends.
Jan 07, 2025
I walked in as a stranger to Brakes Plus, as I was visiting from Nashville, and I walked out feeling like I had a new family. Trish was there for me and walked me through the process, introduced me to the crew and really helped me understand my options. Thank You Trish! Thank You Brakes!
Jan 07, 2025
Mr Pope was very hospitable and took care of my car quickly. He and his team were efficient and friendly.
Jan 07, 2025
My daughter took her car in for a brake shimmy, and they also found a broken control arm. The entire repair of all brakes/rotors, and control arm took less than five hours, same day service. The supervisor Trish was extremely courteous and professional.
Jan 07, 2025
The services at Brakes Plus, 3620 Inwood Road are absolutely wonderful! Trish is fantastic! Not only is she the only female who works there, but she also takes the time to sit down and personally talk to you face-to-face. She mentioned that she prefers doing it that way, and it truly makes a difference. Trish breaks everything down in a way that ensures you fully understand what services your car needs, and that is something anyone can appreciate—I know I do! Because of Trish and the rest of the team at Brakes Plus, I have returned for additional services on my vehicle. Their work is outstanding! I never have to guess what’s wrong with my car because they explain everything in detail, including what future services may be needed to maintain its upkeep. The honesty, professionalism, and care they provide make Brakes Plus a place I can trust. Highly recommend!
Jan 07, 2025
These guys run a tight ship! I highly recommend bringing your vehicles here. I got an alignment done in 30 minutes and my friends car took a day to get all the parts in. Bring your vehicles!!
Jan 07, 2025
This place is amazing! Sebastian the general manger was very helpful and kind. All the guys here are great. Definitely recommend!
Jan 07, 2025
Trish & Waylane are outstanding! My daughter took her car in for some minor assistance and she left a very happy camper! Thanks for being good people!!
Jan 07, 2025
Trish & team offer excellent customer service!
Jan 07, 2025
Trish and Waylane helped me when I was in a jam and fixed my car when I walked in
Jan 07, 2025
Trish is a fantastic communicator and put me at ease after my catalytic converter was stolen. I was able to get a new converter quoted and installed within 2 hours at a fair price. Sebastian did a great job on the car and had a lot of good advice about what to do in this situation. I will be going back if I need any other car service! Just came back for help getting my license plates changed after they were rusted on. Trish is the best! Will be coming back here in the future.
Jan 07, 2025
Waylane was kind and explained everything to me thoughtfully. Great job!