BRAKEmax
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Review highlights
"Great service, fixed my emergency problem in a heart beat."
"The staff was extremely friendly, and the service took less than 1 hour."
"Quick service, Great customer service, and they work with you on the price."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto radiator repair service
Directions
9191 E Tanque Verde Rd
Tucson, AZ, 85749
Phone number
Call: (520) 848-4848Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Reviews (37)
Feb 06, 2025
The staff are fantastic, knowledgeable and professional human beings. They have gained my trust and admiration. I have finally found a shop that I will take my vehicle too for any problems that arise.
Jan 30, 2025
Service was quick and best I've received in any shop I've gone to in Tucson, the manager is professional and to the point , not trying to sell you anything you do not truly need and gives you the best possible price and all the options available , (not just the most expensive ones like those who advertise supposed discounts). The service was fast and the tech even triple checked everything to be sure the ride was ready to go with no issues, will definitely be going with them again for any future automotive needs i may have.
Jan 30, 2025
The customer service is received from Brakemax on Tanque Verde was excellent! They seem very trustworthy and I will now choose to use them for future car care!
Jan 23, 2025
First time customer. Everything went well and the problem with my truck is but a bad memory.
Jan 23, 2025
I specifically requested conventional motor oil and instead they put in full synthetic and I didn't notice it until I was home. Not much I can do until I can change it myself. The price was decent and timing was good but I didn't get what I asked for!
Jan 23, 2025
Shawn and the staff at the Tanque Verde are awesome. Thank you for taking such great care of my truck.
Jan 16, 2025
Good work not bad wait time
Jan 16, 2025
The guys here are great! The cost of the work done was less than I expected and instead of the expected 2-3 hours my car was ready in one hour. Negative comments? Nope. None.
Jan 16, 2025
I CAN NOT THANK STEVE AND THIS SHOP ENOUGH! They have always went above and beyond and always with a smile! Great work, good prices and friendly employees! Thank you BrakeMax
Jan 16, 2025
Loose battery cables, corrosion. They checked battery cables and did diagnostics. Reset sensors. All very fast, called about sensors before doing, no hidden fees.
Jan 16, 2025
The guys got me in and taken care of with out a appointment thanks
Jan 09, 2025
I had to have an alternator installed and these guys started working on it right away. They finished the job and I was completely satisfied with the job and price. Great bunch of guys !!!!
Jan 06, 2025
Adrian is the best. He will bring you back and explain everything you need to know. Best service ever. Thanks Adrian for everything.
Jan 06, 2025
Excellent personal service.
Jan 06, 2025
Good People, clean facility, prompt professional service.
Jan 06, 2025
Good service friendly staff. They do a inspection on your vehiclel so you you know if there are problems.
Jan 06, 2025
Great experience! Def recommend to take any car there. They took great care of my Mercedes
Jan 06, 2025
I came in their a couple months ago for a diagnostic and they kept my truck for a day didn’t even try to contact me and made up a whole bunch of stuff that I needed to repair before they can even do a Diag quoted me 800 bucks for a water pump that is a hour job at most and quoted me 1000 for a busted heater core and said that they had to go through the dash I replaced both and didn’t even need to go through the dash. Also charged me 90 bucks For nothing. Don’t go Here!!!!
Jan 06, 2025
Sean and his team are dedicated to giving his customers the best service they can. Sean treats each customer car as if it were his own. I highly recommend them for your vehicle needs.
Dec 06, 2024
Excellent customer service and my car was ready when I was told it would be.
Dec 06, 2024
Friendly and they do the best they can. Quick and thorough.
Dec 06, 2024
Friendly knowledgeable service and clear explanations of services rendered . My regular go-to place for auto repair and maintenance
Dec 06, 2024
I was treated very well. The manager was extremely polite & explained things & was able to get my vehicle done quickly. I'll be back with my other car soon.
Dec 06, 2024
June 2021: I just returned from BrakeMax, and felt compelled to write a review because this is what you do when a business goes above and beyond your expectations - these folks need to be recognized for their outstanding customer service. My first visit was to get tires on my travel trailer, and I wouldn't think of going any where else for my automotive needs after that. Today was my second visit, and once again, Shawn and Team provided an excellent, quick, high quality, personable experience. This my friends is how you retain and gain customers. I wouldn't think of going anywhere else - thanks Shawn and Team! June 2nd 2023 Update: Chris helped me recently with a repair to a rear side window. While pulling it into the shop, they noticed the cab not cooling with the AC as good as it should be, so fixed that issue also. The window was repaired and the cooling is noticeably improved. These fixes are never cheap, but gotta do it! Chris applied a 10% coupon for me which eased the costs, thankfully. Chris and the team's customer service is excellent as usual, and is why I always go there instead of the dealer where I am treated like just another number/$$$. I will continue to go to this Brakemax location because of the excellent customer service and quality repair work to my vehicles. November 11th, 2024 Update: I took my truck back in to repair the window - the fix didn't last. Luckily it is under a two-year warranty, which they promptly honored. A few weeks later, I had an emissions light come on, which they cleared at no cost. An oil change and few other things were addressed. Sean was outstanding to work with. I appreciate the report they gave me, and for being honest in the work they perform. An example is the report recommended an air filter change, however Sean said he inspected it and thought it looked OK for the time being. I'll continue to return.
Dec 06, 2024
Sean, Adrian, Alex and Michael are great people! They are skilled individuals and have a good working knowledge of both older vehicles and modern vehicle technology. The environment reveals good working relationships and that overflows to good customer service. Kudos to Sean and his crew!
Dec 06, 2024
Steering wheel off.after spending 600.
Dec 06, 2024
Very professional and friendly staff. They even have a valay service who does that 😯. Good service and courteous and friendly technicians. 👍😎🎸🎵🎶🎶🎶🔊🤙✌️🤟
Dec 06, 2024
Work done quickly and at a reasonable price. Gave my coupon back as there was one with a better offer.
Nov 06, 2024
Amazing customer support!!
Nov 06, 2024
Great guys! They not only replaced my oil but told me about my radiator and front end. Turns out I needed a whole new front suspension and my radiator was rusting through. They had the parts in a day and it only took them a day to do all the work. Now my truck doesn’t drive like a marshmallow anymore! They were super friendly and professional and I would recommend anyone go to them for basic and complex repairs. I will drive to them from another county any day of the week! 082223 So I went back to have my breaks repaired and they did an amazing job! Love these guys! 10/21/2024 My wife’s car joined the service family. They took care of her care perfectly! Well worth the hour drive for excellent service! Thank you guys again!
Nov 06, 2024
I have been using BRAKE MAX for my auto servicing for over 20 years. They are honest and very professional in all that they do. Sean the manager was very helpful in taking expert care of my vehicle. I would highly recommend them to everyone. R. Brown
Nov 06, 2024
I trust the staff to do only what's needed or agreed to. Trust is important to me. John Davenport
Nov 06, 2024
I will absolutely use them again. Customer service was amazing!
Nov 06, 2024
They were able to get me in in the afternoon, and when they found the oil plug broke because Bill Luke in Marana over-torqued them, they immediately found one in town and I was out the door as soon as they had it fixed. I will be a repeat customer!
Nov 06, 2024
Very good service! I had a simple repair, they got it taken care of in 15 minutes or so, at a reasonable price.
Nov 06, 2024
We can always depend on Tanque Verde BrakeMax to perform a great job. Fair pricing too.
Nov 06, 2024
We had a wonderful experience with the manager, Sean. He was very helpful when we dropped off the car for maintenance, and they had a great shuttle service with a personable driver too! Thanks, BRAKEmax!